Customer Service Sales
Resume:
Kelsey Sciandra
**** ***** ****** *********, *** 6
Grand Island, NY 14072
**************@*****.***
Objective:
Seeking full time position
Education:
Grand Island Senior High School
2004-2008
Work Experience:
GEICO
Getzville, NY
Customer Service Representative
Dec. 2012-Present
•Take care of customers complaints, questions, and inquiries
•Provide insurance quotes and execute policy changes
•Locate resources for problem resolution and design best-option solutions
•Adhering to all rules and regulations of the insurance industry, as well as maintaining and exceeding required goals including, quality of knowledge, sales referrals, and efficiency in all metrics
Empire Marketing Executives
Williamsville, NY
Account Executive
Sept. 2011-Dec. 2012
•Direct sales and marketing door to door
•Specialize in target marketing, sales management and campaign support throughout WNY
•Face to face customer service and sales
•Responsible for managing a small team, as well as training them in team building, sales, and interviewing
Buffalo Niagara Marriott
Amherst, NY
Concierge
Oct. 2010-Sept. 2011
•Responsible for running concierge lounge, customer service based
•Duties included serving food/drinks, cleaning and organizing, and catering to needs of guests
Rite Aid Pharmacy
Grand Island, NY
Pharmacy Technician
May 2010-Oct.2010
•Filed scripts
•Consulted with patients about medications
•Customer Service
•Managed incoming and outgoing calls for pharmacy
•Assisted in all areas of administrative work, including data entry, receptionist duties, and file organization
Skills:
•NexGen medical billing software
•Microsoft word, Microsoft PowerPoint
•Data entry
References:
Frank Moran
Geico Supervisor
Elizabeth Wienke
Sleep Technician
Yailin Vega-Molina
Sales Coordinator at Borderfree E Commerce Company
Contact this candidate