Curriculum Vitae
Name : Soumya Santa Dwari
Address : N. D. Road, Sanjuya,
Bakhrahat, 24 Pgs (South)
West Bengal, Pin – 743377
Mobile No. : 098********
Email : *******@*****.***
Academic Qualifications:
Degree/ Institute Board/ Year %/ CGPA
Certificate University
PGPM ICFAI Business ICFAI 2012 6.8
School, Kolkata
BBA (Hons) Institute for Oxford Brookes 2007 57%
International University, UK
Management
and Technology
Higher Behala College West Bengal 2004 48%
Secondary Council of Higher
Secondary
Education
Secondary South Point High West Bengal 2001 76%
School Board of
Secondary
Education
Work Experience:
Name of Organisation Designation Duration
ICICI Bank Assistant Manager, Wealth April 2012 – March 2013
Management Division
Tasks undertaken during the period:
Responsible for account management, consisting of around 200 HNI clients.
Co-ordinated with clients and officials across departments for execution of sales of
various financial products.
Involved in selling of various financial products like savings account, current account,
fixed deposit, mutual funds, general insurance, life insurance, auto loan, home loan,
personal loan, credit card, etc.
Managed client servicing of the 200 HNI clients, ensuring that service quality is always at
par with customer expectations.
Engaged in maintaining good relationship with the client base.
Co-ordinated with clients and the representatives of various fund houses for execution of
investments within specified time.
Name of Organisation Designation Duration
Robco Controls & Systems Sales Executive August 2007 – September
Pvt. Ltd. 2009
Tasks undertaken during the period:
Involved in direct selling of automatic security products in the B2B domain.
Engaged in sales pitch and product demonstration to B2B clients.
Responsible for supervision of installation work at client site.
Involved in general administration of business operations in the company.
Co-ordinated with clients and vendors for execution of projects within specified time.
Engaged in telemarketing of products on occasion.
Summer Internship Program:
Name of Organisation Project Title Duration
Vodafone India To Find the Potential of Data February 2011 – May 2011
Solutions in the SME Market
of Kolkata Area
Tasks undertaken during the period:
Engaged in secondary research and communicated with company officials & channel
partners to understand sales & marketing activities and get an overview of the telecom
industry.
Visited B2B clients and channel partners with FOS team to get an insight into the basic
level of sales operations in the telecom industry.
Conducted mapping of office buildings to identify B2B clusters.
Designed a questionnaire for market survey.
Surveyed around 100 SME companies in Kolkata.
Analyzed the data to understand the market size of data solutions in the target market
and determine the nature of competition that Vodafone is facing from other telecom
companies.
Identified prospective market segments for data solutions.
Recommendations:
Suggested the company to focus on wireless data business, where there is huge growth
opportunity.
Advised improving customer service, based on customer feedback during market survey.
Recommended taking initiatives to improve data card product quality and market
penetration.
Computer Proficiency: MS Office (Word, Excel, Powerpoint)
Additional Qualification:
Completed NISM certification in Mutual Fund (Distributors) Module in 2012.
Completed NCFM certification in Capital Market (Dealers) Module in 2008.
Completed NCFM certification in Derivatives Market (Dealers) Module in 2008.
Extra curricular activities:
W on Business Plan Competition organized by Oxford Brookes University, 2006.
W on Intra College Quiz Competition during BBA, 2007.
Hobbies and Special Interests:
Eclectic Reading
Playing Table Tennis
Playing Cricket
Cycling
Personal Details:
nd
Date of Birth : 22 August, 1984
Gender : Male
Languages Known : English, Hindi and Bengali.