Customer Service Sales

Lannette Garner

*** ****** **

Shelbyville TN ***60

*********@*****.*** 931-***-****

• Dollar Tree

• Store manger

• 8/20/2000-09/21/2006

• Responsibilities

A high volume fast pace profitable operation retail store with emphasis on recruiting, hiring, banking, payroll, and developing sales associates to be #1in

Managed inventor level well over 180,000 hundred thousand in merchandise.

Customer service and skills in operations and merchandising. Performed all opening and closing procedures. Implementing all operational and merchandising placement, store signage’s (monthly planners and promotions) and proper display technique’s to create an inviting atmosphere for customers. Managing in the realization of the stores maximum profit contribution, protecting all assets, and managing a high level of #1 customer service. Creative problem solver in the areas of associate development, maximizing sales potential, controlling expenses and shrink (P&L, Cash, Merchandise, labor, food cost)

• Kangaroo

• Store manager

• 10/26/2006-04/24/2012

• Responsibilities

Managed a high volume, fast pace, 24 hour retail store that the inventor level was well over 100,000 thousand dollars in merchandise. Managed daily operations of a retail unit. Stimulated sales associates to provide outstanding customer service in a fast, friendly, and clean environment. Responsible for total sales and profits. Tracking and analyzing store financial performance against shrink has cash, merchandise, labor, expanses, recruit, hire, train, coach, schedule, and, fire.

• Extendedstay America Hotel

• Hotel manager

• 04/30/12

• Responsibilities

Managed a high volume, fast pace, 24 hour 7 day a week hotel that the inventor was well over 350,000 hundred thousand dollars in revenue in sales each year. Managed 118 rooms 5 different dept. and hired,trained,movatated,coached,fired,schedule,adp payroll,backing,ordering,e mail,spreed sheets,P&L’s audits, all paperwork, all controllable shrink cash,labor,expanses,food cost.

• Trevecca

• Bachelor Degree in Science

• G.P.A 3.50 1992-1996

• Daymar Assisting degree in science in Dental Assisting. We covered endodontic, periodontics, pediatric, and General dentistry I am certified on 1 and 2radiography’s, and I am working on my last radiography certifies. Over all I have learned about landmark’s, dental caries,oralhealth and dental diseases, infection control, vital signs, dental materials,impressions,matrix system,implants,provisional.

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