Rachel Campbell
Acworth, GA *0102
678-***-**** email: ********@*****.***
Market Research Professional excelling in fast paced atmosphere within time
sensitive deadlines and instinctual problem solving savvy; heightened
ability to see the solution behind the problem.
Experience:
(2009 - Present) Research Director Schlesinger
Associates
Prepare competitive cost analysis proposals (SalesForce)
Calendar Management (SalesForce)
Cultivate Qualitative Management staff of 5, while retaining management of
junior staff
Accomplished efficient & detailed communication between recruiting floor
and stakeholders, strategizing framework for timely deliverables
Increase multiple client relationships: establishing lasting, loyal
professional relationships
Develop innovative strategies for challenges to ensure time line
Implementation of best practices for accuracy and efficiency
Maintain all SPM roles
Immediate backup for SE VP
(2004-2009) Senior Project Manager Schlesinger
Associates
Mentored, retained top performing hourly & salaried employees~20, holding
lowest employee turnover in company
Created a strategic management plan for maintaining payroll under budget
Analyzed demographics and data for each study, designed survey research to
determine customers attitudes and preferences, spearheaded recruitment
logistics, and developed project feasibility prior to fielding
Managed 15+ consumer, B2B, and medical marketing research projects
simultaneously from inception to completion
Assigned projects to recruiting staff, educated on study objectives and
target markets, and monitored recruitment to ensure timelines
Daily translation to clients of research findings including
recommendations, project updates, issues, and feedback within daily project
status documents (MS Office Outlook)
(2003-2004) Assistant Project Manager Schlesinger
Associates
Created spreadsheet format for data delivery (MS Office)
Tracked, monitored & recorded all screening data (MS Office)
Create surveys (Survey Monkey)
Assist Senior Project manager
Internal Culture Development:
Quality Assurance: Developed optimal training & operating procedures to
continue strengthening the support staff for US offices
Technology: Served on technical team for database system to ensure most
efficient technologies utilized for both database platform usage as well as
online survey tools
Leader of Project Management team across US locations
Team Dare (HR): Created a voice for the employees on a platform the
executives could hear
Owner: Training manuals for recruiting staff, & project management team
Contributor: Company Quarterly newsletter
Program Proficiency: Microsoft Office, Sales Force, Survey Monkey, Internal
Survey & Database, Avaya phone system
Professional Volunteer Contributions:
MRA Southeast Chapter: President - MRA Southeast Chapter (Current) MRA
Southeast Chapter: President-Elect - MRA Southeast Chapter (2013-2014
Secretary - MRA Southeast Chapter (2012-2013) Director at Large - MRA
Southeast Chapter (2011-2012)