Wendy Eleanor Raidt
London ON, N5Y 3A5
**********@*******.***
WORK EXPERIENCE
Delivery Safety Officer
July 2007-Sept 2013
Canada Post Corporation/Adecco, London ON
Conducted and recorded traffic safety assessments and determined
modifications required for rural mail delivery
Acted as a liaison between Canada Post employees, management, the public
and local governments
Communicated to customers the results of the assessment & modifications
required
Responded to and solved customer issues and concerns with exceptional
customer service, in person and by phone
Organized, collected and reported information and statistics to supervisors
and Head Office via computer interface to aid in updating Address
Management Systems
Responsible for follow up and investigations verifying modifications were
implemented by the local Post Office, Rural & Suburban Mail Carrier and the
customers involved
Required to travel extensively in Ontario, Quebec and Nova Scotia
Sales Associate/ Sewing Instructor
July 2001-April 2013
Fabricland, London, ON
Developed lessons and taught students to use a serger & construct and
design knitwear garments
Exemplary customer service assisting customers with style and product
selections
Responsible for cash, credit, and debit transactions
Head Cashier/ Sales Associate
April 2005-Aug 2007
Home Depot, London ON
Responsible for organizing and supervising cashiers, return and lot
associates
Approved and monitored discounts and transactions at point of sale
Efficiently and accurately processed customer cash, credit, debit and
transactions
Delivered consistently excellent customer service
Manager/Sales Associate
July 1992 -June 2001
CD Plus Warehouse/Music City, London, ON
Management of retail location including staffing, training, team
motivation, performance reviews, scheduling, cash deposits and inventory
maintenance
Responsible for preparing end-of-day and monthly reports and forwarding to
Head Office
Excellent customer service including product search, debit, cash and credit
transactions
VOLUNTEER EXPERIENCE
Cat Socialization Volunteer and Seamstress
Sept 2013-Present
London Humane Society, London, ON
EDUCATION
Travel and Tourism, Honours Diploma
Westervelt College, London, ON
Fashion Design, Diploma
Fanshawe College, London, ON
Ontario Secondary School Diploma
Central Huron Secondary School, Clinton, ON
SUMMARY
Exemplary interpersonal skills and customer service
Common sense and detail oriented approach to all matters and problems
Adaptability and a willingness to learn
Ability to work as a team player or independently
INTERESTS
Cycling, Pilates, Physical Fitness
Designing, Sewing, Fashion
Travel, Languages, Computers