Customer Service Sales

Ron Faulkner

***** ***** ****** *****, ****** Colorado

80138

Home: 303-***-****:

*************@*******.***

Summary

Exceptional Outside Sales Representative who consistently achieves annual sales objectives and increases

the overall customer base. Effectively grows brand awareness through increased market penetration and

new market development. Eager to demonstrate responsibility and accountability to any given sales

position.

Highlights

• Enthusiastic Salesman with unique ability to understand a customer group and to build the

business model to deliver exponential sales growth.

• Strong ability to learn new markets and a diversified product line while adapting to changing

business conditions.

• Ability to convey a positive work relationship in all levels and departments to achieve

organizational goals and objectives.

• Proven sales track record while maintaining an approachable, self-sufficient, growing account

territory.

• Possesses an eager desire to build strong relationship selling.

Accomplishments

• Targeted a "worst-to-first" $200,000 territory (February 2002) that has grown expediently every

year until present- on track to accomplish $2.5 million in sales 2013.

• Recognized by Sales Management team as an accomplished Sales Representative with unique

attributes in achieving a diversified product sales territory.

Experience

Outside Sales Representative

March 2014 to Present

Behr Process Corporation

• Aggressively target new accounts for expediential growth.

• Work in coordination with a minimum of 8 major retail outlets and 1 distribution center to

provide commercial accounts with service and product

• Provide specification submittals for new commercial and multi-family projects

• Network with sales team to implement strategies required by company to grow contractor

business

Outside Sales Representative

February 2002 to March 2014

Kwal Paint Company – Denver, Colorado

• Monthly new target accounts (open an average of 5 each month)

• Daily phone and field cold calls (open an average of 10 per month). Unsurpassed ability to call on

prospective accounts in the field and presenting a diversified product mix.

• Highly effective in achieving new account set up.

• Developing and maintaining a large customer base in a competitive metropolitan area.

• Consistent in exceeding targeted sales goals budgets every year.

• Work hand-in-hand daily with Managers and inside sales associates in product knowledge

training, customer service and sales goal objectives.

• Collaborate with co-workers in outside sales force and store operations to ensure success

throughout every department in the company.

Store Manager

September 1999 to February 2002

Kwal Paint Company – Denver, Colorado

• Opened a new store location and assisted in recruiting and training new staff.

• Directed and supervised employees engaged in sales, inventory-taking and reconciling cash

receipts.

• Worked closely with employees and upper management to achieve sales goals. Consistently

managed a store with sales over $3.2 million in annual sales.

• Trained staff to deliver outstanding customer service.

• Monthly training with employees in product training, company goals, merchandising and

customer service objectives.

• Work very closely with all Outside Sales Representatives and Sales Management team to ensure

customer accounts are being provided with the best of service.

• Collaborate with Outside Sales Teams in new residential and commercial projects to succeed in

all phases of job site success with accounts, general contractors, home builder superintendents

and architects.

Assistant Store Manager

March 1996 to September 1999

Kwal Paint Company – Denver, Colorado

• Worked closely with Store Manager in implementing strategies in store sales, merchandising and

profitability of location

• Assisted Manager in hiring and training of employees

• Developed strong customer service relations with all customers whether retail or contractor

accounts.

• Ensure that all customer orders are successfully accomplished whether store pickups or deliveries.

Education

Bachelor of Arts: Sociology and Religious Studies, 1990

Oklahoma State University – Stillwater, Oklahoma

References

A list of professional references is available upon request.

Contact this candidate