Subha Ghosh
E-Mail:,
**************@*****.***, Contact: +91-967******* / 033-********
Address: **/*, ****** **** ****, Behala, Kolkata-700034
Seeking assignments in Sr. Managerial level in Administration &
Coordination with an organisation of high repute
< A dynamic professional with 14+ years of experience in Coordination &
Administration in Eastern Branch Office in Kolkata of a Mumbai based
Multinational Organization .
< Currently working as Manager - Administration & Coordination .
< Deft in Official HR & Administration Works, Managing necessary HR
related jobs, Tracking & Controlling Company Expenses, Quality
Management Control, Organizing Seminars, Maintain Proper disciple among
Employees, Giving proper motivations to Others, Promoting Process
Improvement and marketing infrastructure to support the business,
marketing infrastructure to support the business through anticipated
growth &developing relationships with key decision-makers in target
organisations for business development. Utilising client feedback &
personal network to develop marketing intelligence for generating leads
< Coordination between Head office / Factory / Site Sales & Marketing
Managers and In house Staffs, Giving total sales support for achieving
business goals and increasing sales growth to Site Sales & Marketing
Managers.
< Coordination with Customers and ability in cementing healthy relationship
with the clients for generating business and leading workforce towards
accomplishing business and corporate goals.
< Possess excellent interpersonal, communication and analytical skills with
outstanding relationship building skills along with demonstrated
abilities in customer relationship management.
Areas of Expertise
HR & Administration Work -:. Managing necessary HR related jobs, Tracking
& Controlling Company Expenses, Quality Management Control, Organizing
Seminars, Maintain Proper disciple among Employees, Giving proper
motivations to Others, Promoting Process Improvement and marketing
infrastructure to support the business, marketing infrastructure to support
the business through anticipated growth &developing relationships with key
decision-makers in target organisations for business development. Utilising
client feedback & personal network to develop marketing intelligence for
generating leads.
Customer Relationship Management: Ensuring customer satisfaction by
achieving delivery & service quality norms. Interfacing with high net worth
clients for understanding their requirements & Forwarding customer
instructions to the concerned Sales / Marketing department and cultivating
relations with them for customer retention & securing repeat business.
Coordination: Coordination between Customers / Head office / Factory /
Site Sales & Marketing Managers and In house Staffs.
Employment Scan :
. Since Jan '00 with Chembond Ashland Water Technologies Limited as
Manager - Coordination.
. From 1996-1999, worked with Quality management International as
Development officer .
. From 1991-1995, worked with Aadi Energy Systems Private Limited as
Design Engineer
Accountabilities:
< Overseeing Related, Administration, HR and Coordination Job. Managing
necessary HR related jobs, Tracking & Controlling Company Expenses,
Quality Management Control, Organizing Seminars, Maintain Proper disciple
among Employees, Giving proper motivations to Others, Promoting Process
Improvement and marketing infrastructure to support the business,
marketing infrastructure to support the business through anticipated
growth &developing relationships with key decision-makers in target
organisations for business development. Utilising client feedback &
personal network to develop marketing intelligence for generating leads.
Coordination between Head office / Factory / Site Sales & Marketing
Managers and In house Staffs.
< Developing relationships with key decision-makers in target organisations
for business development.
< Ensuring customer satisfaction by achieving delivery & service quality
norms. Interfacing with high net worth clients for understanding their
requirements & Forwarding customer instructions to the concerned Sales /
Marketing department, and cultivating relations with them.
< Regular co ordination with sales force & factory and Customers
< Handling HR, Administration and Managing the team with sales related work
like customer follow up, material dispatch
< Overall Responsibility to get collect 'C' form in time
< Overall Responsibility to Follow-up with Key Customers for payment in
time
My Professional Profile
< Detail-oriented, adaptable and highly organized administrative
professional with more than Fourteen years experience as an Manager
Administration & Coordination.. Outstanding interpersonal and
communication skills, with the ability to communicate effectively with
all levels of employees. Able to adapt, remain flexible, multitask and
change priorities to meet the needs of executive management. Highly
skilled in Microsoft Word, Excel, PowerPoint, Access and Outlook
< Knowledge on Internet & most tools of MS Office.
Scholastics
< B.Tech. (Chemical Engineering) : Calcutta University of Science &
Technology (Rajabazar Science College) in 1991, - 1st Class
< Class - XII : West Bengal Council of Higher Secondary Education - 1st
Division
< Class -X : West Bengal Board of Secondary Education - 1st Division
My Personal Details
< Date of Birth : 14h April 1966
< Gender : Female
< Marital Status : Widow
< Nationality : Indian
< Address : : 58/4, Barick Para Road, Behala, Kolkata-700034