Customer Service Representative
Resume:
ANDRES A LEON
LAS VEGAS, NV 89122
**************@*****.***
Career Objectives
To have an opportunity where I can use my training and be the type of worker that any company would be proud to
employ.
Summary of Qualifications
Two years experience working in the Customer Service (Telemarketing) industry.
Competent at managing responsibilities in a high-volume atmosphere.
Skilled at interacting with customers of all socioeconomic backgrounds.
Work History
Telus, Las Vegas, Nevada
Customer Service Representative Sep 12, 2012 - Jan 21, 2014
Help customers with tech support while providing great customer service,
also follow up with managers and supervisors with complaints,
speak with tier 3 support in case of program failures.
Center For Employment Training, El Paso, Texas
Studen Aid Jul 02, 2011 - Nov 15, 2011
Assist teachers and others employees at campus as needed with computer work and campus cleaning
Lowe's Big 8, El Paso, Texas
Stocker/Cashier May 20, 2009 - Jan 20, 2011
Stock, organize, clean warehouse, count inventory, unload and load trucks with electric pallet jacks, checked that the
invoice was correct, used cash registers to help customers with their needs
Education
Las Vegas High School, Las Vegas, Nevada
High School Diploma/GED
Training
Journey Man (building maintenance)
Center For Employment Training
basic knowledge of repairing and maintaining carpentry, sheetrock, plumbing and electricity
Computer Skills
Typing Speed: 40 Words Per Minute
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Language Skills
Spanish - Excellent ( Read Write Speak )
English - Excellent ( Read Write Speak )
Additional Skills
cope with systems very easily, initiate and embrace change, thrive on challenge, lead myself into new practices, very
creative.
References
Danny Galvan
Friend
Lowe's Big 8
Tony Araujo
Friend
Army Reserve
Jesus Loiza
Friend
Warehouse Stocker
Contact this candidate