Customer Service Puerto Rico
Resume:
MIGUEL S. PASTRANA
Weston, FL 33326
***********@*****.***; *****************@*****.***
EXPERIENCE
Fernández, Collins, Cuyar & Pla, San Juan, Puerto Rico 2010-Present
Attorney
Represent a diverse group of clients for law firm specializing in bankruptcy, civil and commercial
litigation, collections and corporate, contract and notary law
Handle all bankruptcy cases Chapters 7, 11, 12, and 13 and adversary proceedings assigned to the firm
Member of the legal representation team for the Puerto Rico Ports Authority in high-profile state court
cases, which range from eviction, breach of contract, torts and discrimination by political allegiance
In charge of preparing by-laws and transfer of shares from corporation to a third party or shareholders, as
well as registering new corporations under the provisions and law requirements
Organize proof of claims and attach documents required to evidence any secureness status
Attend creditors meetings and hearings at the United States Bankruptcy Court for the District of Puerto
Rico such as: confirmation hearings, hearings regarding motion to lift stay or disclosure of statement
Prepare and file with opposing counsel any settlement stipulation regarding any adversary proceeding,
relief from stay, settlement of value of collateral, or any objection to creditors’ claims
Establish positive relationships with clients and serve as their primary point of contact on queries
Meet with debtors’ attorneys and trustees regarding settlement of resolutions, adversary proceedings,
motions or objections
Execute all corresponding deeds to trusts, donations, sales and wills as requested by clients, and notarize
affidavits and sworn statements as necessary
Prepare settlement and transactional agreements
Fernandez, Collins & Rivero-Vergne, San Juan, Puerto Rico 2000-2009
Paralegal
Responsible for preparing documents, deeds and agreements in connection to development building
contractors
In charge of the firm’s bankruptcy department, including clients such as: Scotiabank, Ford Motors Credit,
Toyota Credit, RG Mortgage Corporation and Puerto Rico Treasury Department, among others
Researched and drafted legal memoranda in the areas of contracts, bankruptcy and other civil, corporate
and commercial litigation
Handled procedures for real estate commercial properties, particularly agreements and documents
required for the execution of contracts between contractors and developers for the development of
commercial buildings, and organized meetings in order to execute the related agreements
Responsible for the legal procedure of every bankruptcy case assigned to our offices, including objection
to payment plan, disclosure statement, final decree, discharge, or opposition to objection to claim
Analyzed weekly calendar for hearings at the Bankruptcy Court and creditors meetings, and prepared
bankruptcy status reports of cases assigned to the firm
Prepared and calculated proof of claims to be filed within the bar date established by the court
Attended creditors meetings, and contacted debtors’ attorneys in order to reach extrajudicial agreements
or procedures to surrender collateral, or ulterior interests by debtors
Banco Bilbao Vizcaya Argentaria (BBVA), San Juan, Puerto Rico 1996-2000
Customer Service Associate
Responsible for day-to-day client requests received at the Loans and Services Department for one of the
country’s largest banks
Serviced customer enquiries, determined their needs and provided solutions with regards to their banking
requirements, and managed requests such as title transfers and insurance payments
Developed relationships with customers and provided excellent customer satisfaction by attending to their
needs, and informing them of other product availabilities
EDUCATION
Inter American University School of Law, San Juan, Puerto Rico 2005-2009
Juris Doctor received in May 2009
Inter American University, San Juan, Puerto Rico 2003-2005
B.A. in Political Science received in May 2005
Sacred Heart University, San Juan, Puerto Rico 1993-1997
B.S. in Biology received in May 1997
PROFESSIONAL AFFILIATIONS
Admitted to Puerto Rico Bar in 2010
Admitted as Notary Public in 2011
Admitted to the United States District Court for the District of Puerto Rico Bar in 2012
Member of Puerto Rico Bar Association
SPECIALIZED SKILLS
Fully bilingual in English and Spanish
Proficient in Microsoft Office, Lexis Nexis, Micro Juris, and CM/ECF Filing System
Knowledgeable of federal rules and procedures
Experienced supervising and managing personnel
Strong communication, writing, analytical and interpersonal skills
Willingness to travel at any given moment
Able to juggle different projects and perform well under tight deadlines, and little to no supervision
Contact this candidate