Quality Assurance Manager
Resume:
Peter A. Haralamos
Telephone: 630-***-****
Darien, Illinois 60561
E-mail:
**********@*****.***
CAREER OVERVIEW/SUMMARY of QUALIFICATIONS:
Dedicated and detail-oriented quality assurance management professional
with more than 20 years of experience in various manufacturing operations.
Experience in cost control, managing staff effectively, maintaining company
and customer compliance and safety standards and reorganizing procedures to
increase productivity and reduce costs. Build interdepartmental and company
communication to better analyze, understand, and manage problems and
quality assurance issues.
Extensive professional education and experience in implementing state-of-
the-art quality assurance processes,
including APQP, GD&T, SPC, GMP's, ISO, QS, IMS, AIB, HACCP, Sanitation,
Pest Control.
CAREER OBJECTIVE
To secure a position with a growing, well established organization with a
stable environment that will lead to a long lasting relationship with the
opportunity for growth. Seeking middle to upper level senior management
position.
PROFESSIONAL
EXPERIENCE: TARGET PLASTICS TECHNOLOGY Glendale Heights, Illinois
Custom plastic injection molder serving the Food and Beverage
packaging, Automotive, Electronics, Dental, and Construction
markets.
Quality Assurance Director June 2013 - Present
. Manage company Quality department operations.
. Manage and supervise Quality department personnel.
. Manage company ISO 9001:2008 compliance program.
. Manage plant IMS certification.
. Manage plant GMP, Sanitation, and Pest Control programs
. Designated ISO 9001:2008 Management Representative
. Lead internal plant audits and external supplier audits.
. Manage customer and supplier relationships.
. Develop part Qualifications, IQ, OQ, PQ
. Develop, maintain, and initiate SOP's
. Manage CAPA system
. Manage company automotive requirements - PPAP's, FMEA,
Control Plans, Process Flow charts,
GR&R, SPC system
. Manage 8D Corrective Action system.
. Operate SEEBREZ CMM
MAGENTA LLC. Chicago, Illinois
Custom plastic injection molder specializing in rigid plastics
packaging serving the Food and Beverage, Personal Care,
Household car care, Healthcare, Medical, Pharmaceutical, and
Animal health markets.
Quality Assurance manager/ISO Management
Representative September 2012 - June 2013
. Manage companies three shift Quality department
. Manage and supervise department personnel.
. Manage company AIB and ISO 9001:2008 compliance programs.
. Lead internal plant audits and external supplier audits.
. Manage customer and supplier relationships.
. Develop part Qualifications, IQ, OQ, PQ
. Develop, maintain, and initiate SOP's
. Manage, maintain, and initiate CAPA system
Page Two
STERLING ENGINEERING on contract at HAVI GLOBAL
SOLUTIONS; Downers Grove, Illinois
Strategic sourcing and supply chain managed
services for the food packaging industry.
Corporate Quality Manager - Temporary
September 2008 - September 2009
. Oversee company supplier management system; manage supplier
performance.
. Specification management for the US, Asian, and Latin
America operations
. Qualification process.
. Quality testing of product.
. HACCP/Safety, Sanitation, GMP's, SQF certification.
. Quality system audits.
. Process control database monitoring.
. Field product monitoring.
. Develop test methodology.
. Complaint system management.
. Quality scorecard ranking.
HQC, INC; Oswego, Illinois
Custom, precision injection molding company with
applications in Electronics, Automotive,
Medical, Food and Closures.
Quality Assurance Manager/ISO 9001 Management
Representative Sept 2003 to Oct 2007
. Direct accountability for facility-wide quality, compliance
and safety.
. Recruited, hired, trained and directly oversaw a team of 15
(quality assurance inspectors, supervisor, technician)
supporting a 24-hour a day, seven day a week plant
operation.
. Managed internal and external audits.
. Created and implemented new processes to maintain compliance
to American Institute of Baking (AIB), GMP, HACCP,
sanitation, Pest Control, ISO 9001, IMS.
. Establish performance enhancement goals and KPI's for
quality, cost, efficiency, safety, delivery and customer
satisfaction.
. Designed and executed programs, procedures and initiatives
focused on driving total quality and cost reductions, as
well as to refine/increase production and correct
reoccurring product quality problems.
. Developed PPAP's for all products produced.
. Responded to, researched and resolved supplier product
issues and customer complaints concerning quality and
reliability.
. Executed corrective actions using the 8-D problem solving
method.
. Use of PPAP, APQP, PFMEA, GD&T, MSA, GR&R, and SPC.
Accomplishments: . Led planning, development and implementation of new
procedures, processes, SOPs, continuous quality improvement initiatives
and reporting/accountability.
. Achieved and maintained a customer reject
rate of less than 100 parts per million.
. Company received "Certified Supplier of the
Year" award for five consecutive years from
largest customer.
. Planned and conducted monthly AIB plant
audits; lead auditor for semi-annual ISO audits.
. Instrumental member of team to secure and
maintain new industry certifications, including
AIB (American Institute of Baking), HACCP,
Pest control and Sanitation.
