Customer Service Medical Assistant

[pic]

TRANSLATE TAGALOG / DETAIL ORIENTED / TEAM PLAYER / SELF-STARTER

Education

Stanbridge College Irvine, CA

Perfect Attendance - Terms 1, 2, & 3

Licenses & Certifications

Licensed Vocational Nurse

BCLS Healthcare Provider, American Heart Association

Fire Safety Certificate

[pic]

Work Experience

Ear, Nose, & Throat Associates: Front/Back Office

Medical Assistant

Pontiac, MI 08/2009 to 09/2011

. Exhibited and performed extensive front-office customer service

o Documenting patient's history in preparation for visits

o Scheduling appointments

o Insurance verification

o Accounts payable/receivable

o Obtained and routed lab specimens

o Charting patient information

. Assisted physician with Botox injections procedures

. Responsible for changing and removal of bandages under the physician

supervision

Sanctuary at Bellbrook: Caregiver in Geriatric Unit Caregiver

Rochester Hills, MI 03/2009 to 06/ 2009

. Performed assigned duties assisting patients possessing various

ailments and illnesses to include but not limited to Alzheimer's

. Responsible for linen changes, feedings, transfers and ROM exercises

. Facilitated group/individual activities ranging 10-12 patients in

addition to escorting during outings

Behavior Center of Michigan (BCM) Unit Secretary

Warren, MI 05/2008 to 01/2009

. In a facility with "lock down" classification, I assisted clients who

suffered from, but not limited to, depression, detox, schizophrenia,

suicidal & bi-polar conditions

. Excelled as a front-office receptionist assisting clinical staff with

patients, transcribing orders, faxing, and inventory control

. Responsible for intake/discharging patients while completing relevant

and corresponding documentation

[pic]

TRANSITIONAL Clinical Experience

HealthBridge Children's Hospital (Subacute and Acute), Student

2014

. Acute long term pediatrics ages 6 months to 19 years

o Executed G-tube medication administration, continuous and bolus

feedings

o Performed assessments, Trache care, ADLs and obtained vital signs.

Garden Grove Hospital (Acute), Student 2013

. Maternal, OBGYN, PICU, NICU, Post Partum/Antepartum

o Provided PO and IM medications. Assisted with wound care and PKU

o Executed head to toe assessments and recorded results

Substance Abuse Foundation (Rehab), Student 2013

. Substance Abuse Programs

o Assisted in medication and sexual health teaching.

o Maintained therapeutic communication to achieve positive client

relationships

West Anaheim Medical Center (Acute), Student 2013

. Adult Long Term Psychiatric, ER, Radiology, CATH Lab, Nuclear Medicine, X-

ray, Med Surg, Mental Health Outpatient, Ultrasound, Telemetry, DOU

o Medicated patients (PO, IM, and Subcutaneous). Assisted with wound

care, nuclear medicine and ultrasound procedures

o Performed EKGs and focused assessments in the emergency

o Facilitated therapeutic communication and aided in medication teachings

Huntington Beach Hospital (Acute), Student

2013

. Med Surg, Telemetry, ER

o Medicated patients (PO, IM, and Subcutaneous) and assisted with wound

care

o Performed EKGs and focused assessments in the emergency and ICU

settings.

Capastrano Beach Care Center (Subacute), Student

2012

. Adult Skilled Nursing Facility

o Demonstrated proficient knowledge of medication administration (PO,

Subcutaneous, and Optic)

o Encouraged independence in clients, assisted with ADLs when necessary.

Royal Care Skilled Nursing Center (Subacute), Student

2012

. Adult Skilled Nursing Facility

o Supervised fellow students in daily tasks such as obtaining vital

signs, assisting with ADLs and performing head to toe assessments.

Anaheim Crest (Subacute), Student 2012

. Adult Skilled Nursing Facility

o Provided G-tube care and bolus feedings and performed basic

assessments, ADLs and recorded vital signs.

[pic]

Volunteer Work

OC Free Clinic Volunteer (2012), Wet & Wild 5k Marathon (2012), The

Salvation Army (2010), Goodwill Industries of Greater Detroit (2009), Cord

Blood Assistance at St. John's Hospital (2009), PACEASUA Church (2010),

Michigan Animal Rescue League (2007)

[pic]

Computer Proficiencies

Windows, Internet, MS Word, Excel, Outlook & PowerPoint, PDA Drug Guide, &

EMR

Contact this candidate