Sales Quality Assurance

Lynn Reynolds

**** ****** ******

Grove City, OH 43123

C: 614-***-****

Email: ****.**********@*****.***

Summary of Qualifications:

Experienced in directing, planning, budgeting, vendor selection, and

quality assurance efforts.

Comfortable compiling financial reports pertaining to cash receipts,

expenditures, profit and loss as well as drafting and reviewing financial

reports before being approved by C-Level Executives.

Worked with management at the project level to ensure expense plans are

achieved.

Have supported management through risk identification, control testing and

process improvement procedures.

Have used MS Project (educationally) to update milestones, manage

timelines as well as assign and manage resources.

Technical Skills Summary:

. Project procurement

. Risk Analysis

. Financial reporting

. Fiscal budgeting

. Customer relations

. Cash flow analysis

. Bookkeeping

. Project planning and development

. Advanced knowledge of Excel

. Advanced knowledge of Word

. Advanced knowledge of PowerPoint

. Skilled in Project

. Procedure development

. Employee relations

. Expense reports

Experience Profile

Nationwide Children's Hospital, Columbus, OH 01/2012

- 01/2014

Administrative Assistant

. Distributed daily work assignments to three gift processors.

. Drafted and reviewed financial statement compilations before being

approved by the President of the foundation.

. Compiled financial reports pertaining to cash receipts, expenditures, and

profit and loss.

. Drafted and reviewed financial statement compilations before being

approved by the President of the foundation.

. Performed complex general accounting functions, including preparation of

journal entries, account analysis, and credit card reconciliations.

. Assisted in preparing accurate financial statements at end of the

quarter.

. Worked with management at the project level to ensure expense plans are

achieved.

. Reconstructed accounting records from donors' checks, credit card, and

cash receipts.

. Collected and reported monthly expense variances and explanations.

. Prepared financial pages for presentation to senior level management and

board of directors.

. Supported management through risk identification, control testing, and

process improvement procedures.

Airtron Heating & Cooling, Columbus, OH 10/2010

- 01/2012

Lead Coordinator/Buyer

. Directed all phases of consumer installation projects, from sales to

inspection.

. Directed planning, budgeting, vendor selection, and quality assurance

efforts.

Airtron Heating & Cooling, continued)

. Led a team of 15 certified HVAC technicians and installers, offering

constructive feedback on their work performance.

. Defined clear targets and objectives and communicated them to other team

members.

. Monitored timelines and flagged potential issues to be addressed.

. Reviewed sales, customer concerns and new opportunities to drive business

strategy at weekly planning sessions.

. Implemented a set of comprehensive tracking processes to monitor consumer

installation performance.

. Assessed vendor products, developed, and maintained positive vendor

relations.

. Collaborated with the new house construction department to meet our sales

goals.

Nationwide Children's Hospital 04/2002

- 12/2009

Project Coordinator 07/2007 - 12/2009

. Drafted and reviewed financial statement compilations before being

approved by the President of the Foundation.

. Compiled financial reports pertaining to cash receipts, expenditures

and profit and loss.

. Distribute daily work assignments to three gift processors.

. Performed complex general accounting functions, including preparation

of journal entries, account analysis and credit card reconciliations.

. Assisted in preparing accurate financial statements at end of the

quarter.

. Worked with management at the project level to ensure expense plans

were achieved.

. Reconstructed accounting records from donors checks, credit card and

cash receipts.

. Collected and reported monthly expense variances and explanations.

. Prepared financial pages for presentation to senior level management

and board of directors.

. Supported management through risk identification, control testing and

process improvement procedures.

Gift Processor 04/2002 - 07/2007

. Processed monetary gifts for the Foundation using the Raiser's Edge

database system.

. Performed data entry including the creation and maintenance of individual

and corporate information and gift records with an error rate of only

1.21%.

. Produced donor acknowledgement letters which built rapport and extended

philanthropy.

HLC Ltd., Columbus, OH 06/1997 - 07/2001

Vice President

. Small business owner/franchisee of a Subway restaurant.

. Managed a staff of 10 employees including hiring, training, and employee

relations.

. Created weekly inventory and sales reports.

. Controlled food and labor cost ratios.

David G. Scurria, DDS, Dublin, OH 01/1989 -

10/1999

Chair Side Dental Assistant

. Worked closely with patients before, during, and after dental procedures.

. Answered phones politely and scheduled or confirmed office appointments

and surgeries.

. Set up examination room and dental trays in preparation for examinations

and procedures.

. Successfully assisted the dentist by performing four-handed dentistry and

other chair-side duties.

. Recorded treatment information accurately in patient records.

. Cleaned instruments and work areas diligently in accordance with

sterilization and disinfectant protocol.

. Successfully completed OSHA, ADA, and HIPAA compliance trainings.

. Maintained proper universal precautions and infection.

Education

. Bachelor of Business Administration, DeVry University, Columbus, OH

Project Coordinator

Contact this candidate