Customer Service Sales

HOSSEIN DAVANI

**** ***** ***** ~ San Antonio, TX 78015

405-***-**** *******@*****.***

SUMMARY

Goal-driven, adaptable, and innovative professional who maintains

constant focus on quality outputs. Garnered academic success while

working full-time; developed finely tuned problem solving, project

management, and interpersonal skills. International experience; fluent in

Persian and conversant in Arabic. Proficient with Excel, PowerPoint, and

Word; knowledgeable of SPSS. Strengths include:

. Account Management

. Financial Analysis

. Fast Learner

. Compiling/Integrating Data

. Forecasting

. Time Management Skills

. Team Leadership

. Start-Up Activities

. Relationship Management

. Organizational skills

EDUCATION

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE

Bachelor of Science in Business Administration, Finance, May 2010

. GPA: 4.0/4.0.

PROFESSIONAL EXPERIENCE

Hertz Corporation, Oklahoma City, Oklahoma

July 2014-Present

Financial Analyst (FP&A)

Assist in the development and preparation of annual business plan and

capital plans. Analyze data to ensure proper accounting procedures have

been followed.

. Develop monthly current estimates for IT and equipment rental divisions.

. Perform monthly budget variance analysis.

. Investigate and report to the manager any inconsistencies or

improprieties.

. Prepare financial report, charts, tables and other exhibits as requested.

. Create a mechanism of tracking fixed vs. variable expenses for assigned

areas.

. Utilize oracle and excel to gather and analyze financial data.

. Construct concise supporting files that are used to determine the monthly

CE as well as facilitate ongoing budgeting for future periods.

Groodman Construction Company, Shiraz, Iran August 2010 - May

2014

Accountant and Financial Analyst

Performed a variety of accounting functions to report financial information

in an accurate and timely manner. Responsible for analyzing financial

database of company for multiple purposes such as choosing new projects and

increasing revenue. Presented miscellaneous reports regarding various

accounts balances and activities as requested by the management

team. Recognized as the top performer employee for two consecutive years.

. Provided accounting and financial reporting summary to the management

team.

. Analyzed and predicted financial capabilities of new projects.

. Prepared and presented contrastive reports of budget and function.

. Initiated extensive research to lower costs which resulted to an average

of 12% decrease in expenses.

. Monitored monthly financial performance of the company

. Prepared monthly, quarterly, and yearly financial statements.

. Responsible for drawing up financial statements to be submitted to the

clients.

. Audited financial statements as claimed by the contractors of company.

. Generated general and subsidiary ledger query reports and researched

discrepancies.

. Issued checks including salary and payment checks.

. Letter of recommendation and detailed lists of responsibilities are

available upon request.

HODAPEN Industries LLC, Charlotte, NC January 2009 - July 2010

Financial Analyst and Business Developer (Home Based)

Recruited by start-up founders to assist in developing business plan to

launch new green technology on behalf of patent holder. Met weekly with the

inventor to understand the invention and its various potentials. Worked

collaboratively to analyze financial capabilities, research potential

markets, and formulate sales strategies for product with no benchmarking

history. Produced marketing collateral and product brochures. Identified

and assessed potential risks to support informed decision making process.

. Authored finance section of business plan, including models and templates

for annual statements, ratios, and sales projections.

. Worked with team to examine 16 potential product lines; selected most

viable option based on marketing, forecasting, and profitability

analysis.

. Participated in venture capital seminars in US and Dubai to identify

potential funding sources; investigated opportunities to secure grants.

. Cultivated initial relationships with 15 venture capital firms.

NORTH STONE COUNTRY CLUB, Huntersville, North Carolina November 2007 -

July 2010

Assistant Manager, Food and Beverage (November 2007-July2010)

Coordinated efforts of over 30 staff to provide superior service in fast-

paced, customer-driven environment. Determined weekly schedules, trained

new employees, provided regular performance feedback, and proactively

addressed customer concerns and staff problems.

. Analyzed operational strengths and weaknesses, sales, and payroll data to

advise Manager on planning for monthly $55,000 budget.

. Increased sales 55% by driving improvements in customer service.

. Overhauled staff training and scheduling model to reduce costs and avoid

layoffs during economic downturn.

. Entire staff earned recognition from General Manager.

Member Service (April 2005-November 2007)

. Regularly doubled or tripled sales goals of other staff members.

. Took initiative to update daily checklist, which improved both task

efficiency and customer service.

. Recognized by name in numerous departmental evaluations by club members.

. Promoted to assistant manager.

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