Manager High School

ROSS PRITCHARD

***** ******** **., * ***, OR * **01 •

Home: 5-41-385-**** •

Cell: 5-41-639-**** •

****.*.*********@*****.***

Professional Summary

Restaurant Manager with expertise in general operations management, special events, staff development and

training, recruitment and vendor negotiations.

Skills

Service-oriented Creative problem solver

Staff scheduling Trusted key holder

Food service background Strong client relations

Strong work ethic Training development aptitude

Passion for customer satisfaction

Exceptional communication skills

Quick learner

Work History

Operations manager / Chef, 09/2011 to 04/2013

Raganellis Pizza

–

Tumalo, OR

Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute

menu changes.

Correctly calculated inventory and ordered appropriate supplies.

Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize

profits.

Recognized and formally acknowledged outstanding staff performance to boost company morale and

productivity.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional

food and service.

Prepared for and executed new menu implementations.

Butcher, 06/2011 to 09/2011

Primal Cuts Meat Market

–

Bend, OR

Offered product samples, answered questions and helped customers find items.

Directly oversaw the store operations, including issuing staff assignments and creating production lists.

Weighed, packaged and labeled meat products, following proper dating procedures.

Followed proper standards for product freshness, food safety, weights and measures, refrigeration and

sanitation.

Developed knowledge about products and sales items to answer shoppers' questions.

Supervised, trained and developed team members in accordance with company policies and procedures.

Processed credit cards, checks, gift cards and coupons.

Prepared and maintained inventory records.

Assistant Sous Chef and Bakery Manager, 06/2009 to 06/2010

Mcmenamins Old St. Francis School

–

Bend, OR

Carefully interviewed, selected, trained and supervised staff.

Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute

menu changes.

Correctly calculated inventory and ordered appropriate supplies.

Recognized and formally acknowledged outstanding staff performance to boost company morale and

productivity.

Led and directed team members on effective methods, operations and procedures.

Prepared for and executed new menu implementations.

Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Crew Manager, 01/2007 to 01/2009

Vicktory Construction

–

Redmond, OR

Accurately estimated time and materials costs for projects.

Provided accurate measurements and estimates for all projects.

Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.

Loaded and unloaded building materials used for construction.

Avoided construction delays by efficiently following through with all site inspections in a timely manner.

Manager, 01/2005 to 01/2007

Cibellis Pizza

–

Tumalo, OR

Answered customer telephone calls promptly and in an appropriate manner.

Fostered a positive work environment by consistently treating all employees and customers with respect and

consideration.

Supported all kitchen operations.

Maintained daily cleanliness of kitchen.

Estimated amounts and costs of required supplies, such as food and ingredients

Executed daily production lists and goals

Greeted each customer with friendly eye contact

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices

Waiter, 06/2004 to 08/2004

Desert

Sage

Café

–

Tumalo, OR

Assigned patrons to tables suitable for their needs and according to rotation.

Assisted in maintaining preparation and service areas in a sanitary condition

Greeted each customer with friendly eye contact

Helped with preparation, set-up, and service for catering.

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices

Prepared checks itemizing total meal costs.

Spoke with patrons to ensure satisfaction with food and service

Trained new employees

Waiter/Cook, 06/2004 to 06/2005

Robby J's

–

Bend, OR

Stocked, organized, and cleaned kitchens and cooking utensils

Took food orders and relayed orders to kitchens or serving counters

Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand

Wiped tables and seats with dampened cloths, and replaced dirty tablecloths

Cleaned work areas, equipment, utensils, dishes, and silverware

Collected meal tickets or cash for meals from visitors

Communicated with other kitchen team members to ensure food was prepared on time and correctly

Mopped floors and cleaned walk-in refrigerators and storage areas

Education

High School Diploma: General Education, June 2005

Mountain View High School - Bend, Oregon

Graduated with Honors (Automotive, and Engineering)

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