Customer Service Quality Control

Linda Swirz

** ****** ****

Putnam Valley, NY ***79

845-***-****

OBJECTIVE

A challenging position in the field of corporate travel where I can use my

many years of related experience to provide the most cost-effective and

seamless travel arrangements possible.

SUMMARY OF QUALIFICATIONS

27 years experience booking cost-effective travel arrangements for

executives

Extremely organized, detail orientated and efficient

Able to effectively manage multiple priorities

Excellent customer service skills

Independent work ethic with capability to work under pressure

Booked all phases of domestic and international travel including air/ground

transportation and hotels using the Sabre system

Issued tickets

Performed pre-quality control and quality control

TRAVEL INDUSTRY EMPLOYMENT HISTORY

Mobius Management Systems Inc (2003-2007)

Colby Personnel (2002-2003) Temp. Agency, Senior Travel Consultant

WorldTravel Partners (2000 - 2002) Senior Travel Consultant for

Crompton Corporation

American Express Travel Related Services (1991 - 1995) Travel Consultant

for General Foods

Carlson Travel Network (1990 - 1991) Senior Travel Consultant for IBM

Texaco Incorporated (1986 - 1988) Travel Consultant

Command Airways (1983 - 1985) Customer Service / Ticketing Agent

Altair Airlines (1980 - 1982) Customer Service / Ticketing Agent

OTHER EMPLOYMENT

Shooters Dart & Game, Inc. (1995 - 1998) Proprietor

Bernard C. Harris Publishing Company (1979 - 1980) Proofreader

Roadside China, Inc. (1979 - 1980) Assistant Bookkeeper

ALPS Management, Inc. (1974 - 1978) Administrative Assistant

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