Project Manager/Sr. Analyst
Resume:
John R. Wessel Jr.
CINCINNATI, OHIO 45211
CELL: 513-***-****
EMAIL: ***********@*****.***
Professional summary
I am a results driven, problem solving individual with a wide variety of experience in software
development and support organizations. I have a lengthy tenure of effective development,
testing, software support, issue management and project lead/management. I am a highly
flexible, self-motivated and proven performer in managing multiple project/task demands and
delivering results on time and within budget.
SKILLS/Strengths
Project Management – managed small to medium sized application development projects
in a .Net environment.
Project Implementation – ETL/data migration project/task definition, lead, and migration
project tracking activities.
Production Support – client interface, issue management, software issue identification
and resolution
Change Control Management – application release management and build management.
Technical - .Net (some familiarity with VB.Net/C#),SQL Server, MS Office suite, MS Project,
Oracle SQL, PERL, Kshell, Visual Basic, JAVA (some), C (some), COBOL, Fortran, Unix, and IBM
Mainframe.
EXPERIENCE HIGHLIGHTS
NETCRACKER (TRANSFER FROM CONVERGYS DUE TO PURCHASE OF IT ORGANIZATION)
Project Manager – Global Managed Services 11/2011 – Present
• Responsible for small to medium size client application development projects ranging
from application enhancements to completely new applications. Managed team of
offshore resources for application development. Performed requirements review and
analysis, worked with development teams to provide ROM estimates and detailed
estimates. Produced project timeline utilizing MS Project. Performed weekly project
status/utilization reporting and end of project defect summarization and defect
removal efficiency.
• Responsible for periodic client meetings (weekly to monthly) in multiple application
areas with the purpose of discussing current software issues, active projects and
project pipeline planning.
• Responsible for issue management. Receiving issues, discussing with client,
determining resource, assigning and scheduling, tracking, reporting
• Responsible for engaging the client with the development team throughout the
software development life cycle, ensuring that deliverables are met.
• Responsible for resource time reporting review and approval.
• Responsible for interacting with third party vendors at client request.
• Responsible for product business analysis for major US telecom corporation.
Convergys
Sr. Systems Analyst – North American Migration Development Team, 11/2004-11/2011
• Responsible for supporting client data migration projects involving activities in data
John R. Wessel, Jr. -- AUGUST 2014
analysis/mapping, migration tool coding and reporting, project implementation and support.
• Involved in the inbound and outbound migrations for Dobson, Telecorp, Vivo, Suncom,
Triton, Cox, and Cricket.
• Cricket migration was most recent, starting in 2009 and involved migration of
approximately 5M customers with the responsibility of leading the data mapping activities
relative to client and destination systems as well as leading development team. It was
implemented into production in the spring of 2011 and was a “record setting” migration in the
opinion of the client’s project consultant (Deloitte). Responsible as the mapping and
development lead on the second inbound migration for Cricket involving a new market
purchase of less than 1M customers and this was migrated into production with zero data
defects.
Systems Analyst – Multiple Business Unit Teams, 10/1998-11/2004
Responsible for the initial implementation of Data Warehouse extraction
functionality for clients. Ongoing support and enhancement of the Data
Warehouse for these clients involved client interfacing, requirements review,
analysis, design, code and testing of software (small java application)
Responsible for support and maintenance of ATLYS billing subsystem.
Responsible for new development, support and maintenance of Selfcare
application.
Responsible for analysis, design, coding, and testing for the SRM (Service
Resource Manager) application supporting client’s fixed wireless product
offering. Application duties covered both VB client and server side
development for the Work Force Management component, primarily, and
other components as needed.
Responsible for requirements review and assessment for new features.
Responsible for assisting management in creation of development project
plans, project estimation and serving as a mentor.
Systems Analyst – Project Office, 6/1996-10/1998
Responsible for needs assessment, design, coding, testing, implementation
and support of applications integrating the functionality and information
contained in project management software and time reporting software under
a VB platform to support weekly project level reporting and keeping project
and sub-project plans accurate and up to date.
Systems Analyst – Core Product Development Business Mgmt Services, 1/1994-6/1996
Responsible for maintenance, enhancement, and support of business
management budget application, utilizing VB and MS Access for analyzing
and summarizing financial and headcount information as well as ad-hoc
reporting.
Systems Analyst – Platform Development Center, 1/1992-1/1994
Responsible for system testing of corporate development platform..
Responsible for desktop software license tracking and inventory.
Responsible for procuring, supporting, implementing, and managing
source code control system and designing and implementing tools within the
2
organization to support release builds, packaging and installation as well as
training user community on use of the source control system.
Systems Analyst – Advanced Technology Research, 1/1990-1/1992
Performed technical research/product evaluation of leading edge technologies. This
involved participating in the initial roll-out of OS/2 and Lotus Notes. It also included
testing and evaluation of Object Oriented databases, DB2/2, and multi-media
implementations under OS/2.
Analyst – Mainframe Systems Support, 2/1983-1/1990
Perform analysis, installation, support and augmentation of IBM/MVS,VM system
software including operating system, system backup software, tape library
management software and system accounting software. Responsible for
troubleshooting software anomalies in COBOL, Assembler, and REXX languages as
well as developing and implementing new programs in those languages as required.
Responsible for interfacing with third party vendors regarding problem resolution, new
features and release upgrades.
education:
BACHELOR OF ARTS, COMPUTER SCIENCE, 1983
THOMAS MORE COLLEGE
ASSOCIATE OF ARTS, MATHEMATICS, 1983
THOMAS MORE COLLEGE
MASTER OF THEOLOGY AND PASTORAL CARE - PURSUING.
FRANCISCAN UNIVERSITY OF STEUBENVILLE (DISTANCE LEARNING)
Activities
Volunteer website developer for two non-profit organizations and three small
proprietorships.
Parish Youth Ministry volunteer.
References furnished upon request.
John R. Wessel, Jr. -- AUGUST 2014
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