Customer Service Assistant
Resume:
WAFA H. QASIM
*** *** *******, #***, *******, ON M9R 1H7
647-***-**** **********@*****.***
QUALIFICATIONS
• Excellent experience in teaching mathematics for postgraduate students for more
approved curriculum and teaching students through lectures, discussions, audio-
visual presentations and laboratory
• Promoted Teaching Excellence and Curriculum Excellence to meet standards of
learner engagement and effectiveness
• Excellent interpersonal, customer service and communication skills in evaluating
the progress of the students and discussing results with students and school
official with providing tutoring assistance
• Flexible and friendly negotiator with good problem solving and decision making
skills, use patience to integrate effectively into leadership and create a trusting
relationship with others
EDUCATION
• Masters in Mathematics, equivalent to Masters(U of T assessed), 1982
Mosul University, Mosul, Iraq
• Bachelor in Mathematics, equivalent to BSC(U of T assessed), 1979
Mosul University, Mosul, Iraq
• College Teacher Training Program, CTTP 2013
George Brown College, Toronto, Canada
WORK EXPERIENCE
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WAFA H. QASIM
416 The Westway, #907, Toronto, ON M9R 1H7
647-***-**** **********@*****.***
Mathematics Professor 2013-Current
Seneca College @ York, Toronto
• Taught math and statistics for over eighty international students, using
modern technologies, and creating impressive class management
• Accomplished excellent student’s engagement through different class activities,
and one-on-one assistance
• Created professional lesson plans, and effective teaching methodologies
Mathematics Professor Winter 2014
George Brown College @ Casa Loma, School of Technology IT & Mechanical
Engineering
• Taught math for over 60 students per semester, and supervised effectively
their online assignments
• Followed the progress of students through tests, quizzes and class activities
Mathematics Professor 2009-2010
University of Musrata, Musrata, Libya
• Taught functional analysis, mathematical analysis, and calculus for over 700
students per semester.
• Advised students on certain plans for success.
• Provided assistance for students struggling with the curriculum.
Mathematics Professor & Assistant Head of Math Department 2000-2009
University of Al – Mergeb, Al-Khums, Libya
• Supervised final examinations, completed academic records for students,
created the courses schedule and supported other departments with lecturers for
math subjects
• Taught topology, functional analysis, real analysis, advanced calculus, algebra,
operations research, and more for over 560 students per semester and
supervised graduating student’s research for final academic paper submission.
Created a text book in topology for 4th year students of the Department of
•
Mathematics, and published several papers in scientific journals.
Mathematics Professor 1987-2000
Institute of Technology, Kirkuk, Iraq
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WAFA H. QASIM
416 The Westway, #907, Toronto, ON M9R 1H7
647-***-**** **********@*****.***
• Taught Calculus I & II for over 650 students per semester, supervised the
Study & Examinations Council and the Scientific Council in the Department
• Conducted research, prepared, collected and analysed data.
Mathematics Professor 1983-1987
University of Mosul, Mosul, Iraq
• Taught functional analysis, topology, real analysis, algebra, calculus, numerical
analysis, differential equations, and more for over 500 students per semester.
PUBLISHED RESEARCHES
Kolesar Algorithm in the Backpack-Loading Problem
The Libyan Journal of Science, Special Issue, published by Faculty of Science,
University of Al-Fateh, Vol.16 (A), 2008, pp 87-93.
Optimum Return for an Optimum Investment
The Libyan Journal of Science, Special Issue, published by Faculty of Science,
University of Al- Fateh, Vol.16 ( A ), 2008, pp 95-99.
Simulation of a Queuing System
Journal of Tanmiat Al-Rafidain, Issued by the Faculty of Administration and Economic,
University of Mosul, Iraq, Issue 31, Vol.12, 1990, pp 201-205.
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