Customer Service Sales

Regina Aguilar

Beauty Advisor,Professional Massage therapist,Esthetician and Steward

**** ** **** *** ***.1 Portland, OR 97212

****.*******.**@*****.*** 503-***-****

WORK EXPERIENCE

American Cruise lines Waitress Steward Portland, OR April 2014 July 2014

Responsibilities include:

Dining room set up, service and sanitation of all meals. Daily stateroom service and

housekeeping include cleaning, making the beds and bathroom. Engaging a strong

commitment to excellence and a passion for personal attention to all guests have a

high level of guest interaction and to demonstrate superior customer service skills

and respond immediately and quickly to guests needs.

Nordstrom Sales Associate & Beauty Advisor

Clinique Cosmetics Portland, OR May 2010 to August 2012

Key Accomplishments:

• Achieved and exceeded monthly selling goals of $20 30k

• Exceeded goal of 24 Nordstrom credit accounts per year.

• Participated in ongoing recruiting for new clients and introducing new products

with in store, phone and email

campaigns.

• Managed client book of 4,000+ customers

Massage Therapist,Esthetician,Rececptionist

Victoria's Salon and Spa Chicago, IL September 2009 to March 2010

Specialized in consultations, massage, facials and body waxing. Daily work also

included receptionist tasks,

booking appointments and recruiting new business over the phone.

Macy's Sales Associate & Beauty Advisor

Clinique Cosmetics Minneapolis, MN November 2004 to August 2009

Greet customers in a timely, professional and engaging manner. Provide honest and

confident feedback to

customers regarding products. Build lasting relationships with customers by

contacting them to follow up on

purchases, suggest new products and invite them to upcoming events. Open new

accounts as a means

of building customer relationships. Perform daily department maintenance tasks

including stock work and

merchandising.

Massage Therapist and Esthetician

Spectrums of Salon and Spa Burnsville, MN February 2000 to November 2004

Performed massage therapy, facials, Microdermabrasion, body waxing and body

wraps. Expert knowledge and

customer service managing new/existing clients, recommending spa packages and

handling daily shop duties.

EDUCATION

Completed 600 hours of studies including: Anatomy & Physiology, Business Practices

and Professional Ethics, Health & Hygiene, Case Studies, Clinic Practice,Treatments,

Product Knowledge, Hydrotherapy and Massage Techniques.

Aveda Institute Minneapolis, MN

2000 to 2001

Completed 600 hours of studies including: Incorporating skin care, facials, body

treatments, hair removal, contoured and natural make up application, business

development, wellness and retail knowledge.

Aveda Institute Minneapolis, MN

2001 to 2002

SKILLS

Swedish techniques • Deep tissue • Chair massage • Foot reflexology •

Hydrotherapy/thermal therapy •

Acupressure • Lymphatic drainage massage • Energy work • Sports and fitness •

Geriatric massage • Body

contouring • Hot stone massage

ADDITIONAL INFORMATION

• Ability to develop relationships with key business partners and teammates to help

drive sales.

• Self starter, with the ability to meet business goals and objectives.

• Takes initiative, seeks opportunities and faces challenges in a positive, professional

manner.

• Excellent follow through in all written correspondence including industry peers,

brokers and store managers.

Contact this candidate