Customer Service Office
Resume:
Frances Vargas
**** *. ******** **. *******, AZ *5006
***************@*****.***
Work Experience
****-**** *** *********** ***. Phoenix, Az.
Leasing Consultant
Answered high volume of calls, responsible for collection of monthly rent,
Resolved tenant issues and complaints., worked with outside vendors, took
future residents on tour of the property, hand out late notices,
responsible for ordering office supplies, and maintaining office
appearance.
2007-2008 Saint Agnes Church Phoenix, AZ
Office Assistant
Answered High volume of calls with polite and professional service.
Managed payroll operations for 15 employees
Assisted with financial management of all assets and monetary funds
Responsible for verifying Sunday collection amounts and deposits with no
discrepancies
2007-2007 NFL Yet Phoenix, AZ
Fourth grade teacher
Responsible for the teaching students in all general education subjects.
Ensured students progression through providing feedback on assignments
resulting in 100% progression to 5th grade.
Conducted parent/teacher conferences to ensure involvement in students
education.
Ensured classroom was clean, safe and conducive to a productive learning
environment.
2003-2007 Bernard Allison/NOGA Phoenix, AZ
Property Manager
Responsible for managing and maintaining a 224 apartment complex, 5 staff
members and daily operations in Onesite.
Managed and lead a group of 5 employees which included a leasing agent,
maintenance supervisor, service worker, and 2 house keepers.
Responsible for all accounting and bookkeeping, which included month's end
billing that averaged up to $229,000 with no errors.
Resolved tenant issues and complaints, and listened to their suggestions.
Worked with outside vendors, trained new employees, and handled all ingoing
and outgoing mailing's (Fed Ex, UPS, and USPS).
Managed Office and was responsible for ordering office supplies and
maintaining office appearance.
Responsible for collecting tenant deposits, late fees, and monthly rent and
imputing data onto Rent-roll.
1995-2002 Golfland Arcade South El Monte, CA
Public Relations Director
Increased awareness and positive out look of company by speaking at public
events to give special recognition to students, advertise and represent the
company.
Answered High volume of calls with polite and professional service
Met with clients to discuss contracts, and to coordinate all aspects of
events.
Managed supplies for all Golf land affiliates.
Financial manager responsible for collecting all daily funds and accounted
for them at the end of the day bookkeeping.
Managed the creation of floor displays for parties and events.
1989-1989 Southern California Hand Specialist Arcadia, CA
Receptionist
Greeted patients with professional and friendly customer service.
Managed heavy volume of calls through the switchboard.
Responsible for scheduling patient appointments via telephone, and in
person.
Assisted patients with all forms to be filled out and answered any
questions.
Filed patients charts accurately resulting in overall efficiency.
Skills
Expert uses of the Microsoft Office Suite, to organize, manage and
communicate effectively.
Superior interpersonal communications skills, to get the task accomplished.
Develops teams and individuals, to excel in job performance, by providing
purpose, motivation and direction.
Can overcome challenges and obstacles through aggressive problem solving to
accomplish goals and increase proficiency.
Contact this candidate