Customer Service Manager
Resume:
FRANCESCO AMICONE
Address: ** ** ******'s Crescent - Kilkenny
Mobile: 085*******
Email: ***.*******@*****.***
LinkedIN Profile: www.linkedin.com/in/amiconefrancesco
Full Clean Driving License
Up to date Safe Pass
Personal Profile
I would consider myself to be a professional environmental science graduate
with excellent research and analytical skills, who has the ability to
problem solve and communicate effectively as part of a team. I am a
conscientious individual who works well under pressure and to deadlines,
with the ability to multi task.
Education & Further Training
Dates School/Centre Qualification
2005 University "Studi del Molise" Master's Degree in
Environmental (Italy)
Science (First Class Hon)
Subjects: Analytical Chemistry and Laboratory Work, Environmental Risk
Assessment, Computer Science, Geology, Biology, Chemistry, Ecology,
Physics, Mathematics.
Thesis: 1 and year of experience in studying the "Recovery of Quarries"
which included a Presentation to University Professors and Commissioner
from Local Council.
1996 ITCG Secondary School Leaving
Certificate Equivalent
(Diploma in Surveying)
Subjects: General Science, Mathematics, Physics, Chemistry, Building
Technology, Topography, Law and Economics
Career
Dates Employer Position
07/2013 - Present Waste Water Treatment Plant
Laboratory Assistant
Kilkenny County Council (Internship)
Kilkenny
Responsibilities:
. Assisting the senior manager in testing water samples in line with EPA
requirements.
. Adhering to strict health and safety procedures.
12/2007 - 11/2013 Langtons Hotel Manager
Johns Street Kilkenny
Responsibilities:
. Over all day to day running of the "Castle Tea Rooms" and Restaurant
in a busy long established Kilkenny Hotel.
. Responsible for managing the cash on a daily basis.
. Providing excellent customer service to customers of the Castle and
Hotel.
. Ensuring Health and Safety and high standard of hygiene requirements.
10/2006 - 04/2007 Wax Warehouse Warehouse
Operator
Rimini - Italy
Responsibilities:
Organise and packaging goods for export while ensuring quality control as
part of a team while meeting specific production targets.
04/2006 - 09/2006 Ice Cream Shop Barman
Responsibilities:
Day to day running of a local ice cream bar which included customer service
and cash handling.
2001-2004 Navy Military Service
Communications Officer Italy
Responsibilities:
. Day to day running and operating of the radio communications systems
as part of a team.
. Reported to officer in charge.
Interests and Achievements
Languages:
- Italian (Mother tongue);
- English (Proficient user in speaking and writing)
Social Skills and Competences:
- Excellent at forming relationships with people from different
countries and cultures;
- Excellent writing, telephone or face to face
Organisational Skills and Competences:
I am able to work under aggressive time commitments and with
resourcefulness and flexibility. I am an excellent team builder (I like to
stimulate other people to cooperate together) and I always try to do my
best working passionately.
Computer Skills and Competences:
- Excellent knowledge of Mac OS and Windows systems. Very good knowledge
of office suite (Apple iWork, Microsoft Office);
- FETAC Level 5 Component Certificate in Software Development
Artistic Skills and Competences:
- Studied Music at the Academy of Music in Rodi Garganico Italy: I am
qualified to teach Piano. I have performed public concerts in
classical music.
- Soccer
References
1. Eamonn Morrissey 2. Ger Mulvey
Kilkenny County Council Former Director of Finance,
Wexford County Council
County Hall 30 Maiden Hill - Kells Rd
John Street - Kilkenny Kilkenny
Contact this candidate