Customer Service Sales
Resume:
Print Resume
Monet Henry
Jamaica, NY 11429 US
Mobile: 347-***-**** - Ext:
Day Phone: 347-***-**** - Ext:
Email: ***********@*****.***
Availability:
Job Type: Permanent, Detail, Presidential Management Fellows, Recent Graduates,
Multiple Appointment Types, Intermittent, Internships, Telework
Work Schedule: Full Time, Part Time, Shift Work, Intermittent, Job Sharing, Multiple
Schedules
Work Experience:
Tishman Speyer
30 Rockefeller Plaza
New York, NY 10112 United States
11/2013 07/2014
Salary: 35,000.00 USD Per Year
Hours per week: 40
Security Officer
Duties, Accomplishments and Related Skills:
• Guard different posts
• Do reliefs tricks
• Patrol significant areas
• Crowd control
• Concierge and Reception
• Assist with MSA Security
• Assist with Top of The Rock Attraction
• Assist with NBC Today Show
Supervisor: Colin Eastman 212-***-****)
Okay to contact this Supervisor: Yes
AMWAY
New York
New York, NY 10016 United States
12/2013 01/2014
Salary: 10.00 USD Per Hour
Hours per week: 20
Marketing Coordinator (Contractor)
Duties, Accomplishments and Related Skills:
Oversaw all execution and timetables for in house and promotional marketing initiatives
for consumer products division
• Collaborated with creative department to update brochures, sales templates, and
other client deliverables
• Conducted testing for new webpages and reported broken links to webmaster
• Managed online community for company Facebook Page
• Participated in set up of client materials and sample products for promotional events
• Utilized consumer data and created tables in excel to track frequent customers and
specific orders for customer retention purposes
• Processed customer orders, billing information, and assisted with occasional delivery
discrepancies
Supervisor: Reginald Raphael 347-***-****)
Okay to contact this Supervisor: Contact me first
Kiwi Energy
65 Broadway
New York, NY 10016 United States
09/2013 11/2013
Salary: 15.00 USD Per Hour
Hours per week: 25
Account Associate (Contract)
Duties, Accomplishments and Related Skills:
Assisted sales management in driving new client acquisition goals in competitive
territory
• Completed customer outreach, sales, and training curriculum
• Processed customer prospects in early stages of transaction and reviewed outreach
strategy with sales DM
• 65 prospective calls daily informing the customer about Kiwi Energy benefits in
comparison to competitors
• Executed administrative tasks including processing new customers post acquisition,
sales reporting, and filing
Mattel
620 5th Avenue
New York, NY 10017 United States
05/2013 11/2013
Salary: 13.10 USD Per Hour
Hours per week: 35
Loss Prevention Agent
Duties, Accomplishments and Related Skills:
• Guard Different posts
• Frequent Patrol
• Patrol significant areas
• Crowd control
• Assist with Store Operations
• Perform a series of checks upon and opening and closing of the store
• Presented a variety of proposals for gain of business
Supervisor: Jeff Horton 212-***-****)
Okay to contact this Supervisor: Contact me first
Steady Rider Inc
Greater New York Areas
New York, NY 10016 United States
05/2012 08/2013
Salary: 12.00 USD Per Hour
Hours per week: 25
Client Service Specialist
Duties, Accomplishments and Related Skills:
Managed overall client processing for corporate transportation and reserved bus tours
to ensure satisfactory experience
• Retained knowledge of corporate reservation policy and served as primary point of
contact elite service transactions
• Assisted Financial Department in process billing, invoices, and reporting billing
discrepancies
• Created templates in excel to maintain client logs for both individual and corporate
services
Supervisor: Debra Hendricks 347-***-****)
Okay to contact this Supervisor: Contact me first
Build A Bear Workshop
565 5th Avenue
New York, NY 10016 United States
06/2011 05/2013
Salary: 8.71 USD Per Hour
Hours per week: 20
Sales Associate
Duties, Accomplishments and Related Skills:
• Take reservations for parties, plan and host
• Assists with store operations
• Provides customer service
• Merchandise the store product through seasonal changes
• Handle daily transactions via cash or credit
Supervisor: Robinson Peyrayra 212-***-****)
Okay to contact this Supervisor: Yes
APM Model Management
6 West 37th Street
New York, NY 10018 United States
09/2011 11/2011
Hours per week: 25
Marketing Intern
Duties, Accomplishments and Related Skills:
Collaborated with Marketing DM to develop and execute marketing plans to promote
both the brand and its models
• Coordinated with in house creative update model profiles and in house branding
• Cultivated social community on Facebook to recruit new talent (models)
• Executed administrative tasks such as scheduling photo shoots, casting calls, and
corresponding with studios for clothing samples
Supervisor: Penny Basch 212-***-****)
Okay to contact this Supervisor: Yes
Pinkerton Security
11101 Corona Ave Flushing
Flushing, NY 11355 United States
07/2009 09/2009
Salary: 10.00 USD Per Hour
Hours per week: 35
Loss Prevention Agent
Duties, Accomplishments and Related Skills:
• Supervise employees
• Assist with till pulls and Register counts end of day and start of day
• Assists with store operations
• Handle daily transactions via cash or charge
Education:
WoodTobe' Coburn School New York, NY United States
Associate's Degree 12/2011
GPA: 3.7 of a maximum 4.0
Credits Earned: 65
Major: Integrated Fashion Merchandising & Marketing
Relevant Coursework, Licenses and Certifications:
Marketing. Merchandising. Buying. Managing.
As a student in the Wood Tobe Coburn FASHION MERCHANDISING PROGRAM, I
had learned the 4 core areas of Fashion Merchandising: marketing, merchandising,
managing, and buying. With these skills, you will have a well rounded fashion education
and a marketable portfolio to illustrate your talents.
Through the hands on curriculum, you will spend time creating displays, producing
fashion shows, and developing MARKETING PLANS.
Benjamin N. Cardozo Bayside, NY United States
High School or equivalent 06/2010
GPA: 3.7 of a maximum 4.0
Credits Earned: 44
Job Related Training:
Licensed NYS Security Officer, Fireguard (F 01)
CERTIFICATES: 8 Hour Annual, 8 Hour, 16 hour On The Job Training
References:
Name
Employer
Title
Phone
Debra Hendricks Steady Rider Inc
President
Penny Basch APM Model Management
CEO
Reginald Raphael AMWAY
Supervisor
347-***-**** Indicates professional reference
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