Customer Service Technician

Roman Wardyniec

**** ******** **., ******, **** *4256

Cell 216-***-****

Work 330-***-**** ext. 107

**********@*****.***

EMPLOYMENT OBJECTIVE:

To obtain a full-time position as a Field Technician and Shop

Specialist with an established company that enables me to apply

my mechanical and electrical skills along with global technical

service and creative design, installation experience, and

technical knowledge

PROFESSIONAL EXPERIENCE:

1998-Present Field Technician and Installation Manager, Doyle

Systems, Barberton, Ohio

. Installation of company designed systems on various

commercial printing presses, in North America, China, Japan,

and South America.

. Excellent customer service to a wide range of customers

. Proficient at creative and cost effective repair,

modification, fabrication, and revision of systems at

customer's manufacturing plants

. Application development

. Responsible for the manufacturing of various surface

inspection light systems; pc board assembly & soldering of

electronic components, testing

. Setup and operate various shop machines

. Installed Doyle Systems components into customer programmed

PLC Systems

. Initial setup of Alpha Sonics (2 frequencies sonic cleaners)

for customers

. Service pc boards and transducers

. Generator test and repair as needed (120/230V)

. Pneumatic, hydraulic cylinder and control valve knowledge

. Arc & Mig welding (20+ years of experience)

. Single and three phase electrical and wide range of

mechanical and Servo motor knowledge

. Computer building, Software & Repair

1994-1998 Heavy Duty Truck Technician, Buckeye Freight-Liner

Dealership, Richfield, Ohio

. Truck, trailer, and motor home repair technician

. Arc & Mig welding

. Mechanical and physical modifications, fabrications, and

revision qualifications

. Troubleshoot and repair of various pneumatic and hydraulic

parts

. Mechanical diesel engine repair and overhaul

. Electrical wiring and sensor circuit troubleshoot and repair

. Software involving vehicle computer repair

1990-1994 Customer Service Technician, CCS Telephone Company, Yorba

Linda, California

. Installation of phone systems

. Repair of various photo copiers and telecommunication systems

. Maintained and serviced company equipment and delivery trucks

. Pickup and delivery of company equipment

1980-1990 Technician, Strongsville City School System, Strongsville,

Ohio

. Repaired and maintained a fleet of school buses, trucks, back-

hoes, and other equipment

. Troubleshoot and repair of electrical wiring and sensor

circuits

. Spent a large amount of time rebuilding engines and

transmissions

. Machined cylinder heads and engine blocks

. Hydraulic and Pneumatic repair

. Welding, fabricating, modification and revision experience

1978-1980 Machinist, Hahn Manufacturing Company, Cleveland, Ohio

. Set-up the operation of various machines including Devleig

Mill, Cinematic/Tape Control, Bridgeport, Lathes and other

systems

.

EDUCATION AND CERTIFICATIONS:

> Detroit Diesel on 50/60 Series Overhaul Class Diesel Engines.

> Freightliner Self-Paced Training on Basic Electricity: Volts,

Ohms & Amps

> Freightliner Self-Paced Training on Basic Electricity:

Symbols, & Diagrams

> Freightliner Corporation on In-Shop Exercises to Demonstrate

Competency for Freightliner

> Electronically-Controlled Engines

> Delco Remy

OTHER SKILLS:

Excellent communication skills with customers and coworkers,

effective in working in a group, critical thinker, highly

motivated, technically competent, detail oriented with superior

analysis and problem solving skills, fluent in Polish

PERSONAL INTERESTS:

Piano composing, restoring and maintaining vehicles,

construction and remodeling

Contact this candidate