Customer Service Manager
Resume:
Daniel Noonan
Hewitt, New Jersey 07421
Email: *******@*****.***
Objective:
Seeking a challenging opportunity utilizing my educational training and work experience to where I can significantly contribute to an employer and pass on my technical training to other technicians to work as a team member.
Education:
Franklin School # 3 Passaic, NJ Sept. 1964 - June 1971
Lincoln School #4 Passaic, NJ Sept. 1971 - June 1973
Passaic County Technical & Vocational Wayne,NJ
Sept. 1973 – June 1977
Refrigeration & Air Conditioning
Experience:
Pure Air Technology/Air Group East Hanover, NJ Oct. 2005 – Aug. 2014
HVAC Service Supervisor
Repairing and maintaining residential Air Conditioning and Heating
Installation of Heating and Air Conditioning
Installation of Boilers
Supervisor of 60 employees
Office duties: dispatching services, taking service calls, ordering supplies for all technicians
Technical support for service technicians, customer service reps. & dispatchers
Lincoln Technical Institute Mahwah, NJ April 2007 - Sept. 2007
HVAC Instructor
Instructed students on the workings and mechanics skills of air conditioning, gas heat, oil heat, refrigeration, ventilation, heating, duct design, controls
Instructed student on proper customer relation skills, paper work
Mecca Air Clifton, NJ Mar. 2003 - Sept. 2005
Service Manager
On hand all repair and scheduling appointments for all technicians
Repairing and maintaining Air Conditioning and Heating systems
Also did design build
Air Group Whippany, NJ Dec. 2001 - Mar. 2003
Service Technician
Repairing and maintaining Air Conditioning and Heating systems
Enviro Air/Blue Dot Clifton, NJ Oct. 1986 - Dec. 2001
Service Technician/Field Supervisor
Repairing and maintaining Air Conditioning and Heating systems
In charge of training all new technicians.
Scheduling appointments
Make sure all technicians will be CFC certified. Initial surge to qualify 10 nate certified technical training
Jim Alfano Company Hawthorne, NJ Oct. 1980 - Oct. 1986
Service Technician
Repair and maintaining Air Conditioning and Heating systems
Colden Cabinets Carlstadt, NJ Oct. 1977 - Oct. 1980
Service Technician/Head Trouble Shooter
Repairing and design deli cases, wall cases and freezer cases
Cold Delight Bergen, NJ April 1977 - Oct. 1977
Assembly
Assembling soft ice cream machine
Certifications:
Nate Certified: Service Tech. Air Conditioning 3/2017
Installation tech. Air Conditioning 3/2017
Service Tech. Air to Air Heating pump 3/2017
Installation Tech. Air to Air Heating pump 3/2017
Gas Furnaces- installation & service 4/2016
NBI Air Balancing Certification
NCI certified in Combustion Analysis & Diagnostics
Carbon Monoxide Analyst
REFERENCES
Gary Haar
Service Manager
Air Group
1 Prince road
Whippany, New Jersey 07981
Tony Ottino
Service and Operation Manager
Air Group
1 Prince road
Whippany, New Jersey 07981
Rob Hase
Sales Rep
Johnstone Supply
1 Apollo Drive
Whippany, New Jersey 07981
Ben Conforti
Sales Manager
Johnstone Supply
1 Apollo Drive
Whippany, New Jersey 07981
SKILLS & ABILITIES
• Heating, ventilation, air conditioning and refrigeration systems
• Building automation
• Systems energy management controls
• System pneumatic & electrical controls
• Season 4 rooftops
• Carrier roof tops – 2 ton to 100 tons
• Trane roof tops – 2 ton to 100 tons
• Lennox roof tops
• Carrier chillers – up to 100 tons
• Trane chillers – up to 100 tons
• McQuay roof tops - up to 100 tons
• Sanyo/Panasonic
• Fujitsu
• Mitsubishi
• Airedale
• Aaon
• Computer skills: Lennox part website
Carrier part website
Trane part website
Fujitsu part website
Word
Excel
Serveman
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