Customer Service Office Assistant

Hannah Evans

Citrus Heights, CA

****************@*****.*** - 503-***-****

WORK EXPERIENCE

Transport Officer

Mountain Retreat Secured Transport - Portland, OR - June 2007 to September 2009

Responsibilities

Securely transport the mentally ill, inmates and troubled youth to and from various institutions. Drive with said

clients statewide.

Accomplishments

I met some interesting characters. Had to interact and at times calm the patients down.

Skills Used

Leadership. Taking initiative. Perfect driving in all weather conditions. Safe restraints.

Office Assistant

Shannon the Cannon Window Washing - Portland, OR - April 2005 to May 2007

Responsibilities

Answer phones. Make appointments for statewide appointments. File sensitive customer information. Accept

payments. Schedule business for multiple work crews.

Accomplishments

I built great relationships with customers. Was able to sort and make filing more efficient.

Skills Used

Answering multiple phone lines. Interaction with customers. Problem solving when issues arose.

Line worker, warehouse order puller

Coffee Bean International - Portland, OR - 2002 to 2006

Responsibilities

Work on fast production line to package coffee. Packed boxes. Affixed stickers.

Pulled orders in timely manner to be sent worldwide.

Skills Used

Attention to detail. Able to read and fill orders correctly. Able to count bags, stickers, and seals for production.

Art Director

Boys and Girls Club - Thomasville, NC - 1998 to 2001

Responsibilities

Led informative art classes for youth ages six to eighteen. Made hands on lesson plans for each day.

Supervised youth as they did various art projects.

Accomplishments

Built lasting relationships with youth. Youth enjoyed coming to my room to learn and be in my company.

Skills Used

Had to be a leader. Had to make age appropriate activities that would keep kids attention. Had to keep art

room clean and stocked with supplies. Interacted with many parents.

Customer service

Sprint/Nextel - Portland, OR

Responsibilities

Took inbound calls for technical support. Made outbound calls to check on service plans and offer new add ons

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