TAVONDA SHAE PARKER (SHAE)
* **** ***** * Greensboro, NC 27405 * 336-***-**** (Cell)
LICENSURE/CERTIFICATIONS RN/BLS
PROFESSIONAL EXPERIENCE
Kindred Healthcare / Care Manager June
**** - Present
Coordinate management of patient care in a long-term acute care hospital
for a population of patients with Diabetes, CHF, COPD, Respiratory Failure,
Cancer, Renal Failure, Sickle Cell and Necrotizing Fasciitis. Caseload
varies from 18-22 patients depending on census. Perform patient intake,
utilization review, documentation, health history screening, and
utilization of the patient-centered home model. Maintain close
communication with physicians and administration to provide recommendations
of patient needs, provide ongoing support and expertise through
comprehensive assessment, conduct care planning, and plan implementation
and evaluation of individual patient needs. Work with State of North
Carolina representatives to obtain Level I & II PASRR's for patients with
mental health diagnosis, complex medical needs and placement barriers.
Promote continuity of care and cost effectiveness through care management,
utilization review and discharge planning. Assess and coordinate home care,
extended care, rehabilitative needs and community needs. Provide ongoing
education about disease process, medications and follow-up care. Serve as
a member of the leadership and meet daily with CEO, CCO, CFO and other
leadership staff to provide updates about discharge barriers. Facilitate
weekly IDT meetings and coordinate care with the IDT members for successful
transition to next level of care as appropriate. Demonstrate proficient
computer and typing skills. Demonstrate effective communication, strong
interpersonal, leadership, critical thinking and problem solving abilities.
Moses H. Cone Health System / Registered Nurse
July 2010 - Present
Initially, provided palliative and hospice care on the inpatient unit as
well as served as a primary care nurse on the med-surge unit to patients
with multiple co-morbidities such as Diabetes, CHF, Renal Failure,
Hypertension, Cellulitis, Pancreatitis, AMS, Urinary Tract Infection, Bowel
Obstruction, GI bleed, and PVD on the medical/surgical unit. Served as
charge nurse and oversaw the operation of the unit to ensure a smooth flow.
Presently, provide care to patients on the trauma unit comprised of a
diverse population of medical, surgical and post-op patients, providing on-
going assessment and utilization of the nursing process to ensure competent
care. Maintain close communication with physicians to update on change of
patient condition and receive verbal orders. Perform specific duties to
ensure appropriate staff/patient assignment and organized flow of the unit.
Provide ongoing education regarding disease, medication and management.
Develop and implement nursing care plans, maintain the electronic medical
record, advise and educate patients and families on health maintenance and
disease prevention and care management, collaborate with patients and the
interdisciplinary team to provide holistic and patient-centered care.
Hospice of the Piedmont / Case Manager, Registered Nurse
June 2009 - June 2012
Developed and coordinated patient plans of care. Provided skilled nursing
care, maintaining patient comfort and optimizing quality of life in the
terminally ill population in the home and at the hospice inpatient
facility. Performed care of Central Lines (IVADS, Ports, and PICC lines).
Performed medication management by filling pillboxes, initiating narcotic
drips, and titrating doses as necessary to maintain comfort. Provided
pleurex drains, abdominal drains and wound care. Assessed and reported
changes to physicians by recommending interventions to promote patient
comfort. Assessed and recognized symptoms that required additional or
emergent care. Provided honest assessment to patients/families in order
that an informed decision can be made regarding goals of care. Provided
ongoing emotional support to patients/families, and made chaplain or social
work referrals when needed. Provided ongoing patient education,
facilitation of bi-weekly IDT meetings, assessment of patients' medical
needs and implemented necessary changes of POC. Arranged and coordinated
durable medical equipment needs, therapy and long-term care. Performed
ambulatory nursing care when working on-call by triaging calls, presenting
to homes and performing rapid focused assessments, and contacting
physicians to obtain orders to calm the patient's crisis. Provided
education to families regarding the phases of the dying process and helped
families to determine if they are able to cope with loved ones dying in the
home. Pronounced deaths, performed post-mortem care and released the
deceased to the funeral home.
Moses H. Cone Health System / Registered Nurse
November 2008 - June 2009
Served as a primary care nurse on a dialysis unit to patients with multiple
co-morbidities such as Diabetes, CHF, Hypertension, Cellulitis,
Pancreatitis, AMS, Urinary Tract Infection, Bowel Obstruction, GI bleed,
PVD and other medical conditions. Provided ongoing assessment of patient
condition and utilized the nursing process to ensure competent care.
Maintained close communication with physicians to update on change of
patient condition and receive verbal orders. Performed specific duties to
ensure appropriate staff/patient assignment and an organized flow of the
unit. Provided ongoing education regarding disease, medication and
management. Developed and implemented nursing care plans, maintained the
electronic medical record, advised and educated patients and families on
health maintenance and disease prevention and care management. Served as
charge nurse & provided leadership on the unit during various shifts.
Collaborated with patients and the interdisciplinary team to provide
holistic and patient centered care.
Law Office Of Ewing Carter, III / Legal Secretary
October 2004 - January 2009
Answered a multi-line telephone and coordinated and maintained all traffic
files. Prepared workers' compensation and personal injury claims synopses
by researching the files, holding discussions with doctors, researching
supplemental materials and medical terminology, and creating original
drafts by formatting, editing, printing and assembling. Interviewed
clients, performed property damage claims processing, medical payments
claims processing, and negotiated with insurance agents, companies,
appraisers and adjusters on a daily basis. Provided public relations, pre-
appointment phone interviews, accounts payable, accounts receivable,
transcription functions. Prepared legal instruments including: affidavits,
summonses, orders, subpoenas, judgments, complaints, powers of attorney,
motions, petitions, and various other legal documents. Coordinated
witnesses and the filing of legal documents, and assisted in the creation
of an advertising campaign.
City Of Greensboro: City Attorney's Office / Legal Secretary
July 2001 - March 2004
Served as legal secretary to a staff of 6 attorneys and 4 paralegals.
Answered a multi-line telephone and routed all calls to appropriate
individuals. Scheduled office meetings, telephone conferences and
mediations. Assisted City of Greensboro officials, legislative
representatives and citizens with requested information. Opened and closed
Condemnation, Petition, Public Necessity & EEOC case files. Maintained and
ensured that all necessary documents were prepared and submitted in a
timely manner on each file. Performed transcription and preparation of
legal instruments including affidavits, summonses, orders, subpoenas,
judgments, complaints, powers of attorney, answers, motions, petitions,
warrants, memorandums of actions, deeds and various other legal
documentation.
City of Greensboro: Environmental Services / Public Service Dispatcher
August 1999 - July 2001
Received complaints and requests for service, recorded information,
evaluated work orders and determined proper routing. Updated completed
work orders, performed dispatching duties for work crews, dispatched calls
in a timely manner, conferred with individuals regarding the status of work
order requests, and maintained a variety of automated and manual logs,
records and files related to dispatching activities. Performed a variety
of clerical & typing work, maintained inventory and serial numbers of
stationary cans, and logged information regarding stolen or damaged cans.
EDUCATION
Pfeiffer University, (MHA)
May 2014
University of North Carolina at Greensboro, (BSN)
May 2004 - May 2008
North Carolina Agricultural & Technical State University, Communications
Major August 1991 - January 1993
Walter Hines Page High School
August 1987 - June 1991
Professional Societies/Awards 2006-2007 Moses
Cone-Wesley Long Community
Health Foundation Vic Nussbaum
Nursing Scholarship
PERSONAL & PROFESSIONAL REFERENCES ARE AVAILABLE UPON REQUEST