Office Customer

Emma Castellon

**-** ******* ******, ***. ***

Elmhurst, NY 11373

Home: 718-***-**** ( Cell: 347-***-****

****.***@*******.*** ( **********@************.***

EDUCATION

Plaza College, Jackson Heights, NY

Bachelor Degree: Business Administration - Management 2014

Associate Degree: Office Technologies 2012

. Designed, developed, and delivered numerous PowerPoint presentations

. Worked in teams to solve problems

. Improved supervisory management skills to manage and motivate

employees

. Handle office E-mail and other communications using Outlook

. Demonstrated ethical leadership skills to maintain integrity in the

business environment

. Developed expertise in the Microsoft Office suite including: Word,

Excel, Access,

Outlook, PowerPoint

. Prepared documents using PhotoShop

. Refined office administration skills including: scheduling meetings

and conferences,

creating itineraries, and making travel arrangements

. Keyboard business correspondence and documents using Microsoft Word

EXPERIENCE

Allen Health Care Services, Forest Hills, NY 11/2012 - Present

Compliance Clerk

. Perform a variety of administrative tasks: filing, mailing, faxing,

emailing,

Photocopying and scheduling

. Answer telephones, handle requests, inquiries, and resolve customer

problems

. Maintain customer files and employee database

. Create, convert, format, and scan documents

. Processing and distributing compliance documentation

. Ensuring required information is current and reported as requested

Rojas Agency Insurance, Elmhurst, NY 09/2012 - 11/2012

Receptionist

. Handled five-line phone system, took messages, and directed calls to

appropriate parties

. Greeted visitors and handled inquiries and requests

. Organized customer files, distributed mail, and provided information

for insurers

SPECIAL SKILLS

Highly PC literate: Microsoft Windows, Word, Excel, PowerPoint, Outlook,

Access, Paint,

Adobe PhotoShop, QuickBooks; Internet for research; light typing 30 wpm,

excellent communication skills; bilingual: English/Spanish

(read/write/speak).

Contact this candidate