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Customer Service Sales

Location:
Orlando, FL
Posted:
August 28, 2014

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Resume:

Yolie Correa

646-***-****

*****.******.***@*****.***

Summary of Qualifications:

• Motivated Recruiter with over 16 years of recruitment and project management experience.

• 12 month experience working within the for profit, career schools market.

• Highly organized individual with strong communication skills in English and Spanish.

• Able to meet deadlines, quotas and time frames with great ease.

• Experienced in high volume “ramp up” recruiting.

• Proficient in Microsoft Word, Excel, and Outlook.

• Knowledge of PowerPoint and QuickBooks, Publisher and various database products :

Act, AS400, GoldMine, Send-Outs. Access etc, Talisma, CampusVue, PeopleSoft

Recruitment/Sales Experience:

Career Education Corporation, New York, NY September 2013 –

Present

Career Service Advisor

• Develop employment opportunities for graduates through various and well established techniques

and maintain detailed employment information and file maintenance on graduates

• Track, report and document graduate employment program, graduate files of employment, and

success stories

• Develop and present educational material to student body in preparation of entering the

workforce.

• Mentoring, coaching and providing support to students and graduates to ensure completion of

program and/or securing of post graduate employment.

• Plan and conduct employer visits and on-campus recruiting and actively and routinely seeks

employer feedback and researches industry trends

• Organize and plan job fairs, workshop, on-site interviews and serve as a liaison between students

and employers

• Assist students with writing resumes, cover letters, interviewing skills and conducting job search

• Contact employers by phone, mail and in person to obtain job leads for recent graduates

• Inform and educate employers of the services offered by the department and successfully

communicate open job leads to student body

• Serve as a liaison between students and employers and refer qualified students to openings

• Monitor progress of job search and accepted employment through follow up with students and

employers and maintain accurate student records of employment

Future Force Personnel, Orlando, FL June 2012 – February 2013

Account Representative/Acting Branch Manager

• Responsible for increasing sales and market share of the full service staffing company

• Responsible for recruiting, interviewing, hiring and onboarding of applicants

• Responsible for negotiating all fees and terms of contracts

• Responsible for monitoring and mainitaining branch expenses

Personnel One, Orlando, FL August 2011 – January 2012

Staffing Supervisor/Acting Branch Manager

• Responsible for managing the day to day inside and operations of Branch.

• Open New Accounts by Cold Calling and Relationship Building.

• Business Lines include Clerical/Administrative, Finance/Accounting, Customer Service/I.T.

• Responsible for Temp, Temp-to-Hire and Direct Hire Business.

• Participate with management and staff in the development of the branch’s budget and goals.

• Monitor branch financial performance continually, taking action as necessary to align actual

performance with budget expectations.

Pro-Telligent, LLC, Orlando, FL September 2010 – August 2011

Government Contract Recruiter

• Responsible for full life-cycle recruiting for US State Department.

• Supports multiple bureaus (ex. Global Aids Coordinator, Consular Affairs, International Narcotics

& Law Enforcement, African Affairs, Near Eastern Affairs)

• Recruit a wide range of talent for each bureau (Intel Analysts, Health Economists, Sr. Police

Advisors, Office Management Specialist, Program Coordinators, Subject Matter Experts, Foreign

Affairs Officers)

• Sourcing resumes, scheduling interviews, and negotiating offers.

• Develop and maintain strong working relationships with team members to create a partnership

that yields success, predictable results and credibility

• Leverage online recruiting resources to identify and recruit the very best cleared candidates for a

variety of agencies with a focus on DOS and NSA

• Review resumes and credentials for appropriateness of skills, clearance, experience and

knowledge in relation to position requirements

Exceptional Staffing, Inc., Orlando, FL October 2008- August 2010

Operations Assistant (Contract)

• Assist Operations Manager/Supervisor to plan and manage the office interviewing process.

• Coordinate interview schedules between clients and candidates to facilitate on boarding process.

• Build and maintain professional relationships with employees and client.

• Coordinate and conduct orientation sessions with newly hired employees.

• Assist in planning and execution of the recruiting strategy for Exceptional Staffing, Inc.

• Provide sales support, and client/customer service support to the Operations Manager/Operations

Supervisor.

• Sourcing, recruiting, screening, interviewing, accessing and placing candidates in temp, temp to

hire and direct hire opportunities.

The Staffing Group, Fort Lauderdale, FL October 2006-October 2008

Recruiter/Owner

• Successfully negotiated rates and contracts in an effort to build a call center, hospitality, sales,

administrative and clerical support staffing business.

• Responsible for sourcing, recruiting, screening, interviewing, assessing and placing candidates in

permanent full time positions.

• Responsible for seeking out and developing business in Dade, Broward and Palm Beach

Counties, by cold calling, and general relationship building.

• Invoicing, Accounts Payable, Accounts Receivable.

• Creating and implementing marketing plans and materials while staying within or below budget.

• Contracted by GAMERECRUITER.COM to assist in the recruitment and placement of

videogame industry professionals.



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