Administrative Assistant Training

MICHELLE DENNIS

*** ***** ******* ****** *** * ● Staten Island, N.Y 10310 ● 917-***-**** ●

*************@*****.***

EDUCATION:

Fordham University: Masters of Social Work-Clinical Tract, Anticipated 6/17

John Jay of Criminal Justice: Bachelors of Arts Degree Forensic Psychology, (GPA 3.5), Granted 5/14

Monroe College of New Rochelle : Associates & Bachelors of Science Degree Criminal Justice, (GPA 3.5),

Granted 4/12 Graduated Cum Laude (With Honors)

WORK EXPERIENCE:

YMCA Westside New York, NY

Administrative Assistant -Teen Career Connection/ Summer Day Camp 3/14 – Present

• Interview, grade, and hire teens applicants seeking placement in paid internship program

• Assist with planning, logistics, and facilitation of trainings

• Plan, implement, and host Mentor/Mentee and TCC related events

• Create and maintain database for teens and teen files/track and record teen progress

• Utilize outlook to maintain records of any occurrences of teens or other events

• Act as a liaison for conflict resolution/negotiation contracts between teen and internship placement

• Answer and screen phone calls/filter calls to appropriate contacts/schedule appointments/maintain

calendar of appointments for Director of Teen Programing

• Create and process purchasing and financial requisitions

• Enroll new seasonal employees into the time-clock system

• Verify references of new candidates of employment or volunteer programs

• Create and process invoices for participant stipends

• Plan, book, and submit payment for camp trips

• Create and maintain electronic database and filing system for campers profiles

• Facilitate and run presentations for participant trainings

• Engage in site visits for evaluation data and possible conflict management concerns/issues

• Oversee children as needed

YMCA Westside New York, NY

Teen Advisor 9/13 -- Present

• Create a weekly curriculum for teens/Facilitate and run SAT Prep/College Access sessions for teens

• Run orientation sessions for incoming teens/Maintain an updated teen roster and file system/input new

members into AS400 system/manage and update old members into new programs as requested

• Monitor and provide staff/teen support in core programs for teens

• Actively participate in trainings and meetings

• Build one on one consensus with teens/monitor case management of teens

• Run, facilitate, and support teen programs created and offered by YMCA

• Contact teens and parents via phone/email for a variety of concerns or needs

• Plan, run, and host special events for all teen staff and teens at all YMCA sites in neighboring

boroughs

• Collaborate with site MSW intern to plan and run educational and career development

events/programs for teens

• Update and manage Outlook calendar of events, workshops, and programs

YMCA Governors’ House New York, NY

West Prep Group Leader 12/13 – 6/14

• Run, facilitate, and support afterschool programs for middle school teens

• Maintain and record attendance as well as behavior logs

• Monitor behavioral needs of teens and address them as needed

• Build one on one consensus with teens

• Set up and run events in coordination with school’s assistant principal

CUNY Corps-FEGS New York, NY

Employment Preparatory Counselor 8/13 – 5/14

• Train and fulfilled supervisory responsibilities over the 2013/14 volunteer cohort

• Discuss, implement, and enforce new policies of FEGS to volunteers and other Cuny Corps staff

• Conduct mock interviews with HRA clients

• Explore strategies/tactics with clients regarding job searching and job retention

• Create resumes with clients who are looking for employment who struggle with computer literacy

• Run the I & R hotline and maintain information inputted into Microsoft Access

• Provide referrals to clients looking for services

• Restock and organize clothing donations for clients

• Help clients find appropriate attire in the clothing room for interviews

• Answer phones and update paperwork in filing system/Fax, scan, and copy of vital documents

• Maintain student intern files, manage time sheets, and record any other relevant data in FEGS

database relating to interns/Analyze and evaluate training surveys of student interns

• Train incoming volunteers going into the Work Readiness or Student Intern department

YMCA Dodge Brooklyn, NY

Camp Counselor 7/13 -- 8/13

• Escort children on trips while ensuring to provide a secure and safe travel through trip and buddy

procedures.

• Monitor and complete behavior logs, attendance sheets, checklist and signing in and out

procedures/paperwork

• Complete daily curricular assignments and projects on a one on one or group basis with children.

• Administer first aid care if a child is injured throughout the course of the day and record the incident.

• Meet deadlines for projects and assignments regarding the progression of the group (and children) on

a weekly basis.

City Year AmeriCorps New York, NY

Corp Member 8/11 -- 11/11

• Created lesson plans for tutoring sessions; tutored focus list students in English and Math

• Facilitated and maintained weekly training workshops; created initiatives to make training workshops

more sufficient; created and hosted school /community social events

• Implemented positive school climate initiatives through rewarding incentives and behavioral

reinforcements; Implemented in class support with teachers and students

• Tracked and encouraged good attendance for students; assisted with landscaping and carpentry

Nelson L Castro Summer Youth Employment Program Bronx, NY

Community Outreach Representative 05/09 -- 08/09

• Assisted individuals dealing with housing issues, directing them to appropriate legal services

• Created district information directory and translated forms into Spanish

• Performed community outreach such as meeting with community leaders of each section of the Bronx

to discuss future community enhancement program

• Created citations index, copied & faxed complaints forms

Cool Breeze West Indian Restaurant New York, NY

Cashier/Office Management 1/06 -- 3/07

• Took orders from customers; reconciled cash register at the end of each shift

• Maintained inventory, prepared invoices, and managed employee time sheets via ADP

VOLUNTEER:

AmeriCorps Pittsburgh, PA

Volunteer 3/07 -- 3/08

• Performed clerical/office setting duties/cleaned ravines lakes/tutored teens in aftercare

LICENSES/CERTIFICATIONS

• 8 Hour Pre Assignment Security Guard Certificate/ 16 Hour On the Job Training Certificate

• New York Security Guard State License

• Drug & Alcohol Awareness Certificate

Contact this candidate