Mental Health Manager

Kathryn L. Nevin, M.S.W.

** ******** **., **********, ** 19809. *************@*****.***.302-***-****

Summary of Qualifications

Over 20 years of behavioral health experience as

clinician/supervisor, writer, proofreader, and editor . Self-motivated,

detail-oriented, and customer/client focused . Demonstrated ability to

improve quality and productivity and reduce error rates . Exceptional

writing, editing, proofreading, and typing skills . Fluent in oral and

written Spanish

Education

.M.S.W., Social Work, Widener University, Chester, PA, 1994

.B.A., English Literature, High Honors, Swarthmore College, Swarthmore, PA

1988

.Hamilton College Academic Year in Spain, Instituto Internacional, Madrid,

Spain 1987

Professional Experience

Owner, Eagle-Eye Editing, Wilmington, DE 2010-present

. To provide exceptional, customer-focused editing services, with

particular emphasis on the needs of mental health professionals and social

justice organizations.

http://www.facebook.com/eagle.editing

Mental Health Professional, Correctional Medical Services, Howard R. Young

Correctional Institution, Wilmington, DE 2008-2010

.Conducted initial psychosocial assessments to determine level of safety

and appropriate follow-up; provided crisis intervention counseling and

routine mental health visits; conducted weekly group and individual

psychotherapy to clients with advanced mental health needs

.Wrote, proofread, and edited clinical curriculum and reports; ensured

accurate completion of all required documentation

Child Mental Health Specialist, DSCYF, State of Delaware, Wilmington, DE

2007-2008

.As part of federal grant team, assisted in the design of study measures

and surveys used to conduct field interviews in a cross-section of

Delaware's K-12 public schools; gathered school-specific information

regarding management of mental health crises, including outstanding needs,

and identified potential resources with the end goal of creating a Child

Mental Health Protocol applicable to schools state-wide

.Compiled and analyzed acquired data; assisted in creation of Delaware

Department of Education sponsored website to delineate Child Mental Health

Protocol

.Provided periodic informational and follow-up sessions regarding the grant

project and protocol development to state educators, parents, PTA members,

and school counselors

.Regularly proofread and edited departmental clinical materials

Appeals Specialist and Care Manager, Aetna Behavioral Health/Magellan, King

of Prussia, PA 2004-2007

.Designed original Style Guide for non-authorization letters and trained

staff on their application to letter production

.Proofread and edited non-authorization letters for form, content,

consistency with the clinical record, and adherence to compliance

regulations; wrote clinical rationales for non-authorization letters,

collaborating with Care Managers and Physician Advisors as needed to ensure

the accuracy of patient information

.Applied professional knowledge and experience to multiple, complex

clinical situations on a daily basis to arrive at client-specific

determinations based on telephonic assessments with staff from mental

health and substance abuse facilities; provided appropriate level of care

according to medical necessity guidelines and company policy; conducted

retrospective reviews on clinical charts to determine medical necessity of

services rendered, communicating with network facilities regarding chart

acquisition and determinations, providing case results and supporting

documentation to Claims Department

Forensic Social Worker, Federal Prison Consultants, Philadelphia, PA 2004-

ongoing

. Conducted psychosocial assessments for inmates and family members as part

of mitigation team, then collaborated with legal and investigative team to

create parole and/or pardon packages, commutation or modification of

sentence petitions, and compassionate release requests

. Wrote original articles pertaining to correctional issues for inclusion

in case presentation; proofread and edited case-related correspondence,

presentations, and packages

Member Advocate III, Horizon, Blue Bell, PA 2002-2004

. Provided benefit information and supportive telephonic consultation to

members, including crisis intervention and referrals to community

resources; conducted appropriate follow-up; processed online requests for

counseling services, performing internet research for resources as needed;

proofread and edited training manuals

Consultant/Team Manager, Ceridian Employee Assistance Program, Plymouth

Meeting, PA 1995- 2002

. Performed telephonic mental health and substance abuse assessments,

authorizing clinical sessions as appropriate; responded to online customer

requests, researched resources accordingly, and provided follow-up care;

provided consultation to managers of client companies regarding employee

relations and other employee issues

. Managed a team of twelve, including administrative staff and Master's

level clinicians; provided regular weekly clinical supervision and

department meetings

. Assisted in the establishment and management of a national Spanish-

speaking call center

. Wrote and edited articles on mental health topics for publication to

customers under strict deadline

References Available Upon Request

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