Summary Fluently bilingual in both French and English.

First Aid Certified.

Hardworking, Reliable, and a Critical thinker.

Education 2011 - 2012 Everest College of Business, Technology,

and Healthcare Ottawa, On

Medical Office Administration Diploma.

2005 - 2008 University of

Sherbrooke Sherbrooke, Qc

Multidisciplinary Bachelor with certificates in

translation, modern languages and psychology.

Office skill Computer skills. Working knowledge of Microsoft

Office Suite, of internet browsers and internet

search engines, of ABELMed (medical scheduling,

patient file, and billing), and of Express Scribe

(transcription software).

Office equipment. Basic knowledge of photocopiers,

fax machines, multiple line phones and how to

transfer calls.

First aid certified. Knowledge of basic triage,

taking vital signs, stopping or slowing a bleed,

stabilizing an injury, and turning someone in the

recovery position.

Work experience

2014 June - 2014 August

Randstad Ottawa, On

Receptionist for Minto Navaho

Maintain professional appearance and attitude at the

reception desk at all times

Answer and direct incoming calls; respond to

inquiries, receive and direct service calls, greet

visitors to the office

Direct rental inquiries/appointments to available

Rental Consultant

Assist residents with all service requests and with

the completion of forms as required

Forward requests and forms to appropriate

Superintendent, Property Administrator/Manager for

follow-up

Issue visitor parking passes as required

Issue keys to new residents and explain the contents

of the key packs

Collect cheques dropped off by the residents and

provide receipts

Maintain fresh coffee for customers in reception

area

Ensure reception area is kept neat and tidy at all

times

2013 March - 2014 April

Adecco Ottawa, On

Sales associate for the Canadian Museum of History

and the Canadian War Museum gift shops

Count the till before opening a register and balance

it at the end of the night by making a deposit

Receive merchandise from the stock room and

replenish the displays

Keep the store neat and tidy by facing the

merchandise, folding t-shirts, and dusting as needed

Magnetically tag items as required for loss

prevention

Greet customers, answer their questions and finalize

purchases at the cash

2012 September - 2013 March Jamgotchian

Group Ottawa, On

Sales representative, Costco Roadshows

Set up and break down displays for various

merchandise

Receive stock and display it as needed

Take an inventory of the product and fax it to my

supervisor in order to get the stock necessary for

replenishment.

Pack boxes and apply the correct shipping label to

send the show to the next Costco

2012 May - 2012 July Great West Life Assurance

Company Ottawa, On

Case Manager

Evaluated claims according to the contract's

definition of disability

Wrote acceptance, decline, and termination letters

as appropriate

Wrote medical questionnaires and other

correspondence as required

Documented and updated the file as needed

Called employers, employees and doctors when

required for telephone interviews, routine updates

or when communicating a decision on a claim

2012 Mar Montfort Hospital

Ottawa, On

Radiology clerk

Sort faxes according to which department they were

for (MRI, CT scan, nuclear medicine, etc)

Call patients to schedule appointments

Sort radiology reports according to where they were

going (in house doctors, on a hospital floor or to

be mailed out to doctors)

Deliver internal mail to the respective doctor's in

house mailbox

2010 Oct - 2011 Mar

Entertainment Ink Ottawa,

On

Cashier

Operate the cash register

Give the relevant information to customers when they

inquired about the merchandise.

Answer the phone

2009 Oct - 2010 Jan

McDonald Ottawa,

On

Cook

Cook the eggs, meat, and bread for breakfast and

lunch orders

Stock the refrigerator in the cook's section

Prepare breakfast or burgers when ordered

Bake pies and muffins as needed

2009 Sept - 2010 Jan Things

Engraved Ottawa, On

Cashier and engraver

Operate the cash register

Operate the engraving machine

Answer the phone

Inform customers on what we could engrave and the

costs of engraving

Cut keys

2009 Mar to June Maritime Language

Center Fredericton, NB

French second language teacher

Teach French to a woman working for the RCMP using

the Federal Government's French Second Language

program

Make extra practice exercises

Administer tests

2007-2008 Renaud Bray

Sherbrooke, Qc

Occasional worker as a cashier and a clerk in office

supplies.

2006 Zellers

Calgary, AB

Merchandise Moving Team I was in charge or putting

some merchandise on display, making new displays and

managing the over stock.

2004-2005 Zellers

Fredericton, NB

Cashier

Volunteer 2007 Secretary and treasurer for a Christian group,

experience the Intervarsity Christian Fellowship.

2006 - 2007 I was part of the organizing team for a

two day retreat for Campus for Christ.

2006 Secretary and treasurer for a Christian group,

Campus Crusade for Christ.

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