Surendra Singh Jadon [pic]
**-*, ****** *- *, LIG Flats, Sector 71, Noida - 201301
Mobile: +91-989*******; Email: ***************@*****.***,
*************@*******.***
Date of Birth: 4th Aug 1972
Passport no. : F1403008 (Valid up to 30/11/20014)
Strategic IT Management ~ Infrastructure Services ~ Technology Solutions
Offering an impressive experience of over 19 years 3 month in delivering
optimal results and business value via technology solutions
Executive Summary
. Highly experienced IT Professional offering a gratifying career span of
over one decade and cross-functional experience in the areas of
Information Systems & MIS Management, ERP Implementation BAAN, Infor LN
6.1 Fp7, Microsoft Navision, Microsoft Dynamic AX ERP,SAP, IT
Infrastructure Management, Vendor Management, SLA Management, Software
Analysis, Budgeting IT Procurement & Facilities Management,
Networking/System Administration, Implementation of Security Policies and
overall Project Management. Emailing solutions like Microsoft Exchange,
Linux based Send mail or Q-mail, Postmaster.
Exhibits excellence in establishing new IT infrastructure and data centre
using latest technology, putting systems in place and developing all
required processes and procedures, vendor development, purchase &
procurement and finally implementing and assuring security policies,
processes, tools and architectures
. Comprehensive understanding of Information Security, Process Control &
Development, formulation of policies, procedures, guidelines and
implementation of the developed policies
. Strong team leader builder and facilitator, fostering an atmosphere that
motivates highly talented professionals to balance high-level skills with
maximum productivity
. A complete manager capable of performing a wide range of people
management functions from recruiting through on-boarding, goal setting,
performance appraisal, training, competency building, resource
utilization & capacity planning, knowledge transfer, etc.
. Strong competence in providing effective business solution and technical
architecture to leverage technology in creating revenue opportunities;
proven ability in communicating solution strategy and product offerings
with the Clients, Key Decision Makers and Stakeholders as well
collaborate with Senior Management for providing strategic inputs and IT
vision for implementing new technologies
. Microsoft Dynamics Full Life Cycle development.
. Two life cycle of BI Implementation .
Areas of Expertise
~ Strategic IT ~ Vendor Relations ~ Project Management &
Planning Service Delivery
~ Business Continuity ~ Disaster Recovery Planning ~ Data Center Management
Planning
~ Infrastructure ~ Quality & Service Excellence ~ Budgeting / Commercial
Integration Initiatives Operations
~ Resource ~ Consulting, Training & ~ Asset Management /AMC
Mobilization Development
~ Security Policies & ~ Technical Support Functions ~ Systems & Network
Standards Administration
~ Software Solutions ~ Reporting & Documentation ~ ERP Development &
Implementation
Professional Experience and Accomplishments
LAVA International Ltd.
Dec -
2012 - March 2014
Sr. Manager IT - Reporting to VP IT
Successfully administered Network/System Management of LANs and WAN for PCs
& LAPTOPS in 10 Offices, in Corporate Office Noida, New Delhi & branches in
major city in India and China.
. Headed the IT (Systems) Department and turned around it as an
independent profit Center for the entire group.
. Provide leadership, vision, and management of Corporate IT team
. Work with various teams to assess and respond to Corporate IT needs
. Oversee the revision of the IT Strategic Plan on an annual basis
ensuring its coherence with the overall Organizational Strategic
plan, Budget preparation and management
. Recommendations for technical acquisitions
. Supervise the ongoing operations of IT Helpdesk providing quality
and timely support to LAVA International employees concerning
hardware, networking and software needs
. Development of guidelines, standards and procedures
. Working experience of planning, installation, configuration,
maintenance, and support and troubleshooting for large IT initiatives
including ERP. IT (Systems) Department and turned around it as an
independent profit Center for the entire
. Management of Areas in the IT Department.
. Good organizational and project management skills, Strong analytical
and logical problem solving skills
. IT Infrastructure / Network management and support, good
understanding of IT Security.
. Vendor Management for IT Related Procurement.
. Offices inter - Intranet application development and Support.
. Design, communicate, and lead the efforts to enforce the use of
Infrastructure policies and procedures, methodologies, and standards.
. Good understanding of Networking, WAN technologies including Internet
routing, TCP / IP, MPLS and Voice Service e.g. VOIP / IP Telephony
etc.
. Business Continuity Planning - Develop, review, and certify all back-
up and disaster recovery procedures and plans
. Plan and Ensure Compliance with Software Licensing Policies. Win the
case against Microsoft for Software License Compliance
. Maintain the integrity and continual operation of the organizational
network which uses various technologies
. Ensure the continual functioning of mission critical operations
. Data Leak Prevention - Maintain security and privacy of the
information systems
. Implementing Data Centre, Disaster recovery/Business Continuity,
clustering, and high availability & Cloud Computing architectures.
. Implemented new IBM Pure flex blade technology so that in one chassis
we can insert multiple blades and on multiple blades we can create
multiple VM's. So that on one rack each and every server comes in
that rack and in compact mode so that we did not need big server
room.
