Customer Service Manager
Resume:
Becky DeHut
**** ******* ***, *** *****, Ca *****
**********@*****.***
CUSTOMER SERVICE PROFESSIONAL
Profile More than 7 years’ successful experience in customer service
Possess solid computer skills.
Excellent working knowledge of Microsoft Excel,
Microsoft Word, Retail software
Ability to train, motivate, and supervise customer service employees.
A team player
Familiar with shipping using FedEx software,
Skills Excellent customer service
Experience using Office Equipment
A M/PM, San Diego, CA
Employment 2014-2014
Assistant Manager
Oversaw employees in the absence of Store manager
Complete End of day sales reports
Support CSR’s, Cash Handling, Inventory
Quickly and effectively solve customer challenges .
Maintain quality control/satisfaction records, constantly seeking
new ways to improve customer service.
U SA Gas, San Diego, Ca 20 2012-2014
CSR
Cash Handling
Assist customers with purchases
Stocking
Receiving orders, Cleaning
2008-2012
Venture Petroleum, San Diego, Ca
CSR
Customer Service
Assist with inventory/orders
Cash Handling
Assist customers with purchase
Stock shelves
T hrifty’s, San Diego, CA 2006-2008
Assist. Manager/CSR
Customer Service
Employee coaching
Cash Handling
Daily reconciliation of store sales using MAS400 software
References Furnished Upon Request
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