Quality Assurance Administrative Assistant
Resume:
imberley Boyer
*** *** ****** **********, ** ****0
**-***-**** **********.*****@*****.***
1. EXPERIENCE
Administrative Assistant/ Marketing Director ProStar Communications, LLC Mar 2013 – Present
Continuing Education Company
Design and develop marketing plans and tools
Manage budget and finances
Track spending/income
Produce invoices, maintain billing and payroll
Develop office document templates
Manage office emails and correspondence
Manage deliveries and shipments of supplies
Assist in interview and hiring process
Recruit and train new employees
Utilize a variety of computer programs for office efficiency
(Including but not limited to MS Word, Excel, PowerPoint, Publisher; Quick Books)
Coordinate and plan meetings with website director, printer, mailing services
Plan agendas, run meetings, produce minutes and reports
Schedule all travel arrangements, develop itinerary for business trips, secure cost effective arrangements
Counselor/ Case Coordinator Family Insight, INC Dec 2011 – Mar 2013
Document daily progress and develop detailed reports
Advocate for clients utilizing mastered understanding of Human Rights Laws
Prepare and create treatment plans directly related to client need and level of performance
Develop trusting long-standing therapeutic relationships with clients
Teach life skills including proper hygiene, time management, money management, social skills, coping skills, anger
management, proper self-esteem, community involvement
Collaborate with other related professionals including case managers, psychiatrists, medical professionals, employers and fam
Assess, monitor, and document client progress
Attend trainings and implement new strategies
Develop short term and long term goals
Utilize variety of software for reports, teaching tools, progress charting
Accurately track mileage, expenditures, billing
Supervisor EHS Support Services-NRV Feb 2008 – Nov 2011
Maintain files
Provide clinical advice and feedback
Ensure Human Rights of all clients
Design and Follow through on Corrective Action Plans
Manage 10-12 Clinicians with caseload of 45-55 clients collectively
Attend trainings and ensure quality assurance with new procedures
Utilize and teach computer programs to manage staff and ensure appropriate documentation
Design and implement programs and documentation
Lead training sessions for large groups
Communicate regularly with other agencies such as Human Rights, Adult Protective Services, Child Protective Serv
Service Board
Advertise, recruit, and interview for open positions
Stay abreast of changes in regulations and programs and communicate these to staff
Devise marketing plan and assist in implementation for MHSS and Payee Program
Design and utilize spreadsheets, tables, and charts using variety of computer programs
Prepare and review payroll
Perform Quality Assurance checks
Advise clients in Payee Program
imberley Boyer
307 San Marcos Blacksburg, VA 24060
40-589-9180 **********.*****@*****.***
Therapist
Teach life skills including proper hygiene, time
anger management, proper self-esteem, commun
Collaborate with other related professionals in
Assess, monitor, and document client progres
Attend trainings and implement new strategies
Review and Process all Documentation
Assessment Test Administrator and Tutor
Administer assessment and achievement test
Manage students and plan testing environmen
Read and evaluate test results
Communicate scores and student needs to pa
Office Manager
Prepare financial and legal documentation
Bookkeeping, word processing, data entry
Utilize variety of computer programs
Meet with clients and develop rapport
Review and edit documents
Manage scheduling and billing
Purchase supplies and maintain budget
Substitute Teacher G
Work intuitively with a wide variety of age grou
Carry out lesson plans and teach various subj
Implement discipline and incentive programs
Lead enrichment activities and participate in o
VOLUNTEER
1.
Meet the Masters Art Education Program – As a
planned and supervised art projects
Roanoke Rescue Mission Meal Program
Sunday School Teacher and Pioneer Clubs D
budget and purchase materials and supplies;
Tutoring in all educational areas
PTA
Montgomery County and Radford City Commu
Special Olympics
Montgomery County Adults with Disabilities As
2. CERTIFICATIONS
Child and infant CPR
Non-violent Crisis Intervention
Assessment Test Administrator for Stanford Achi
2. EDUCATION
1. Southern Illinois University
Carbondale, IL 1987-1990
Completed Undergraduate Coursework
imberley Boyer
307 San Marcos Blacksburg, VA 24060
40-589-9180 **********.*****@*****.***
Concordia University
Portland, OR 2013-2014
M.S. Ed.
Curriculum and Instruction GPA 3.91
1.
2.
imberley Boyer
307 San Marcos Blacksburg, VA 24060
40-589-9180 **********.*****@*****.***
1.
2.
3. References for Kimberley Boyer
Laura Zanotti, Ph.D.
Associate Professor
Department of Political Science, Virginia Tech
********@**.***
3. Michael Abajace
Therapist
Hall and Associates
********@*********.***
4.
5. Sarah Burnett
Instructor
Roanoke County Schools
**********@*****.***
6.
7. Lisa Schultz
Finance
Anderson and Associates
*******@********.***
Lisa Young
Development Associate/College of Engineering
Virginia Tech University
*******@**.***
540-320-3
imberley Boyer
307 San Marcos Blacksburg, VA 24060
40-589-9180 **********.*****@*****.***
To Whom It May Concern:
Re: Kimberly Boyer
I have previously supervised Ms. Boyer for approximately three years. Within that time period, I had the privilege to get to
know her on a professional and personal level. Ms. Boyer demonstrates a strong desire to reach out and help others, and is
driven by compassion, understanding, and ethics. She conducts herself in a professional, yet approachable manner. Ms. Boyer
is extremely gifted in terms of her ability to work effectively with children, adults, and individuals with disabilities. Being very
talented at motivating others in positive, proactive manners; Ms. Boyer is a highly desirable candidate in any fields that involve
working closely with others.
As an individual who does not back down in the face of adversity, three characteristics that quickly come to mind as I consider
Ms. Boyer’s qualities are diligence, patience, and persistence. I have witnessed her diligence pay dividends on numerous
occasions while serving as her supervisor. It is without hesitation that I recommend Ms. Boyer as a strong candidate for
employment with your agency.
Please feel free to contact me with any follow up questions you may have.
Sincerely,
Michael Abajace, MA, QMHP
Contact this candidate