. The strategy, design, implementation and Operation of all enterprise
services deployed in the company, which includes Network, Storage,
Mid-range servers, Mainframes and Wintel desktops
. Enterprise IT Security areas such as firewall, Intrusion detection
systems, antivirus, web/internet security standards, vulnerability
assessment, SSL, access control, spam etc
. Formulate and enforce Infrastructure Maintenance and Service level
Management frameworks
. Implementing and leading the support for Mailing and collaboration
solutions like MS-Exchange, Instant Messaging, Video Conferencing,
Portals like SharePoint
. Network security through AD 2008 and integrate with Fort iGATE UTM
(next generation Internet Security Device) covering topics Firewall,
VPN, Anti-Virus, Anti-Spam, IDP, Content Filtering, Bandwidth
Management, Multiple Link Management
. Designing and implementing Telecom Policy of the company
. Back up taking through IBM Tivoli software is used for automatic
backup.
. Successfully provided mailing solution and WAN Connectivity between head
office Noida and China and other branch offices in India.
Autometers Alliance Ltd.
Jan
2008 - Nov 2012
IT Head - Reporting to CEO
Successfully administered Network/System Management of LANs and WAN
for PCs & LAPTOPS in 10 Offices, in Corporate Office Noida, New Delhi &
branches in major city in India
. Headed the IT (Systems) Department and turned around it as an
independent profit Center for the entire group.
. Provide leadership, vision, and management of Corporate IT team
. Work with various teams to assess and respond to Corporate IT needs
. Oversee the revision of the IT Strategic Plan on an annual basis
ensuring its coherence with the overall Organizational Strategic
plan, Budget preparation and management
. Recommendations for technical acquisitions
. Supervise the ongoing operations of IT Helpdesk providing quality
and timely support to AAL employees concerning hardware, networking
and software needs
. Development of guidelines, standards and procedures
. Working experience of planning, installation, configuration,
maintenance, and support and troubleshooting for large IT initiatives
including ERP. IT (Systems) Department and turned around it as an
independent profit Center for the entire
. Management of Areas in the IT Department.
. Good organizational and project management skills, Strong analytical
and logical problem solving skills
. IT Infrastructure / Network management and support, good
understanding of IT Security.
. Enterprise application development and Support, ERP Baan Application
Support and ERP LN 6.1 FP7.
. Vendor Management for IT Related Procurement.
. Offices inter - Intranet application development and Support.
. Design, communicate and lead the efforts to enforce the use of
Infrastructure policies and procedures, methodologies, and standards.
. Good understanding of Networking, WAN technologies including Internet
routing, TCP / IP, MPLS and Voice Service e.g. VOIP / IP Telephony
etc.
. Business Continuity Planning - Develop, review, and certify all back-
up and disaster recovery procedures and plans
. Plan and Ensure Compliance with Software Licensing Policies. Win the
case against Microsoft for Software License Compliance
. Maintain the integrity and continual operation of the organizational
network which uses various technologies
. Ensure the continual functioning of mission critical operations
. Data Leak Prevention - Maintain security and privacy of the
information systems
. Implementing Data Centre, Disaster recovery/Business Continuity,
clustering, and high availability & Clouding Computing architectures.
. The strategy, design, implementation and Operation of all enterprise
services deployed in the company, which includes Network, Storage,
Mid-range servers, Mainframes and Wintel desktops
. Enterprise IT Security areas such as firewall, Intrusion detection
systems, antivirus, web/internet security standards, vulnerability
assessment, SSL, access control, spam etc
. Formulate and enforce Infrastructure Maintenance and Service level
Management frameworks
. Lead the BAAN, LN 6.1 FP7, ORACLE Administration environment.
. Implementing and leading the support for Mailing and collaboration
solutions like MS-Exchange, Instant Messaging, Video Conferencing,
Portals like SharePoint
. Network security through AD 2008 and integrate with Cyberoam UTM
(next generation Internet Security Device) covering topics Firewall,
VPN, Anti-Virus, Anti-Spam, IDP, Content Filtering, Bandwidth
Management, Multiple Link Management
. Two factor Authentication with Cyberoam and RSA.
. Designing and implementing Telecom Policy of the company
. Back taking through netapp device and CA ARC software is used for
automatic backup.
. Successfully provided mailing solution and WAN Connectivity between
head office Noida and other plant at Baddi And
Puna and other marketing offices across India
C&S Gewiss India Pvt. Ltd.
