Manager Customer Service
Resume:
Dennis L. Prochazka
Belton Mo 64012
*********@*****.***
EXECUTIVE OVERVIEW
1. Over 20 years Management experience with increasingly challenging
positions.
2. Retired Army Captain.
3. Experienced and successful in rapid growth situations.
4. Demonstrated ability to reduce costs and improve profits.
5. Strong leader, using many techniques to motivate team members.
6. Excellent verbal and written communication skills. Familiar with
foreign supplier negotiations.
7. Functional working experience with AutoCAD and Solidworks
PROFESSIONAL EXPERIENCE
Diodes FabTech Inc.; Lee's Summit, Mo Jan 11 to
Present
Title: Support Services Supervisor
Diodes Incorporated is a leading global manufacturer and supplier of
high-quality products serving the consumer electronics, computing,
communications, industrial and automotive markets. I am responsible
for the following:
* Control and maintain all raw materials and 11K repair parts
required for daily operations with a market value of approximately
$12M.
* Write when required and review all Specifications for Critical
Materials.
* Monitor and control all precious metals recovery.
* Recommend domestic and international suppliers as needed. Maintain
ROP/ROQ levels according to company needs incorporating JIT
principles.
* Research new suppliers to assist the Purchasing Department in cost
cutting.
* Control all shipping and receiving functions.
DP Sourcing Solutions Inc.; Belton, Mo Mar 09
To Jan 11
Title: Sourcing Manager
DP Sourcing Solutions is a contract consulting firm. I specialize in
procurement, manufacturing organization and engineering review for
manufacturability. I work closely with small companies that cannot
afford permanent staffing for these functions.
* Manufacturing and assembly of medical device for pain management.
* Design and Prototype manufacture of medical device heater.
* Developed wiring harness and controls for watercraft motor
project.
* Specify and develop motors, batteries and controls for an electric
personal transportation system.
* Negotiate manufacturing terms between domestic and international
suppliers and consumers of finished goods.
Symtech Corporation; Lee's Summit, Mo Nov 08 To
Mar 09
Title: Engineering Manager
Symtech Corporation manufactures Automotive After market Service
Equipment. This company has a national distribution network. As
Engineering Manager, I was responsible for the following:
* Product design and project management.
* Completion of all Engineering related documentation to include
Product Specifications and Build Books.
* Design improvement of existing equipment lines, including two
automotive fluid recovery systems.
Diodes FabTech Inc.; Lee's Summit, Mo Nov 07 to
Nov 08
Title: Purchasing Manager
Diodes Incorporated is a leading global manufacturer and supplier of
high-quality, application-specific standard products within the broad
discrete and analog semiconductor markets, serving the consumer
electronics, computing, communications, industrial and automotive
markets. I was responsible for the following:
* Executing, monitoring and evaluating $15M in Capital Improvement
projects.
* Creating and evaluating a precious metals recovery program,
resulting in savings of $2.4M annual.
* Final approval for all critical materials purchases, tracking
inventory levels to ensure timely deliveries.
* Negotiate terms of delivery on all Purchase Orders, including
Quality requirements and credit terms/limits.
* Implement Kaizen principles in relations with suppliers to ensure
Lean Manufacturing, limiting raw inventory.
Pulse Needle Free Systems; Lenexa, Kansas Jan 02
To Nov 07
Title: Manufacturing Manager
Pulse-NFS manufactures state of the art needle-free vaccine injectors
for use in the animal veterinary market. We are currently developing
a human injector for military use. This company has both a national
and international market, with travel as required. I was responsible
for the following:
* All manufacturing operations including production scheduling,
project management, product design assistance, customer service,
technical support and inventory control.
* Maintain a very close relationship with all vendors to guarantee
quality product and timely deliveries.
* Direct liaison between PNFS Engineers and vendor Engineers,
insuring manufacturability of all components.
* Implemented Lean Manufacturing techniques to increase productivity
with no change to staffing numbers.
* Implemented a just-in-time inventory method with all vendors,
reducing overhead.
* Reduced the manufacturing cost of our original product by 50%.
ISO 9002 Certification in process.
Symtech Corporation; Olathe, Kansas Apr 00
To Jan 02
Title: Engineering Manager
Symtech Corporation manufactures Automotive Headlamp Alignment Auditing
Systems. This company has a national distribution network. As
Engineering Manager, I was responsible for the following:
* Product design, project management, and inventory control.
* Implemented a just-in-time inventory control system to minimize
the outstanding inventory on the shelves, and negotiated scheduled
deliveries with most vendors to keep inventory expenses to a
minimum.
* Mechanical and optical design experience.
* Accomplished a 30% reduction in cost for two line items through
manufacturing redesign and vendor research.
Ken-a-vision Mfg.; Kansas City, Missouri Apr 99
To Apr 00
Title: Production Manager
Ken-A-Vision is an international supplier of visual equipment for
Industrial, Medical, and Educational markets worldwide. As
production manager, my responsibilities included personnel management
at all levels as well as the following:
* Production Flow, responsible for insuring that "Work in process" is
maintained, and raw materials are available to meet production
schedules. Daily report.
* Increased daily workflow by 25% by using Just in Time techniques to
smooth workflow and provide a low inventory storage requirement
while increasing production capabilities.
* Reduced average book-to-ship from over 30 days to less than 7 days
for all three manufacturing sections.
* Used a Kanban based card system to track inventory, insuring that
all required components and tools are in stock.
Intel Corporation; Rio Rancho, New Mexico Mar 97
To Mar 99
Title: Manufacturing Coordinator
Intel manufactures high-speed computer processors and memory storage
integrated circuits. As Manufacturing Coordinator, I was responsible
for supervising a 36-person team and driving factory output in the
planarization process area. Our team consistently set record output
levels. We used SPC (Statistical Process Control) to determine
status of product, and scrap rate vs. production. In addition, my
responsibilities included:
* Implemented an electronics repair shop for component level repairs
of IC boards with an estimated return of $1.7 million for the
first year. This shop went international in the year 2000 with an
estimated savings of over $8 million per year.
* Assisted in the installation and testing of the Site Gas and
Chemical (SiGaC) monitoring system to improve tracking and
disposal of chemical waste, and to maintain constant Hazard
Analysis. Helped to insure ISO 9002 standards were met. This
project will save Intel an estimated $2.1 million per year for
each site implemented.
* Level 3 Robotics technician, maintaining the automation system
used in the planar area.
United States Army (Active/Reserve) Mar 85 To
Aug 92
Title: Combat Engineer (Military Specialty, Captain, Ret.)
EDUCATION
Bachelor of Science in Electronics Engineering Technology
DeVry Institute of Technology GPA: 3.56/4.0
Kansas City, MO
Bachelor of Science in Power Technology (Aviation)
Central Missouri State University
Warrensburg, MO
Contact this candidate