Hr Manager
Resume:
[pic] Nerpagar Aakash VinayakRao[pic]
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F/6 NATRAJ ROW HOUSE OPP SARTHI SOC. NEAR PARTHESHWAR MAHADEV
TEMPLE.ISANPUR VATWA ROAD.
AHMEDABAD, GUJARAT, 382443 M: 972-***-**** P: 973-***-**** EMAIL:
******.***@*****.***
Objectives
To build a carrier with leading corporate with committed and dedicated
peoples which help to explore myself and realize my potential. I am
willing to work as a key player in challenging and creative environment.
Summary
Presently work with Punjab Automobiles Honda Dealership as HR. Manager.
Earlier work with Kataria Automobiles Pvt. Limited as Hr Executive.
Also work with Angel Broking Pvt. Ltd. As Demat Department (Share Market)
Also having good Experience with GVK EMRI 108 as Escalation & Vehicle Busy
Desk Officer. Live Saving Institute.
Also having knowledge of Ticket booking with Indian Railways Through
IRCTC.as work with Bharat Bpo 139 Railway Enquiry western Zone.
And start carrier with I Call India Limited as CSR with Idea Inbound.
Highlights
Staffing and Recruiting proffesional
Recruitment Process
Interview Expertise.
Perfomance management Strategies
Employee Relation
Manage Coaching and training
Introduction Process
HRIS Application Process
Framing HR policies & implementing
Event Management
Human Resource Management
Employee Welfare Activities
Accomplishments
Achievements:
As in this GVK EMRI 108 job started as Communication Officer after 4
month promote to Dispache officer Again in 5 months Promote to Case
Closing Desk Officer& Finally promoted to Handle Escalation Desk and
vehicle busy Desk.
Achievements:
Join in Bharat Bpo Service Ltd as a normal C.S.R. with Railway Enquiry
number 139 as Multi-caller after 9 months of working promote to DAT Dept.
(Dial A Ticket) where we use to book Ticket by online by ITZ Cash Card &
Done Cash Card
Achievements:
Join as normal C.S.R. in Idea Inbound on 4444 & in 5 Promote to Business
Partner Helpline as 3891 Desk.
Experience
Hr.Manager February 2014 to
till cont
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Punjab Automobiles (Honda Dealership)
AHMEDABAD GUJARAT
06TH Feb. 2014 to Till Conti
Designation :- HR. Manager.
Job Description:-
Role & responsibilities:
* Prepare HR plan & budget in details.
* Timely recruitment & selection of employee.
* Induction & training of new employees.
* Framing HR policies & implementing it after approval.
* Ensuring all statutory requirements related to HR departments are
complied with timely.
* To conduct exist interview at Jr. level.
* Ensure full & final settlement of account of employee who is leaving.
* Identification of training & development needs at various level
* Formulating effective grievance redress mechanism in consultation with
top management & ensuring timely redress.
* To carry out PA & potential appraisal process.
* Handing IR & HR issue under ID Act & other relevant Act.
* Talent Management.
* Competency mapping.
* Development of Career and Succession Planning
* Culture Building initiatives with focus on Value System and Team Work
* Customer Orientation for all employees
* Promote Work-life balance
* Optimizing the performance of team member with effective motivation
keeping them goal oriented & accountable.
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H.R Executive July
2013 to till cont
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KATARIA AUTOMOBILES PVT LTD. AHMEDABAD
GUJARAT
11TH July 2013 to 6th feb. 2014.
Designation :- HR Executive.
Job Description:-
Recruitment:
Prepare and take approval for Salary Structure and Issuance of Offer letter
of the
selected candidates. Documents to be collected and appointment letter to be
issued. Induction to
be given on the joining of the employee.
Compensation & Benefits:
Monthly / Weekly MIS to be sent to Branch Head / HR Manager. Handling
monthly payroll and yearly forms for employees. Performs a wide variety of
record keeping and payroll processing activities, including computing wage
and overtime payments, calculating and recording payroll deductions,
processing requests for paycheck advances.
HR Administration:
Reviewing, updating and maintaining proper filing of PF Forms, HR
handbook, performance appraisal form and training schedules.
HR Management:
Handling all employee enquiries & grievances. Negotiating with staff and
their
representatives on issues relating to pay and conditions.
Work Profile :-
Manpower Management.
Recruitment Process
Induction Process
Training Process:-
Induction Process of new Joinees (Sales + Back Office Staff)
Product Knowledge Training
Knowledge Refreshment Training for Sales Staff on weekly basis.
Soft skills training
Sales Process in company training.
Attendance Management
Working on DMS Software "Maruti Suziki Dealer Management System"
Handling Showroom of Maninagar including True Value & Insurance Dept from
the HR Prospectus.
Maintain Discipline showroom as per company norms as well as HR prospectus.
Handling of Manpower of about 100 people.
Employee welfare activities.
Payroll activates.
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D.P.Department Executive (Back Office)
02/2012 to 05/2013.
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ANGEL BROKING PVT. LTD AHMEDABAD GUJARAT
21ST Feb 2012 to 31ST May 2013.
DeSignation:- D.P.Department Executive (Back Office)
Job Description: Currently serving as Back Office executive at Angel
Broking Pvt Ltd. Seeking assignment in Operation/ Client
Serving/Administration with progressive Organistaion.
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Escalation Desk Officer & Vehicle Busy Desk Officer
03/2009 to 12/2012.
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GVK EMRI 108 AHMEDABAD
GUJARAT
30TH March 2009 to 04TH Dec 2012
Designation : Escalation Desk Officer & Vehicle Busy Desk Officer
Job Description:- To handle the Escalation Desk, call related problem
during Emergency Case & problems of EMTS & PILOTS, while in Vehicle Busy
Desk Assign Ambulance to other nearest location and maintain Assign
time & Vehicle Busy Case.
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SR. CUSTOMER SERVICE REPRESENTATIVE
05/2007 to 03/2009.
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BHARAT BPO SERVICE LTD. 139 RAILWAY ENQUIRY
AHMEDABAD GUJARAT
Since 1st May 2007 To 30TH March 2009
Designation : SR. C.S.R. 139 RAILWAY ENQ. & (DIAL A TICKET) DEPT.
Job Description:- Book Railway Ticket through IRCTC online By ITZ Cash
Card and DONE Cash Card.and laos provide information reharding Train
Number Pnr Status Train Schedule and Many More.
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Customer Service Representative
07/2006 to 05/2007.
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I CALL INDIA LTD AHMEDABAD GUJARAT
From 15TH July To 30TH May 2007.
Designation : C.S.R. in IDEA INBOUND.
Job Description: To handle all Gujarat Idea Call Which are dial on
Helpline No. 4444.
Personal Details
Date of birth : 11th June 1988.
Sex : Male
Marital Status : Bachelor
Nationality : Indian
Languages Known : English, HindiGujarati&Marathi.
Educational Details
Educational Qualifications
B.A. from Gujarat University in 2008.
HSC from Gujarat Board in 2005.
SSC from Gujarat Board in 2003.
Pursuing for M.B.A in H.R from Sikkim Mani pal University (4th Sem.)
Strength
Honest &Hard Work
Ability to learn and absorb new concepts
Self-confidence & Self Motivated
Team Spirit
Dedication and Involvement in work.
Persistence
Good in Verbal skills.
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THANKING YOU,
Yours Faithfully
Nerpagar Akash V
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