Customer Service Sales

CURRICULUM VITAE

ANKUR KUMAR

Mob

Permanent Address

No:987-***-****

H No:-171, Maktoolpuri,Roorkee Distt. H a r idwar(247667) E -mail:-

a nku *******@*****.***

Objective

To learn and grow with an organization that provides a congenial work environment. To experience the diversity

of challenges and opportunities in corporate world and also to use my technical and intellectual abilities towards

more result oriented personality.

Technical Qualifications

Bachelor of Technology in Mechanical Engineering from GITM, in 2012. Affiliated to Kurukshetra University.

Computer Skills

Operating Systems: Windows 98, XP Professional, Vista, 2000, windows7, Languages: - C, C++,

Other packages : MS Word, MS Excel, Power Point, Internet, AutoCAD.

Experience

Total experience of 2 years about in Sales Engineer.

Present Job Description

Presently working with CDCE Hydraulics & pneumatics Pvt Ltd. Leading Hydraulics & pneumatics hose in

NIT Faridabad as a sales Engineer from 2nd April 2013 to till date.

Previous Job Description

I worked with Ballice System & Controls Pvt Ltd. (ISO certified ) Manufacturer of Testing chambers like

Environment test chamber, Humidity test chamber, Freezer, Industrial oven etc. for automobile, R&D Centers,

Medical industry as a Sales & service engineer From 10th July 2012 to 30th March 2013. (10 months

experience).

The OEM customer are PANALFA Autoelektrik Limited, Polyplastic Industries Pvt Ltd, ITC India Pvt

Ltd., Padmini VNA Pvt Ltd. Etc.

Job Profile

Identifies current and future customer service requirements.

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Establishes new accounts and services accounts by identifying potential customers; planning and

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organizing sales call schedule.

Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service

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applications in customer environment; engineering or proposing changes in equipment, processes, or use of

materials or services.

Gains customer acceptance by explaining or demonstrating cost reductions and operations

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improvements.

Submits orders by conferring with technical support staff; costing engineering changes.

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Develops customer's staff by providing technical information and training.

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Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and

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engineering and application trends.

Maintains professional and technical knowledge by attending educational workshops; reviewing

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professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

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Skills

Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product

Development, Presentation Skills, General Programming Skills, Technical Understanding, Requirements

Analysis.

Activities

• 2nd Prize in project demonstration in utkarsh

• Participation in paper presentation on “NANO CAR” in collage fest.

• Participation in “ROBOTIC WORKSHOP” .

• Discipline Co-ordinator in “ YOUTH FESTIVAL”.

• Food incharge in hostel mass.

Projects:

• Minor Project on STEAM TURBINE.

Brief : A turbine is a way to convert thermal energy (steam pressure) into electricity via a rotating shaft.

• Major Project on COOLING TOWER.

Working on

Knowledge of Fabrication, Refrigeration system, All type Working on Lath, Shaper, Drill, Milling,

Grinder, Fitting working.

Working Knowledge of Induction Furnace, Induction Welding, Molding Hydraulics Machines,

Plastic Stoter machine, Power press, Power Crimping, Nozzle pipe sheet making Machine, CNC Pipe

Banding Machine.

In electrical Eurotheram Controller, Watlow touch screen controller, MCB, Electrical Panels, etc.

Knowledge of online and offline Govt. tenders.

CNC Turning machine.

Academic Qualification

12th : From B.S.M I nter college Roorkeee a ffiliated to H.N.B.

10th: F rom Govt. inter colleg Roorkee a ffiliated to H.N.B.

Training

Four WEEKS PRACTICAL TRAINING at BHEL Haridwar.

Six WEEKS PRACTICAL TRAINING at BHEL Haridwar.

Personal Details

Name: Ankur Kumar

Father’s Name: Shri Suresh kumar

Date of Birth: 14 Sep 1990

Sex: Male

Nationality: Indian

Martial Status: Single

Declaration

I do hereby confirm that the information given here is true and correct to the best of my knowledge.

Date: (ANKUR KUMAR)

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