Jan 2004 - Dec 2007
Manager (IT); Reporting to CEO
. Actively involved in managing the architecture, design, implementation,
and daily operations of the Microsoft Windows 2003 server infrastructure
. Successfully administered Network/System Management of LANs and WAN for
over 1000 PCs in 10 offices, in Corporate Office Okhla Phase III, New
Delhi & branches in major city in India and Italy
. Headed the IT (Systems) Department and turned around it as an independent
profit centre for the entire group across the various Group companies
. Pivotal in handling & supporting Enterprise Directory - a Windows 2003
Active Directory environment handling all functions associated with a
network operating system
. Handled User/Security management, maintained directory structure,
monitored replication and installation of domain controllers & also
engaged in resolving of directory related issues
. Established VPN for remote connectivity from different site offices and
stores and dial up connection for the project information server using
RAS
. Successfully managed configuration and maintenance of Cisco routers and
firewalls, Internet access control, firewall and installation of spam and
virus filtering using McAfee Total Virus Defense 4.5 (Corporate edition)
on server / workstations
. Negotiated SLA for large and medium-size business transformation projects
. Successfully designed, implemented and maintained overall Information
architecture in TCP/IP Windows environment with LAN's / WAN in place with
advantage of Microsoft Networks including Windows 2003 Servers and
98/XP/2000
. Involved in Customer Contact Management through ACT! 2000
. Supervised the overall functioning of the Switched Network encompassing;
V IBM Net infinity 5100 server with Windows 2K OS with 95 Windows 9x /
2K workstations
V Exchange 2K server for intranet email with MS Outlook 2K clients and
hosting in-house knowledge base (Public Folders) as the main cost
effective communication backbone - Mail Management Services
V MS Proxy server 2.0 for providing Net connectivity over LAN
V VSAT (in HH) and DSL / ISDN (in Delhi) integration with LAN (Proxy)
for Net access
V SQL 5.0 for providing backend processing to IMS Systems
V Developed the ERP on Windows 2003 Server on Visual Basic and Visual
FoxPro in and around Tally for ensuring seamless running of the
Financial Application on Tally
V Wide array of HP printers / scanners / CD writers
. Successfully provided mailing solution and WAN Connectivity between head
office New Delhi and other marketing offices across India and Gewiss
(Italy)
VFC Industries Ltd.
Jan 1995 -Nov 2003
Manager Systems; Reporting to General Manager - Commercial
. Actively involved in installation, supervising & maintaining of Computers
& Network Products, LAN / WAN Administration, Remote Access Server (RAS)
administration for Novell 3.11 & 4.11, 5.0, 6.0 and Windows NT Server 4
. Successfully administering Network/System Management of LANs and WAN for
over 1000 PCs, in Vadodara & Head Office in Mumbai & all branches in
major cities in India
. Functioned as a IT Coordinator & FTP Administrator for all the Regions
and handled installation, administration and management of LAN, e-mail,
FTP with proper functioning of all hardware of around 500 computer
systems, including server, and other peripherals
. Installed and supported media software for various advertising agencies
involving vendor management and contracting functions
. Instrumental in Installation and Troubleshooting of various clients OS's
such as Windows 98, Windows95 and various Software & Application Packages
like Office 2000, Photoshop etc.
. Configured, administered & maintained Cisco 2500 and 4000 Series Routers
and Catalyst 1500 series Switches as well as created VLAN's for the
Network
. Augmented Mail Server for Mail and Instant Messaging Mail servers with
POP3 & SMTP Protocols
. Converted Full ERP Cycle from FoxPro Base Application to Oracle, D2k
. Established VPN Solution for the Branches in VFC
. Developed In-house ERP as per management requirement in Oracle D2k on
Windows NT Platform & FoxPro on Novell Environment
. Executed the configuration and setting up of Internet Email at all
Offices in Vadodara, Mumbai, Delhi and other offices
. Functioned as single point of contact for the customers for delivering
effective support and service in Systems implementation
Projects Executed
. Financial Accounting System
. Job costing Through Computerization
. Inventory Control System
. Production Planning & Control (PPC)
. Sales & Invoicing System
. Payroll System (With the Provision of TDS for Employees & Suppliers)
Academic and Professional Credentials
Post Graduate Diploma in Computer Application
1994
Datapro Information Technology
B.E. (Computer Engineering)
1999
Institution of Engineers (India)
B.Sc.
1992
JIWAJI University, Gwalior
Professional Trainings
Personal Computer Software, Business System, Programming and problem
solving through 'C' Language, Oracle, FoxPro, COBOL, Relational Data Base
Management Systems, Introducing to object oriented Programming and C++,
Structured System Analysis and Design (SSAD)
Seminars / Workshops
. Cyberom UTM (next generation Internet Security Device) covering topics
Firewall, VPN, Anti-Virus, Anti-Spam, IDP, Content Filtering, Bandwidth
Management, Multiple Link Management
. Microsoft Security Workshops - " Information Security " covering Windows
Vista, Systems Management Server (SMS), ISA 2006 and Windows Server 2003,
Windows server 2008
. Four day workshop on Project Management Professional workshop is
organized by Astrowix covering topics - Introduction to PMI & PMP,
Project Framework Management, Project Integration Management, Project
Scope Management, Project Time Management, Project Cost Management,
Project Quality Management, Project Human Resource Management, Project
Communication Management, Project Risk Management, Project Procurement
Management, Professional Responsibility & Ethics
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References & Supporting Documents Available upon Request