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Customer Service Assistant

Location:
Greensboro, NC
Posted:
September 01, 2014

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Resume:

Cynthia D Mabry, CMA

*** ***** ***** **** ***. A

Greensboro, North Carolina 27409

336-***-****

************@*****.***

Objective: To obtain a Medical Assistant position where I can maximize my clinical skill through a

reward customer service experience.

Experience:

03/2014 to Present GDKN Staffing Solutions (on assignment at LabCorp)

Lab Assistant

• Assigns specific computer generated identification numbers, check for accuracy and

records all items processed.

• Locates specimens and pulls from various departments as requested

09/2011 to 03/2014 Wake Forest Medical Center Temp Service Winston Salem, NC

Certified Medical Assistant

• Scheduled patients for appointments and help with check out.

• Assisting with fetal stress test exams and all fetal monitors are in working order.

• Authorized medication refill and provided prescription information to Pharmacies.

• Draw lab work that the Physician has ordered before the patient leave the office.

10/2010 to 03/ 2011 Bethany Medical Center High Point, NC

Certified Medical Assistant

• Interviewed patients to obtain medical information and measure their vital signs, weight, and

height.

• Showed patients to examination rooms and prepared them for the Physician. Making sure that all

female patients were prepared for their pelvic exams and assisting during these by handing the

Physician instruments that was need. Making sure that all samples were labeled properly before

leaving the exam room.

• Set up medical laboratory equipment.

• Contacted medical facilities to schedule patients for test and admission.

05/2009 to 03/2012 Friends Homes West Greensboro, NC

Certified Nursing Assistant

• Caring for patients in a nursing home under the direction of the nursing staff.

• Serve and collect food trays

08/2010 to09/ 2010 Triad Internal Medicine Greensboro, NC

Certified Medical Assistant

• Collected blood, tissue and other laboratory specimen, logged specimens, and prepared them for

testing.

• Explained treatment, procedures, medication, diet and Physicians instructions to patients.

• Operated x-ray, electrocardiogram, and other equipment to equipment to administer routine

diagnostic test.

11/2006 to02/ 2009 Nurse Finders Winston, NC

Certified Nursing Assistant

• Staffing relief for different facilities. Assisting with dressing, bathing and feeding patient.

• Assuring patient safety. Taking patient vitals, measuring intake and output.

06/2006 to07/ 2007 Moses Cone Hospital Greensboro, NC

Endoscope Technician

• Clean, sterilize, store, prepare and issue dressing packs, treatment trays and other supplies.

• Perform such duties holding instruments an adjusting light and apply pressure when need.

02/2004 to06/ 2006 Presbyterian Hospital Greensboro, NC

Endoscope Technician

• Transported patient from the waiting room to the exam room and hook up the monitors for the

nurse and the doctor.

• Assist patient after exam with getting dress after the exam, escort patient to their transportation

home.

04/2000 to02/ 2004 North East Medical Center Concord, NC

Certified Nursing Assistant

• Perform blood draws for all labs work.

• Monitor technician alerting nurses to rhythm changes.

• Performed EKG on all chest pain patients.

12/ 1996 to 03/ 2000 Carolina Medical Center Charlotte, NC

Certified Nursing Assistant

• Recorded temperature, blood pressure and pulse.

• Put in Foley catheters in patients when needed.

• Sterile dressing changes on all wounds that are at least 48 hours old.

Skills:

Phlebotomy Epic Suture Removal Auto Clave

All scripts Centricity Perform EKG Bone Dense

Injection Dressing Changes

Education:

ECPI School of Technology Greensboro, NC

Associates Degree

Medical Assisting

Cynthia D Mabry CMA

306 North Swing Road Apt. A

Greensboro, North Carolina 27409

************@*****.***



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