Summary Fluently bilingual in both French and English.
First Aid Certified.
Hardworking, Reliable, and a Critical thinker.
Education 2011 - 2012 Everest College of Business, Technology,
and Healthcare Ottawa, On
Medical Office Administration Diploma.
2005 - 2008 University of
Sherbrooke Sherbrooke, Qc
Multidisciplinary Bachelor with certificates in
translation, modern languages and psychology.
Office skill Computer skills. Working knowledge of Microsoft
Office Suite, of internet browsers and internet
search engines, of ABELMed (medical scheduling,
patient file, and billing), and of Express Scribe
(transcription software).
Office equipment. Basic knowledge of photocopiers,
fax machines, multiple line phones and how to
transfer calls.
First aid certified. Knowledge of basic triage,
taking vital signs, stopping or slowing a bleed,
stabilizing an injury, and turning someone in the
recovery position.
Work experience
2014 June - 2014 August
Randstad Ottawa, On
Receptionist for Minto Navaho
Maintain professional appearance and attitude at the
reception desk at all times
Answer and direct incoming calls; respond to
inquiries, receive and direct service calls, greet
visitors to the office
Direct rental inquiries/appointments to available
Rental Consultant
Assist residents with all service requests and with
the completion of forms as required
Forward requests and forms to appropriate
Superintendent, Property Administrator/Manager for
follow-up
Issue visitor parking passes as required
Issue keys to new residents and explain the contents
of the key packs
Collect cheques dropped off by the residents and
provide receipts
Maintain fresh coffee for customers in reception
area
Ensure reception area is kept neat and tidy at all
times
2013 March - 2014 April
Adecco Ottawa, On
Sales associate for the Canadian Museum of History
and the Canadian War Museum gift shops
Count the till before opening a register and balance
it at the end of the night by making a deposit
Receive merchandise from the stock room and
replenish the displays
Keep the store neat and tidy by facing the
merchandise, folding t-shirts, and dusting as needed
Magnetically tag items as required for loss
prevention
Greet customers, answer their questions and finalize
purchases at the cash
2012 September - 2013 March Jamgotchian
Group Ottawa, On
Sales representative, Costco Roadshows
Set up and break down displays for various
merchandise
Receive stock and display it as needed
Take an inventory of the product and fax it to my
supervisor in order to get the stock necessary for
replenishment.
Pack boxes and apply the correct shipping label to
send the show to the next Costco
2012 May - 2012 July Great West Life Assurance
Company Ottawa, On
Case Manager
Evaluated claims according to the contract's
definition of disability
Wrote acceptance, decline, and termination letters
as appropriate
Wrote medical questionnaires and other
correspondence as required
Documented and updated the file as needed
Called employers, employees and doctors when
required for telephone interviews, routine updates
or when communicating a decision on a claim
2012 Mar Montfort Hospital
Ottawa, On
Radiology clerk
Sort faxes according to which department they were
for (MRI, CT scan, nuclear medicine, etc)
Call patients to schedule appointments
Sort radiology reports according to where they were
going (in house doctors, on a hospital floor or to
be mailed out to doctors)
Deliver internal mail to the respective doctor's in
house mailbox
2010 Oct - 2011 Mar
Entertainment Ink Ottawa,
On
Cashier
Operate the cash register
Give the relevant information to customers when they
inquired about the merchandise.
Answer the phone
2009 Oct - 2010 Jan
McDonald Ottawa,
On
Cook
Cook the eggs, meat, and bread for breakfast and
lunch orders
Stock the refrigerator in the cook's section
Prepare breakfast or burgers when ordered
Bake pies and muffins as needed
2009 Sept - 2010 Jan Things
Engraved Ottawa, On
Cashier and engraver
Operate the cash register
Operate the engraving machine
Answer the phone
Inform customers on what we could engrave and the
costs of engraving
Cut keys
2009 Mar to June Maritime Language
Center Fredericton, NB
French second language teacher
Teach French to a woman working for the RCMP using
the Federal Government's French Second Language
program
Make extra practice exercises
Administer tests
2007-2008 Renaud Bray
Sherbrooke, Qc
Occasional worker as a cashier and a clerk in office
supplies.
2006 Zellers
Calgary, AB
Merchandise Moving Team I was in charge or putting
some merchandise on display, making new displays and
managing the over stock.
2004-2005 Zellers
Fredericton, NB
Cashier
Volunteer 2007 Secretary and treasurer for a Christian group,
experience the Intervarsity Christian Fellowship.
2006 - 2007 I was part of the organizing team for a
two day retreat for Campus for Christ.
2006 Secretary and treasurer for a Christian group,
Campus Crusade for Christ.