Customer Service Technician
Resume:
DAVID PATRICK
**** ******* ****** ****, *******, GA 30628
Home: 706-***-**** – Cell 706-***-**** Cell 706-***-**** - *********@*****.***
PROFESSIONAL SUMMARY
ASE Certified Master Automotive Technician, ASE Certified Master Medium/Heavy Truck Technician. CDL - Class A
Driver’s License Esco Institute - Certified in the Safe Air Act (HVAC) Class - "How to be a Better Employee" TIMCO street
sweeper & Kubota engine certificate Other Skills: I have 25 years of experience working in the mechanical field, Strong
diagnostic skills, electrical, hydraulics, mechanical, robotics, ect. stick and mig welding, transmission specialist, automotive
paint and body work, as well as automobile restoration. I have experience at building maintenance, duties that included
preventive maintenance, as well as repairing broken machines, assembly lines. Duties included going out to job sites and
diagnosing problems with production lines, installed equipment, assembly lines, robotics, correct problems and concerns, so
job would pass final inspection and operating correctly, final assemble, diagnosis equipment, concern, complaint, and
correction. Maintenance Mechanic - Electrical Mechanic - Handyman Highly skilled Facilities/Maintenance Technician with
expertise in general maintenance and repair of building equipment including: plumbing, heating/cooling, and electrical
systems. Commercial Facility-Maintenance Technician with a can-do attitude and 3 years of on-the-job experience. Clean 7
year MVR.
SKILLS
• Equipment problem resolution
• Strong mechanical skills
• Strong team player
• Troubleshooting expert • Supervisory experience
• Schematic diagram interpretation • Troubleshoot/repair of compression
• Strong mechanical aptitude equipment
• • Wire knowledge
Job shop experience
• • Driving commercial vehicles
Coupling and uncoupling
• • Warehouse management
Current medical card
• • Industry safety equipment
Good communication skills
• • Familiarity with weld inspection
Complaint resolution
• Hand/power tools process
• • Good judgment
Fast learner
• • Have own tools
Brazing experience
• • HVAC experience
Compression equipment knowledge
• • Production Equipment Knowledge
Data analysis tools
WORK HISTORY
7/30/2013 to present
TA TRUCK SERVICES Commerce GA 706-***-****
• ASE Certified Master Medium/Heavy Truck Technician.
Diagnosis major and minor problems estimate needed parts, supplies, time, perform repairs, electrical, hydraulics,
pneumatics, seals, bearings, belts, using and understanding analyzers to pull codes, read and understand data, talk
to modules and program.
Build positive relationship with customer, making sure customers problem was corrected in a timely matter and
correctly.
Warranty work on Freightliner, and other major manufactures.
Find parts and supplies in a timely and costly matter, relationships with vendors.
• 2/2013 to 7/2013
David’s Auto Repair (self-employed) Colbert GA
Major and minor automotive repairs, using analyzers, scopes, code and scanners, analog and digital meters, reading
data, programing and reprograming modules, ecu, ecm, computers, ect.
Building relationships with customers, vendors, tech support, communicate with customers, making sure to find out
the complaint and problem from customer, keeping in contact letting customer know status of repairs and a time line,
following up with customer making sure there problems and concerns have been addressed.
Specialized in hydraulic and transmission diagnosis, along with all other major and minor repairs.
• 10/2012 to 2/2013
GOODMARK CHEVROLET Commerce GA 706-***-****
ASE Certified Master Automotive Technician.
Diagnosis Chevrolets new and used, as well as all major manufactures, all makes and models, specialized in
analyzing, programing modules and control units, reprograming installing programs updates, using and reading
bulletins to diagnosis concerns, update computer programs,
Perform all major and minor repairs, find problems, repair, then find reason part or component fell in first place then
correct.
Build positive and trustworthy relationship with customer, communicate with customer, finding out the problem or
problems customer is having, as well as keeping customer informed about repairs needed and being performed, and
keeping all involved persons status of work, repairs, and time line, then follow up with customer and involved
persons to make sure repairs was performed correctly and has not returned, and everyone is satisfied.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Promoted shop safety by working in a safe manner.
