ADANNA CONNELL
Brooklyn, New York 11225
Cell: 718-***-****
*************@*****.***
EDUCATION:
Kingsborough Community College Brooklyn, NY
Major: Business Management Expected 2016
PROFESSIONAL EXPERIENCE:
Experian Marketing Services New York, NY
Receptionist/Office Manager March 2014 - Present
• Manage high volume of incoming calls, emails, and appointment scheduling
• Coordinate frequent domestic and international travel arrangements
• Prepare agendas for meetings and presentations; organized luncheon, breakfast and dinner parties
• Handle errands and personal shopping
• Scanned confidential documents
• Manage bill payments and office supply inventory
• Process expense reports, invoices, insurance claims
• Schedule pick up and drop off packages for FedEx, UPS, DHL, and USPS
Ogletree Deakins Nash, Smoak & Stewart, P.C. New York, NY
Receptionist/Administrative Assistant October 2011- March 2014
Processed insurance claims, firm expense reports and invoices
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Managed high volume of incoming calls, emails, and requests for appointment scheduling via firm’s Hub
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Greet arriving clients and coordinate frequent domestic and international travel arrangements
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Utilized PowerPoint and Excel to prepare agendas for meetings and presentations
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Organized breakfast, lunch and dinner parties
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Reconciled firm credit card
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Managed office supply inventory for vendors
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Scheduled pick up and drop off packages for FedEx, UPS, DHL, and USPS
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Scan and file documents
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Entered attorney time using Elite web system
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Sprint PC Brooklyn, NY
Sales Representative December 2009 - May 2010
Resolved customer complaints by phone
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Greeted and explained all deals and promotions to new customers
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Maintained a wide knowledge of various products and services
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Assisted in research and survey of market
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Maintained sales goals and a “customer comes first” attitude at all times
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Organized daily reports to ensure accurate procedures were being followed
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Managed cash draw and organized charge slips, coupons, and vouchers
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Traveled for meetings with buyers and agents to promote sales
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Sovereign Bank Brooklyn, NY
Bank Teller January 2008- November 2009
Received cash and checks for deposit, verified amounts, and examined checks for endorsement
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Cashed checks and disbursed monies
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Calculated balances, reconciled cash drawers and cash receipt records
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Collected loan payments disbursed and placed holds on accounts for uncollected funds
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Ordered daily supply of cash and verified accuracy of incoming monies
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Posted night and mail deposits, payments and requests received in mail on a daily basis
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Verified identification and rights to utilize facilities, as well as validity of credit cards and checks
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SKILLS:
Proficient with QuickBooks, Microsoft Word, PowerPoint, Excel, Outlook and Microsoft Office User Specialist