Customer Service Supervisor

K ayla Dinquel

**** **** ******, ****** * L, ****5

Cell Phone: 309-***-**** Email: *********@*****.***

OBJECT IVE : Add value by applying my strong organizational skills along with my

a ttention to detail and accuracy while utilizing my Criminal

J ustice background

EDUCAT ION

Saint Ambrose University, Davenport IA

Master of Criminal Justice, December 2013

Cumulative GPA: 4.0/4.0

Bradley University, Peoria I L

Bachelor of Science, May 2012

Major: Criminal Justice, Psychology

Minor: Sociology

Cumulative GPA: 3.38/4.0

EMPLOYMENT H ISTORY

Employer : The Hungry Hobo, Moline, I L, April 2006 - Present

4101 44th Ave, Moline I L, 61265

Salary: $9.25/hour, 20-30 hours/week

Supervisor: K r is Beardsley, 563-***-****, May be contacted

Provide excellent customer service by being professional and friendly

Complete daily tasks, such as food preparation and cleaning, in a fast paced

environment

Operate a computerized cash register system

I nternship : Youth Service Bureau, Rock Island, I L, May 2011 - August 2011

4709 44th Street, Suite 5, Rock Island, I L 61201

Salary: N/A, 40 hours/week

Supervisor: Rick Connor

Helped conduct group sessions of ten to fifteen kids at an educational summer

p rogram

Observed individual and family counseling sessions and delinquent youth pre-

hearings

Completed and filed paperwork

LEADERSH IP AND HONORS

Dean's L ist: 2011, Bradley University, 2012 - 2013, Saint Ambrose University

A lpha Phi Sigma: The National Criminal Justice Honor Society

RELEVANT COURSEWORK

Advanced Criminal Justice Research Methods

Thesis - Race, Crime, and Centralized Poverty

CAMPUS I NVOLVE MENT

Kappa Delta Sorority - Bradley University

Habitat for Humanity - Bradley University

Psychology Club - Bradley University

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