Customer Service Administrative Assistant

Rachel Johnson

Paralegal-Office Manager

Englewood, NJ

******.**.*******@*****.*** - 240-***-****

A challenging position at a growth-oriented company, which will allow me to both further utilize my managerial

skills and acquire new abilities in a professional environment.

WORK EXPERIENCE

Paralegal-Manager

Gardy & Notis, LLP - Englewood Cliffs, NJ - July 2011 to Present

• Assist 9 attorneys in all aspects of litigation management including factual research, document preparation,

billing.

• Liaison between attorneys, clients, healthcare providers, insurance carriers, law firms, and government

agencies.

• Coordinate all HR/office functions while supervising a team of administrative professionals at our two firm

locations.

Administrative Assistant to the Director of Clinical Services

Premier Home Health Care Services - White Plains, NY - April 2010 to January 2011

• Track compliance, infection control, occurrences/complaints, and DOH/Joint Commission/CAHC Surveys

• Maintain/track/prepare: forms, licenses, certifications, training materials, & Policy & Procedure Manuals for

CHHA(s)

• Retain records and training materials in accordance with DOH and HIPAA guidelines

Fundraising Database Assistant

Spectrum for Living - River Vale, NJ - October 2009 to April 2010

• Creating and maintaining accurate constituent information in the fundraising database.

• Processing gifts received and sending acknowledgment letters.

• Providing administrative support for the Director of Development.

Office of the Registrar

University of Vermont - Burlington, VT - September 2007 to May 2009

Staff Assistant

• Clerical experience gained while attending college.

• Processed official student transcript requests in a timely manner.

• Maintained highest level of confidentiality.

EDUCATION

B.A. in Anthropology

University of Vermont - Burlington, VT

May 2009

SKILLS

As you'll see from the attached resume, I am proficient in a variety of computer software programs, including

Care Anyware, Microsoft Office (PowerPoint, Outlook, Access, Word and Excel), Adobe Photo Shop &

Illustrator, Banner, People Soft, Arrow, Citrix, and the Raiser's Edge. I am comfortable with Internet research,

email, social networking, handling customer service issues, fund-raising, maintaining confidentiality, ad-hoc

projects/presentations, scheduling, and learning new software programs.

LINKS

http://www.linkedin.com/pub/rachel-johnson/30/62a/499

ADDITIONAL INFORMATION

Computer & Language Skills

• Proficient in Westlaw, LexisNexis, Raiser's Edge, Arrow, Citrix, Quickbooks, CareAnyware, Microsoft Office

Programs, Adobe Photoshop & Illustrator, Banner, PeopleSoft, Constant Contact, Internet Research, and

Social Networking Programs

• Average Typing Speed 55-65wpm

• Proficient in reading and writing Spanish

Contact this candidate