Dawn Manganaro

* ******* **

Pawling, NY *****-**26

845-***-****

acfnwo@r.postjobfree.com

Career Summary

Years Experience: 7+

Roles: Bank Teller, Billing Clerk, Accounts Receivable Clerk, Billing

Supervisor/Manager, Billing Analyst, Cashier, Banking Credit Analyst,

Bank Credit Clerk, Claims Adjuster, Client Services Representative, Credit

Clerk, Data Entry Clerk, Credit Administrator, Collections Specialist,

Entry Level Analyst, Escrow Assistant, Inventory Clerk, Operations

Processor, Operations Specialist, Reconciliations Clerk, Proof Operator,

Accounts Payable Clerk, Knowledge of resolving customer billing

discrepancies and issues.

Industries:

Bank (Independent), Insurance (Health), Hospital/Medical Services,

Financial Trans, Processing, Bookkeeping Services, Computer Programming,

Internet Service Provider, Bank (Other)

Professional Skills:

Billing, Medical Billing, Inventory - Analysis, Financial Reconciliation,

Banking Credit Analysis, General Ledger, Claims Processing, Account

Reconciliation, Cash Management, Month End Close, Time & Billing, Customer

Service, Letters of Credit, Claims-Insurance, Budgeting/Forecasting,

Accounts Payable, Lien Laws, Accounts Receivable, New Accounts, Aging of

Accounts Receivable, Credit/Collection, Bank Reconciliations, Bank

Relations, Cash Management/Cash Flow, eClinical Works

Technical Skills: MS Word, ICD-9, MS Excel, QuickBooks, HICFA Forms

Work Experience

3/2014-06/2014 Northern Heart Specialists Carmel, New

York

Answer all incoming calls, book follow up appointments, verify all

insurances, process copays, and or balances that are due, verify referrals,

and confirm next day appointments.

8/2012-02/2014 Williams Carpentry Holmes,

New York

Receptionist

Answer phone calls, filing contracts, processing payments, bank errands,

fax contracts, and customer service.

11/2010- 7/2012 Family Medicine of Pawling Pawling, New

York Medical Biller

Check in/out patients, book appointments, make any follow up appointments,

process insurance payments, collect co pays, and any past due invoices,

prior authorizations, process any referrals, make daily deposits, set up

the back up every night, medical record releases, sometimes room the

patients, pull all charts for the doctor when reports are faxed in, scan

any documents into patients accounts, and process end of day reports.

10/2008- 11/2010 Health Quest Medical Practice Beacon, New York

Patient Registration

Check in and out patients, verify insurances, collect co pays, pre-cert

procedures, and book appointments, and make all demographic changes in

patient registration. Experience in Medical Manager Systems.

04/2008- 08/2008 Dermatology Consultants Scarsdale, New

York

Medical Biller

Check out patients, take in co pays, process cosmetic payments, check

referrals, make all demographic changes in patient registration, answer

phone calls regarding patient accounts, take credit card payments over the

phone, sell dermatology products, enter products in the micro pharmacy,

confirm apts. for the next day.

09/2007- 04/2008 Westchester Health Assoc. Mt. Kisco, New

York

Receptionist

Answer Incoming calls, book appointments, Pre-cert MRI's and cat scans when

needed, process all co pays, check insurance information, make all

demographic changes on patient accounts, process medical billing.

09/2006- 06/2007 C & A Auto Mahopac,

New York

Receptionist

Answer Incoming calls, Take all payments from customers.

File all daily claims for the week, and collect deposits daily.

09/2003- 09/2006 Northeast Eye Care Carmel, New

York

Medical Financial Secretary

Answer Incoming Patient calls, Auditing Patient Accounts, Charge/Payment

Entry, Daily Banking Deposit, Review EOB's, and all facets of insurance

follow-up to ensure timely and accurate payments, as well as, Patient

Statements and Follow-up. Experience on Advantx system.

Aged-accounts receivables, Business Financial Analysis Monthly.

Managing all Workman's Compensation and No-Fault Claims for timely and

accurate Payments.

06/2000- 12/2002 Mt. Kisco Medical Group Mt. Kisco, New

York

Front Office/Surgical Coordinator

Check-in/out for a 9 Physician multi-specialty practice, Answer incoming

Patient Calls, Collecting Co-payments, Verifying Eligibility/Referrals,

Patient Financial Arrangements, Surgical Coordinating, Pre-certifications,

Confirmed Patient Appointments, Maintained/Balanced daily patient ledgers.

Solely responsible for training all new hires/orientation.

Knowledgeable of all products sold in practice.

06/1997- 06/2000 Hudson United Bank Mahwah, New

Jersey

Branch Operator/Levy Processor/Escrow

Verified daily transactions/ledgers for 80 branches for any discrepancies

through out the Tri-State area. Reconcile journal transactions for any

discrepancies. Provided customer service to various branches in three

states.

Received Daily Transmittals of Levies/Garnishments from authorities and

would verify patient account towards responsible balances owed and would

debit customers account and/or freeze customer's funds until I would

receive a letter from authorities advising who I would remit payment to.

Responsible for contacting customer via mail upon receipt of

levy/Garnishment to provide them with all documentation/and information on

their account.

References Available Upon Request

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