Customer Service High School
Resume:
> @gmail.com>
> Subject: Shayla's Resume
>
> Shayla E Hamilton
>
> Phoenix, AZ
>
> 623-***-**** cell
>
> ***********@*****.***
>
> OBJECTIVE
>
> Pursuing a career in customer service using my skills and related experiences.
>
> QUALIFICATIONS
>
> Exceptional written, self-motivated and verbal communication skills
> Experience using Internet, Windows applications (Word, Excel) and Mail services (Outlook)
and schedulers software
> Ability to multi-task, this includes ability to understand multiple products and multiple levels of
benefits within each product
> Collected payments and obtained receipts for goods
> Ability to remain focused and productive each day
>
> Experience
>
> March 2006 to July2014
>
> Reflections of You Hair Studio/Master Designer Mentor-Partner Glendale, AZ
>
> Set up Hair-Show Events for salon Marketing and Service programs.
> Communicated effectively with customers and co-partner.
> Acknowledged and greeted all Guests and offers friendly, prompt, and courteous service
> Utilized product prescriptions sheets to prescribe professional salon products to all salon
guests while designing customized techniques styles.
>
> Rare Essence Studio/ Hairstylist Glendale, AZ
>
> Performed salon treatment services as outlined in treatment protocols
> Demonstrated high level of guest service with each guest interaction
> Participated in all salon treatment and service training programs
> Communicated effectively with customers peers, and management
> Attended meetings (including): daily communication, service, weekly staff meeting, month-
end meetings
>
> McKinney Health Center / Dental Assistant Waycross, GA
>
> Prepared dental material: cements, amalgam, composite, impressions material, assistant
extractions, root canal, start and finishes, crown and bridges preparation
> Promptly followed all instruction from the dentist dealing with patient comfort
> Other responsibilities included: Scheduled appointment (computer skills), exposing
developing and processing dental x-ray and maintaining x-ray machinery
> Familiar with the use of four-handed assisting technique
>
> Abcee's Learning Center / Teacher Assistant Hinesville, GA
>
> Maintained a fun and interactive classroom that is clean and organized.
> Nurtured children while providing a fun, safe interactive learning environment
> Assisted the administration with record keeping of the children's daily activities
> Taught children to explore individual interest, develop talents and independence, and build
self- esteem;work closely with children from diverse cultural and economic background
>
> Akal Security / Security Support Fort Stewart, GA
>
> Provided security for the FT Stewart and Hunter Army Air Field Military installations
> Ensured that all personnel entering the installations were in possession of valid
documentation to gain access onto the installation
> Ensured that all regulations of FT Stewart and Hunter Army Air Field were abide by, by all
military and civilian personnel accessing the installation
> Maintained bi-annual qualification with assigned weapons
> Conducted vehicle searches for weapons, drugs, or any other illegal contraband trying to be
smuggled onto the installations
>
> Walmart/ Customer Service Associate Hinesville, GA
>
> Proficient with Point of Sale terminal registers
> Provided verbal and written communication for documented returns of product and goods
> Worked store hours as necessary, including nights, weekends and holidays.
> Organized quantity counts of products and goods
> Worked well with customers, peers and management in providing team support
> Adhered to Department and Store standards and policies
> Flexibility to perform different tasks based on day-to-day business needs
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> Education and Training
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> Ware County High School Waycross, GA
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> High School Diploma 1994/1998
>
> Savannah Tech College Savannah, GA
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> Dental Assistant 2006/2009
>
> References Available upon Request
Contact this candidate