. Spearheaded company transition from ISO
9002:1994 to ISO 9001:2000.
. Secured, managed, and maintained processes
to secure Illinois' IMS (Interstate Milk Shippers)
certification, 2006.
FURNEL, INC., Addison, Illinois
Custom and proprietary plastic injection molding
shop with additional tooling business unit with main
applications in after-market Automotive and
Telecommunications industries.
QA Manager/Engineer/ISO Management
Representative April 2001 to April 2003
. Direct responsibility for all quality control, compliance
and safety for this ISO
9001 manufacturer of automotive and
telecommunications parts.
Page Three
. Planned and directed all Q/A operations with a constant eye
on the strategic creation and
implementation of continuous quality
improvements to increase production, quality
control and safety, while reducing
costs.
Accomplishments: . Effectively employed new standards, guidelines and
processes to drive quality, customer
satisfaction, cost controls and
compliance ratings well above forecasted objectives.
. Leveraged extensive knowledge of
corrective action, advanced product quality planning,
internal/external process audits,
supplier evaluations, reject management, first article
inspections, trend analysis, calibration
systems and continuous improvement techniques to
drive continuous improvements facility-
wide.
PLAINFIELD MOLDING, Plainfield, Illinois
Custom plastic injection molder that
specializes in insert molding.
Quality Assurance Engineer March 1997 to March
2001
. Develop and initiate standards and methods for inspection,
testing, and evaluation for in-house and Asian supplier
base.
. Devise sampling procedures, designs, and development of
forms and instructions for recording, evaluating, and
reporting of quality and reliability data.
. Establish programs to evaluate analytical testing,
equipment, facilities, precision measurements, accuracy of
measurements, and performance testing.
. Develop and implement methods and procedures for
disposition of discrepant material and devise methods to
assess cost and responsibility.
. Direct workers engaged in measuring, testing, and
tabulating data concerning quality and reliability.
. Compile and write training material and conduct training
sessions on quality control activities.
. Communicated with customers and suppliers based in Asia
and the United States to resolve quality issues; partnered
with manufacturing and engineering to resolve production
quality concerns using 8-D problem solving techniques.
. Created PPAPs for automotive customers. Use of APQP, SPC,
PFMEA, MSA, GR&R, and GD&T.
Accomplishments: . Key agent in company securing QS9000 compliance
certification.
. Direct accountability for all CMM
programming, operation and troubleshooting.
. Directed on-site supplier quality audits.
. Oversaw all product I.S.I.R. layout
inspections using metrology tools.
. Created, implemented and maintained a
formal calibration system.
PARAMOUNT PLASTICS, Lockport, Illinois
Custom plastic injection molding shop.
Quality Assurance Manager February 1995 to
March 1997
. Monitored and oversaw all quality control and safety
measures for a
24/7, three-shift operation.
. Recruited, hired, trained and oversaw a team of quality
inspectors.
. Monitored production activities, practices and
documentation.
Accomplishments: . Evaluated all plant operations and created a formal,
successful quality program to correct
issues in scrap, inventory control and
production, as well as several other areas which
encompassed SOPs, gage calibration
system, corrective action, root cause analysis, etc.
. Implemented Product Inspection Report
processes to identify and document non-conformities;
reviewed findings to determine
acceptable variances.
Page Four
PLAINFIELD MOLDING, Plainfield, Illinois
Custom plastic injection molder that specializes in insert
molding serving the Automotive, Electronics and Medical
industries.
Quality Assurance Technician February 1992 to
February 1995
Performed initial sample inspections of
existing, new and prototype insert molded parts.
Utilized various inspection equipment,
including Mitutoyo CNC-CMM, GR&R, GD&T.
Accomplishments: . Trained Inspectors and Machine Operators in improving
inspection methods.
. Created and implemented Quality Assurance
manuals.
KIEHL ENGINEERING, Bensenville, Illinois
Custom plastic injection molder serving the
Automotive and Telecommunications industry.
Quality Assurance Technician November 1988 to
February 1992
Maintained laboratory and all first article
layouts of all products produced in a six-sigma
methodology environment.
EDUCATION: Western Governors University - Salt Lake City Utah
Currently pursuing a Bachelor of Science
degree in Business Administration
College of DuPage/Triton College/Waubonsee
Community College/Northern Illinois University
Business Administration, Quality and
Engineering Coursework
- Internal Auditing Coursework (TQM, ISO 9001, QS 9000).
- Geometric Dimensioning and Tolerancing.
American Society of Quality: Completed
numerous courses, including, but not limited to:
Quality cost control, Auditing, SPC,
Practical Dimensional Metrology, etc.
Industrial Management Institute:
Professional development coursework, including:
Supervisory Techniques, Supervisor
Psychology, Supervisory Communication,
HACCP On Demand course through AIB
International
COMPUTERS: Familiar in Microsoft Office Suite, QI Macros, SQCPack,
Minitab, GageTrak, as well as various proprietary inventory,
manufacturing and production software.
AFFILIATION: Senior Member, American Society of Quality.
Contact this candidate