• Used hoists and cranes to lift work pieces to machine.
• Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.
• Used schematic diagrams to plan work.
• Accurately completed service reports and warranty forms.
• Maintained positive relationships with all customers.
03/2012 to 10/2012
OTR Truck Driver LDP Farm – Hull, GA 706-***-****
• Class A CDL over the road driver, duties included hauling refer trailer, keeping maintenance up on trailer and truck.
• Picked orders from inventory locations.
• Followed standards and procedures to maintain safe work environment.
• Used hoists and cranes to lift work pieces to machine.
• 10/1998 to 1/2011 REINICKE ATHENS 888-***-**** 706-***-****
MAINTENANCE TECHNICIAN/EQUIPMENT TECHNICIAN
• Reinicke of Athens, Inc.
• Is an Industrial Contractor company.
• My duties included keeping equipment (backhoes, skid steers, JLG & Genie boom lifts, forklifts, boom trucks,
cranes) maintained and repair if necessary, preventative maintenance (PM) of 75 company vehicles that may include
major or minor repair, repair and maintenance of tools, as well as any PM or repair with heavy & light equipment.
• I have excellent diagnostic skills.
• Experience with diesel and gas engines, both equipment and automotive.
• I was responsible for checking equipment for condition of any repairs needed or PM, when it was returned from a
job site; following up on repairs and condition before going out to a job site.
• Other duties included keeping all service records up to date and repairs, keeping cost effectiveness records compared
to break downs and repairs, prioritize work orders, ordering parts and plan shop schedule 1 - 2 workdays ahead of time.
• Also, keeping employee records and their annual performance evaluation for whom I.
• Accurately read, understood, and carried out written instructions.
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and
electronic testing devices.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Inspected machine parts for conformance to product specifications.
• Promoted shop safety by working in a safe manner.
• Read work orders to prepare for machine setup.
• Repaired wiring, plumbing, equipment, and machinery.
• Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation,
building repair.
• Hydraulics, Pneumatics, Electrical, Mechanical, Lazer align, Robotics, Chains, Rollers, Conveyer, Conveyer belts,
Electronic eyes, HVAC, Strong Diagnostic and Repair Skills..
• Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.
• Welded metal parts with gas welding equipment as specified by layout, welding diagram, or work order.
• Ensured proper installations through accurate reading of blueprints.
• Maintained compliance with company standards to perform all maintenance activities.
• Informed supervisors when machines needed major service.
• Special duties also involved going out to job sites and diagnosis and repair equipment, installed assembly lines,
installed machinery, ect, by other Reinicke employees. find and repair problems to get equipment, ect up and
working to factory specification, customer satisfaction, and pass final inspection so work order could be completed
and paid out. Acquire and build relationships with vendors, tech lines, customers, suppliers.
• Performed routine preventive maintenance to ensure that building systems operated efficiently.
• Large Knowledge Base of Production Equipment Diagnosis, Repair, Preventive Maintenance.
• 05/1996 to 10/1998
Equipment Mechanic University of Georgia – Athens, GA
• Duties included preventative maintenance and repair of large and small equipment, transferred heavy equipment
with Low Boy, and responded to other areas of the University for Repair of equipment.
• Accurately read, understood, and carried out written instructions.
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and
electronic testing devices.
• Inspected machine parts for conformance to product specifications.
01/1994 to 05/1996
Automotive Technician Billy’s Battery and Automotive Repair
• Duties included preventative maintenance as well as major and minor repair of domestic and foreign vehicles.
• Provided outstanding customer service.
• Safe and efficient operation batteries and electrical repairs
Install trailer hitches, wire vehicles for lights, install trailer brake controllers. as well as wire trailers, repair wiring,
electric brakes, wheel bearings, axles.
•
• References Billy Williams, 195 W Beaverdam Rd Winterville, Ga 30683-3404
Huey Patman 2740 Lexington Rd Athens, Ga
Victor Woloschinow 4515 Pond Fork Church Rd Pendergrass, Ga 30567-
3430 706-***-****
Ali Maddox Athens, Ga 30605
Clairance Mcwaters Winder, Ga
Contact this candidate