Quality Control Assistant

Ann Marie Lawson

*** ****** ******

Iselin, New Jersey 08830

EMAIL: **********@***.***

MOBILE: 732-***-****

PROFILE

Research Analyst with knowledge of operational procedures for Securities

Lending, Client Services and Administration. Highly organized and detail

oriented. Known as a dedicated, self -motivated professional with proven

ability to work independently as well as part of a team. Consistently

demonstrate strong critical thinking and problem solving, while meeting

deadlines on time. Background includes working on global accounts. Areas of

expertise span a broad range of function.

PROFESSIONAL EXPERIENCE

JP MORGAN CHASE, New York, NY

2011 - 2013

Business Research Analyst

. Research and resolve escalated high risk mortgage agreements that

underwent the foreclosure and modification process, fees and invoice

processing.

. Review loan servicing files, including back office reports to

determine the validity of claims.

. Create detailed reports documenting all findings, compiled using

expert knowledge of six proprietary databases to ensure all relevant

information is included in the assessment of claims.

. Maintain strict adherence to all accepted privacy standards, in

compliance with Federal Government protocols.

. Coordinated approval of the appropriate remedy with legal, compliance,

underwriting, and other multiple line of business.

. Proactively seek and maintain a working knowledge of select processes

and current procedures of other functional areas, which are necessary

to facilitate research and provide resolution.

Self Employed

2008 - 2011

Tutored children after school.

BANK OF NEW YORK MELLON CORPORATION, New York, NY

2006 - 2008

Client Service Administrator - Corporate Trust Structure Finance

. Served as the primary point of contact for various sponsors'

informational updates, queries, requests and issues. Processed a wide

range of financial transactions including, wire/swift transfers, bank

reconciliation, daily booking and confirming trades, billing of

invoices, daily investments and client on boarding.

. Maintained quality control and regulatory opening new and closing of

accounts to ensure legal documents were in compliance.

. Provided timely and effective responses to financial institutions.

Interpreted and updated client account information into various

accounting systems and client master database.

. Prepared regulatory and management monthly and daily operating

reports..

. Served as a consultant at JP Morgan Chase, New York in the area of

Corporate Trust Structure Finance. After three months, was selected to

join the firm because of my contributions.

STATE STREET CORPORATION, New Jersey, Ltd.

2003 - 2004

Associate - Global Securities Lending

. Provided financial and administrative operations functions with an

emphasis on revenue accounting, billing and reconciliation for global

operation unit of government/corporate, international, and direct

lending.

. Processed customer's monthly billing of invoices, daily accounts

reconciliation, coupon payments and client/bank revenues, corporate

actions, cash control and reporting. Liaised with other departments,

domestic and international including Accounting, Audit, and

information Technology.

DEUTSCHE BANK, New Jersey, Ltd.

1999 - 2003

Assistant Treasurer - Global Securities Lending

. Provided daily operational support to corporate traders. Primary

functions: daily Mark to Market of stock loans, dividend payments and

processed loan transactions.

. Collateral agent appropriated all credit availability to borrowing

brokers and banks.

. Implemented revenue and billing group procedures that dramatically

enhanced new employees' overall efficiency.

. Managed department daily cash proof and reconciliation of general

ledger accounts. Promoted to Assistant Treasurer in recognition.

Operation Specialist - Letter of Credit Department

. Provided supervisory support to LOC processing area for reimbursement

of payments to clients.

. Oversaw the approval process for reimbursement group's letter of

credit documents, including set up and approving documents.

EDUCATION / TRAINING

AAS, Business Administration, Borough of Manhattan Community College, New

York, NY

Completed coursework in management at Bernard M. Baruch College, New York,

NY

Training: QuickBooks Certificate Career Quest, Ltd. New York, NY

TECHNICAL SKILLS

Microsoft Word, Excel, Access, Mainframe Loan Servicing System, Customer

Care Workbench, Ivault, Lender Processing Services, Asset Management

Systems, Global Plus System, Report Management Asset Systems (RMS), Basic

Securities Lending, Window Base Direct Money Transfer System, Global One

Lending System, Polaris System, Lotus Notes, DTC, Pacer, Bloomberg.

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