Sales Customer Service

MARCIA WIDGER

**** ***** **** ****, # **** • Houston, Texas 77099

281-***-**** • *******@***.***

SALES PROFESSIONAL

Dynamic and performance-driven sales leader with an 17+ years of experience exceeding established

sales expectations, outperforming the competition, and expanding bottom-line profits within highly

competitive markets. Recently graduated from NAPSR’s Pharmacology/Pharmaceutical Sales Training

Program; prepared to leverage proven record of success in business development, sales, and

relationship building to secure challenging pharmaceutical sales position with high-growth potential.

• Respected as a take charge leader who embraces challenges; specialize in identifying and

capitalizing on growth opportunities through market analysis, product education, and world-class

sales methodologies.

• Master new areas, products, and trends rapidly, climbing steep learning curves in minimal time.

• Manage high-volume of needs and demands under pressure, expertly prioritizing tasks and time.

• A dynamic personality and proven relationship builder; cultivate loyal client and referral bases,

providing superior consultations, solutions, and follow-ups.

PROFESSIONAL EXPERIENCE

Rodan & Fields Independent Consultant 2013-Current

Global Skin Care Company

Executive Consultant, Entrepreneur, Professional Training & Coaching

Partnering with the Doctors who created Proactiv in new company addressing adult skin care issues.

Building a team and customer base in clinically proven skin care products.

HEB, Sugar Land, Texas • 2010-2014

Retail grocer with locations throughout Texas and Mexico; 77,000 employees.

Showtime Specialist

Plan and coordinate innovative product demonstrations, merchandising, and in-store events to engage

customers and promote sales. Prepare and display vendor products; organize and set up event

logistics and equipment. Analyze local customer trends and preferences, customizing and deploying

strategies to maximize sales performance and revenue growth.

• Fueled 30% YoY increase in department sales.

• Promoted to Specialist status and received management training/recommendation within 1 year.

• Captured numerous awards and accolades for top sales and customer service both locally and

enterprise wide.

• Noted for designing creative merchandising displays that generate substantial interest and sales

among customers.

• Tapped to manage department operations during Supervisor’s absence.

MARCIA WIDGER

• Page 2 •

*******@***.***

CONN’S APPLIANCE & ELECTRONICS, Sugar Land, Texas • 2007-2009

Sales Counselor

Employed direct marketing and consultative sales techniques to drive sales of furniture, appliances, and

electronics. Researched and delivered customer solutions for defective products, warranty issues, etc.

Wrote sales contracts, loan applications, and extended warranty documentation. Maintained high levels

of business acquisition through skillful customer needs analysis and product representation.

• Achieved top ranking among competitors, consistently exceeding established sales quotas and

corporate expectations.

• Generated revenue and captured superior levels of client satisfaction through skillful one-to-one

marketing, product education, and follow-up support.

PURR-FURRED PET SITTING SERVICES, Houston, Texas • 1994-2006

Sales & Operations Manager / Founder

Built successful ‘pet-sitting’ company from the ground up, with full P&L accountability for creating

business plan and growth strategy, defining offerings and delivery models, establishing partnerships,

and building operating infrastructure. Oversaw sales, marketing, payroll administration, and client

services. Recruited, hired, and trained employees. Forged and cultivated long-term, profitable client

relationships.

• Single-handedly grew business from zero to a thriving 6-figure operation with 15 contractors and

900+ clients within 4 years.

• Established sales and business development vision, capitalizing on growth opportunities through

strategic market analysis, industry expertise, and sound business instincts.

• Established standard operating procedures for sales, marketing, operations, animal care, and

customer service.

• Took initiative to gain industry knowledge and market insight by shadowing a veterinarian for more

than a year, taking courses, and obtaining certifications on a wide range of animal care.

NOTE: Additional experience includes Administrative Assistant for Antonini & Associates (2006-

2007).

Conti

nued…

EDUCATION & CREDENTIALS

Graduate, Pharmacology/Pharmaceutical Sales Training Program (CNPR # 590*******)

National Association of Pharmaceutical Sales Representatives

Bachelor of Science, Health Care Administration

Associate of Arts, Health Care Administration

University of Phoenix, Phoenix, Arizona

The Indispensable Administrative Assistant – Seminar certificate of completion

CPR Certification • Basic First Aid Course • Blood Borne Pathogens

AFFILIATIONS

National Association of Pharmaceutical Sales Representatives

University of Phoenix Alumni

Volunteer Activities

East Fort Bend Human Needs Ministry

Dress A Girl Project

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