PATRICK J. LYONS
Wrightsville, PA 17368
Phone: 717-***-****
Email: ***************@*****.***
OBJECTIVE
Seeking a Management / Sales Position with a medium to large size company.
EMPLOYMENT HISTORY
717 Studios LLC.;
Director of Sales and Marketing, 2013-2014:
Company Description: 717 Studios leads the way with new inventive design
and marketing practices for web related media. 717 Studios supply
customers of all sizes with print media, web media, marketing strategy,
direct mail, branding and much more.
Responsibilities include but not limited to:
. Director of Sales and Marketing
. Retain and obtain new clientele
. Work hand in hand with owners of company for strategy and
acceleration of sales department
. Maintain CRM and evaluate on weekly bases
. Work with team on implementation of SaaS CRM
. Lower overall cost of customer acquisition
. Develop quarterly budgetary numbers for sales and marketing
. Work closely with the development team to ensure customer
satisfaction
. Work closely with customers to ensure their satisfaction throughout
the entire process
. Coordinate with "team" to produce highly effective marketing
strategy for 717 Studios
. Develop marketing and branding strategies for customer base
. Cold call B2B
. Increased sales 34% in 6 months
Eastern Lift Truck Co. Inc;
Account Manager, 2012-2013:
Company Description: As one the largest Yale forklift dealership on the
eastern coast of the U.S. Eastern Lift Truck has built its reputation on
being a leader in sales and service for warehousing and manufacturing
facilities. Eastern Lift Truck supplied the customer with a solution to
all their material handling needs and offered suggestions on how to improve
flow and save money in the process.
Responsibilities include but not limited to:
. Account Manager for new and used forklifts
. Work closely with support team to offer customers other products and
servicing needs they may require ("up sell")
. Develop new customer base as well as maintain current relationships
using CRM
. Cold call B2B by face to face as well as making phone calls
. Coordinate tasks with mechanics and service manager to maintain
highest possible level of service and support
Taylor Northeast Incorporated;
Sales Manager, small truck division 2009-2012:
Company Description: Taylor Northeast Incorporated leads the way with over
50 years of experience in the material handling industry. We provide a
superior level of sales and service for multiple states and applications in
our industry.
Responsibilities include but not limited to:
. Oversee small forklift division for new and used sales
. Manage 10 counties in eastern PA
. Inventory and categorize forklifts
. Develop and maintain customer base while increasing market share
. Develop sales goals and marketing plans for sales force
. Coordinate tasks with mechanics and service manager to maintain
highest possible level of service and support
Lift Incorporated;
Material Handling Specialist and Territory Sales Manager, 2004-2009:
Company Description: As a Crown and Toyota Forklift Dealership, Lift,
Incorporated offers the finest Material Handling Equipment in the industry
and the Dealership support one would expect from the world's leading
manufacturers and suppliers.
Responsibilities include but not limited to:
. Oversee new/used sales, service and allied sales for 4 counties in
Pennsylvania
. Increased market roughly 26%
. Work closely with company owners, management and 20 plus service
technicians to maintain and obtain additional business
. Negotiating terms of sale and service
Knowledge/Education
Yale Forklift Sales Training (2012)
Yale Leasing Training (2012)
Nissan Forklift Sales Training (2011)
Nissan Motor Credit Training (2011)
Nissan Leasing Training (2010)
Komatsu Forklift Sales Training (2010)
Komatsu Forklift Sales Training (2010)
Toyota Material Handling Sales Training (2006)
Toyota Motor Credit Training (2006)
Crown Forklift Sales Training (2005)
Crown Credit Training (2005)
Slippery Rock University, (2001-2003)
-Major emphasis on Marketing with minor emphasis in
Biology
Hagerstown Community College (1999-2001)
-General Studies
Hempfield High School, Graduation (1999)
*References will be furnished upon request