Customer Service Supply Chain
Resume:
JOHN WATSON
WWW.LINKEDIN.COM/IN/JOHNDAVIDWATSON/
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EXPERIENCE
I am an experienced and detail oriented supply chain and marketing professional with ex-pat international
experience. I am an expert in forming relationships and leveraging those relationships for the benefit of the
company’s bottom line. I look for ways to create value for the company through increasing responsibility and trust
and I have the convictions to stand behind my work and the recommendations that I give.
Through my career I have developed the following skills:
Microsoft office products
Conversational Spanish
Fluency in Italian
Expert presentations
Endur software
Contract negotiations
Commercial Director, USA
Hargreaves Services, plc. Wilmington, NC October 2012 – April 2014
Hargreaves Services is a coal producer, supplier, broker and trader based out of Durham, England. My responsibilities primarily centered
on assisting our steel making customer, SSI. I lead contract negotiations, created quality controls, analyzed the supply chain and looked
for cost reduction measures, built Hargreaves relationships, and initiated asset valuations on potential mining operation acq uisitions.
Was the principle negotiator in a $20.25 million deal for the purchase and acquisition of 150,000 metric tons of me tallurgical
coal originating out of Alabama.
Utilized in depth analysis to show that through supply chain optimization our customer could save upwards of $5 per metric to n
on annual purchases of 100,000 metric tons
Assisted global expansion efforts by identifying and beginning negotiations for purchase by evaluating mine sites underground
operations, total minable reserves, rail loading ability and rates, how comprehensive was their preventative maintenance
program, forecasting the coal qualities future value, management experience, and the overall financial health of the company
Developed relationships with coal suppliers, 3rd party loading terminals, vessel agents, terminal personnel, and the CSX and
NS
Coal Logistics Operator
RWE Trading Americas New York, NY June 2011 – June 2012
RWE Trading Americas is a commodity trading desk in mid-town Manhattan that specializes in physical and financial trading of coal. My
role within RWE was to coordinate the flow of coal globally, as it originated from the Uni ted States. Collaborating with offices in the U.K.,
Germany, and Singapore, and using functional input from our risk and finance departments we assisted in growing PnL through t he
physical movements of energy making bulk commodities.
Acted on market intelligence and captured opportunities for lower freight rates in barge and rail; saved over $150,000 in
freight rates during the 1st and 2nd quarters of 2012
Used collected data points from Gulf Coast operations to determine that volume increases due to moisture gains did not off-set
BTU loses stemming from transit down the Ohio and Mississippi Rivers; this lead to the curtailing of Gulf Coast operations
Through careful daily analysis of river conditions barge shipments were able to be scheduled such over $200,000 in barge
demurrage was saved in the first two quarters of 2012
Analyzed, edited, and marked-up all supply chain and service provider contracts, in one instance inserting a clause that was
able to protect against a below specification shipment that saved the company $60,0000
COAL PURCHASING & LOGISTICS ANALYST
SunCoke Energy Knoxville, TN June 2009 – June 2011
SunCoke Energy the largest independent metallurgical coke producer and the third largest metallurgical coal consumer in the U nited
Sates. Through optimizing the supply chain, performing ROI and net -present-value analysis on supply chain options on new plants, and
managing the day-to-day movement of shipments I was to add to the company’s profits and grow the bottom line.
Managed rail, barge and truck coal shipments and analyzed performance which allowed for implementing preventative
measures prior to the Ohio River shutting down, saving potentially $20 million or more
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Performed transportation cost analysis on $340 million project and presented the findings to the executive leadership
including that one supply chain option created over $60 million in total savings
Created “Stoplight” scorecard to track and then optimize the overall performance of the different segments of the supply chai n.
The data collected for this chart allowed for an in depth analysis of our relationship with the Norfolk Southern and during r ate
negotiations I was able to effectively show that performance by the railroad was sub -par and to refute their rationale for a large
rate increase creating a savings in excessive of $1 million annually.
ASSISTANT COMMUNITY MANAGER
Archstone Apartments Simi Valley, CA May 2007 – June 2008
Archstone Apartments is the nation’s premier luxury apartments company. As a manager I was responsible for managing the day-to-day
affairs of a 500-unit apartment complex and to maintain its status as the showpiece property in the Tishman-Speyer/Lehman Brothers
purchase of Archstone.
Performed marketing and community outreach and helped to increase revenues by $2 million annually.
Performed superior customer service and loyalty retention and was honored, out of over 2, 000 employees, with the Archstone
Service Star Award for the Los Angeles region in both 2007 and 2008.
INVESTMENT CONSULTANT
DC Commercial Century City, CA August 2006 – May 2007
DC Commercial is a boutique commercial real estate brokerage in west Los Angeles. We specialized reaching listing agreements and
data mining for storefront and retail properties with values in excess of $2 million.
Reached listing agreements with clients for commercial real estate properties worth a minimum of $2 million.
MARKETING & SALES MANAGER
Precision Environmental, Inc, Ventura, CA July 2005 – June 2006
Precision Environmental is an environmental and pest control company in Southern California. In this role I managed a staff of three
outside sales representatives, liased with community leaders, created a strategic marketing and sales plan, and oversaw the
implementation of this plan.
Implemented the new strategic marketing and sales plan and Increased monthly revenues from $79,000 to $485,000
Managed the logistics and supply chain of Precision’s first international project in Toronto, Canada which allowed for an on-
time start up and resulted in a $20,000 bonus for finishing the project early.
Volunteer
Church of Jesus Christ of Latter-day Saints Milano, Italy – 1997-1998 Missionary/District Leader
EDUCATION
University of Tennessee Knoxville, TN - December 2009 Degree: Master of Business Administration
Concentrations: Logistics/Supply Chain Management & Marketing
Degree: Bachelor of Arts
Brigham Young University - Hawai’I Laie, HI - April 2003
Major: History
COMMUNITY ACTIVITIES
Boy Scout Leader:
o Venture Scouts (14-16 year olds) 2003 – 2008
o Webelos 2010 – 2011
o Boy Scouts 2011 – 2013
Eagle Scout: 1991
Asset management, change management, continuous improvement, contract negotiations, cost reduction, customer service, demand
planning, import, export, inventory control, just in time, JIT, logistics planning, multi-site operations, ocean freight, land freight, rail,
barge, truck, rfq, rfi, route management, service level agreements, strategic planning, supply chain logistics, tqm, transpor tation, vendor
management, fifo, first in first out, container, cargo, stevedore, distribution, vessel, supply, logistics, purchasing
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