Customer Service Technician

Leon I. Pistole

*** *** ****** ****, ***********, TN 37160

Residence 931-***-**** Mobile 931-***-****

***************@*****.***

OBJECTIVE Motorcycle Technician Position

PROFILE Trained professional Motorcycle Service Technician with the motivation, desire, knowledge, and

skills required to diagnose and repair malfunctions in complete mechanical systems.

EDUCATION Motorcycle Mechanics Institute (MMI) – Orlando, FL Certificate Motorcycle

Technology

Graduated: December 6, 2013 GPA 3.64

Emphasis:

Harley Davidson Technician Program Dealer Service Operations (150 hours)

(900 hours)

Late Model Program (300 hours) Screamin’ Eagle Program (150 hours)

Service Department Operations (75

hours)

Four County High School – Archbold, OH Diploma

Automotive Technology

RECOGNIZED QUALIFICATIONS

Dynojet Operations Training PHD Online Training

AWARDS & CERTIFICATIONS

Motorcycle Mechanics Institute

Perfect Attendance – Harley Davidson Early Model

Perfect Attendance – Harley Davidson Late Model

Excellent Attendance – Harley Davidson Technician

Nominated for Alpha Beta Kappa

EMPLOYMENT

Harley-Davidson of Cool Springs – Franklin, TN Technician 4/2014 –

6/2014

Responsibilities: Rental bike inspections; deliveries; used bike inspections;

replacement of staters and clutches; electrical diagnostics; oil changes;

tire

Advance Auto Parts – Orlando, FL Parts Associate 11/2012

– 12/2013

Responsibilities: Parts sales, battery testing and installations, basic diagnostics,

customer service

Leon I. Pistole

Page 2

O'Reilly Auto Parts – Shelbyville, TN Retail Service Specialist 8/2006 –

8/2012

Responsibilities: Installation of batteries, wiper blades and light bulbs, inventory,

stock, customer service

Bil Jax – Archbold, OH Class A Assembler 1/1996 – 8/2005

Responsibilities: Assembled of drywall jacks, mason jack towers, log splitters,

portable stairway units, personal boom lifts and ladders, operated 12 bit

drill, spot welder and tow motor, set up and operated punch press and

boring machine, assembly of portable platform stages

Contact this candidate