Customer Service Human Resources

*** ***** ****, ***** *****, MO ***** 314-***-**** (

irma_miller@att/net

Irma Feller

Professional Accomplishments

Payroll Management

Supervised Payroll, Accounts Payable, Accounts Receivable and Support

Staff

Worked with Federal, State and Local tax agencies for registration and

problem resolution

Supervised team for 38 States and Canadian payroll

Worked with third party to determine EXPAT expenses and housing

allowances

Reconcile Payroll Bank Accounts and Payroll liability accounts

Reconcile quarterly taxes and annual W2s

Electronically transfer ACH, 403B, H.S.A. and Tax files for funding

Annual Workman's comp and 403K audits

Established procedures and forms for satellite locations to code and

report information in a uniform manner

Generated General Ledger Journal Entries

Tracked data and produced analytical reports for management such as

headcount, employee needs projections, sales and incentive plans

New Hire Orientation

Group orientation for employees acquired through a merger

Annual benefit elections and enrollment

Supervised and processed semi-monthly and bi-weekly payrolls for 650

to 5000 employees

Performed annual reviews for my team

Hired and terminated employees

Union and non-union and Certified Payrolls

Implementation

Implemented web based time keeping system

Project lead on ADP Enterprise HRIS and time keeping implementation

Project lead on Ceridian global solutions for HRIS and time keeping

Assisted in the implementation of Lawson

Named and assigned data fields during the implementation process

Set up General Ledger, earnings and deduction coding

Parallel testing of systems

Maintained HRIS database

Conducted training classes for Lawson and ADP for in house users

Created import method for payroll processing and database maintenance

Trained Supervisors to enter, change and approve their staff's time

entries

Trained users on a web base time keeping and biometric devices

ADP and Ceridian HRIS 3rd Party Programs

In charge of three major conversions: ADP, Lawson, Ceridian

Wrote training documentation and trained users on Lawson Accounts

Payable and Cash Receipts

Wrote training documentation and trained field users on ADP

Standardized earnings and deductions coding for multiple pay groups

within the organization

Wrote SOP documentation for HR and Payroll data entry

Created complex reports from HRIS programs

Compliance

Researched historic data to correct Canadian employee's vacation

accrual

Established procedure to report personal use of company owned vehicles

Analyzed General Ledger 401K data for annual audit

Developed matrix to determine accuracy of quarterly State and Federal

tax reports

Developed performance matrix for annual review of my team

Corrected prior year Ontario Employer Health Tax returns and

established a procedure for current and future reports

Matrix for sales incentive program to determine bonus amounts at field

locations

Record retention and emergency processing procedures

Court Orders and interrogatories with multiple withholding orders and

multiple states

Levies and wage attachments

Child Support in multiple states

Calculated taxability for housing, auto allowance and other taxable

fringe benefits

Accomplishments

Worked with provider to identify applicable Worker's Comp Code to our

organization

Identified and corrected employee's Worker's comp codes and reduced

the annual premium amount due by greater than $110,000.00

Obtained an overpayment refund from prior periods of $176,000.00 for

Worker's Comp Insurance

Resolved multiple years of Ontario EHT reporting errors

Achieved IRS tax abatement for CP notifications relating to

acquisitions

Developed PTO plan for Canadian employees that complied with Canadian

regulations

Streamlined the posting of General Ledger entries from a manual

process to an import file

Employment History

July 2012 to Payroll Accountant The Lutheran Church

Current Missouri Synod, St.

Louis MO

March 2010 - July Part-time Payroll School District of

2012 Washington, Washington

MO

2009- 2010 Human Resources Payroll Bunge North America,

Coordinator St. Louis MO

2005 - 2008 Human Resources Payroll TLC Vision,

Manager St. Louis MO

2004-2005 Payroll Analyst St. John's Mercy

Hospital

St. Louis, MO

1998 - 2004 Support Staff The Archdiocese of St.

Supervisor/Payroll Louis, St. Louis MO

Lead/Accounting Assistant

Skills

CPP Certification

A+ Customer Service

Microsoft Word, Access and Excel

ADP, Ceridian, SISFIN, Lawson, Ultipro

Kronos and Time Clock Plus timekeeping programs

401K, 403B, H.S.A., FSA, General Ledger and Bank Account

Reconciliation

Court Ordered Withholding, Levies, Child Support, Interrogatories

Multi-State and International payroll

New Hire Orientation

Benefit Enrollment

APA Annual Conference Planning Committee Member

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