Customer Executive
Resume:
RESUME
Name : T. RAJAGOPALAN NAIR
Address : A-39 Jai Ranchhod Society,
Nr.Vrundavan Township
Vasna-Gotri Road,
VADODARA-390 021
Educational Qualifications : SSLC From Board of Education
Kerala
BA (English) literature from Kerala
University.
Email : *************@*****.**.**
Experience :
1980-1997
Secretary to Chief Executive Officer – Jyoti Limited, Baroda
Nature of Duties :
Specific assignments of CEO and other Directors
•
Responsible for General Administrative support, Arranging Company’s
•
functions, Press conferences, trainings etc.
Handling Centralized Domestic and international Air Booking, Hotel
•
Bookings,
Appointment scheduling, Meetings co-ordination with all Departments.
•
Specific marketing related activities and other relevant duties as
•
assigned.
Major HR assignments at corporate office.
•
Administration
•
1997 – 2002
Secretary to President (Operations) – Gujarat Glass Limited, (A Nicholas
Pirmal Enterprises) at Jambusar, Dist : Bharuch.
Report to President (Operation)
0
o Tapping & finding out right Customer in different potential market
segment, addressing their requirements, negotiating the terms &
conditions, coordinating with the respective channel partner and get
the installation and other assistance provided for the end customer.
o Responsible for setting up different systems for smooth operation for
the Customer Care Cell.
o Responsible for close interaction with big Corporates, present as well
as prospective customers & scan out & cater to all types of their
communication needs to suit their requirement.
o Concept selling and developing innovative industry specific
solutions.
o Monitoring, supervising & Managing all the Coordination activities
being carried out by the other members of the Marketing
Coordination Team.
o Responsibility of heading the Customer Care Cell, designing various
Sales Schemes to get nearer to the customer, build up & float various
new attractive schemes etc.
o Organize & conduct Product launches, Seminars &
Dealers/Customers meet.
Handling jobs to various HODs like GM, DGM, AGM and other
Sr.Level.
Worked with ISO Jobs
Filing and daily routine correspondence.
Administration
2002-2004
Executive Secretary to MD & Administrative Officer – M/s.Optima
Diamond Tools Pvt.Ltd., Waghodia, Dist : Vadodara.
Day-to-day report to MD for various jobs assignments.
Entire Administration & Personnel
Correspondence & Filing Etc.
2004 – 2005
Secretary & Officer – Admn. & Cordinator – E Cube India Solutions
Ltd., Baroda.
Handling Customer Enquiries
Entire Related Administration
Preparing data basis
Correspondence etc.
March - 2006 -2009
Secretary to Chairman & Mg.Director – M/s. Jord Engineers India
Limited., Asoj, Dist :Baroda.
Job Assignments
Day-to-day Report to CMD
Correspondence/Stenography
Marketing/Production
Administration
Hotel, Rail & Flight booking for CMD..
April-2010 –April-12
Executive Assistant to Managing Director - M/s.Aashray Engery
Services Pvt.Ltd., Baroda.
Day-day-day Report to MD Correspondence
o Follow up with Accounts, Dispatch etc to ensure Smooth Functioning
of the business in terms of order execution
o Handling other internal and external customers and their issues. Play
the role of a mediator as & when required.
April-2012 – August-2013
Executive Secretary to President & CEO - Diamond Power Infrastructure
Ltd., at Vadodara.
Job Assignments
Day-to-day Report to President & CEO
Correspondence/Stenography
Administration & Project Co-coordinator of Various projects of our
EPC Division.(Gujarat project)
September-2013 Onwards,
Working as a Secretary /Personnel/HR/Administration a leading Telenet
Company. Baroda.
0 Secretarial Jobs
0 HR Activities
0 Personnel & Administration
0 Correspondence etc.etc.
Computer Skills
MS Windows
Excel
Power Point
Mfg.Programme
Internet
(T.R.NAIR)
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